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1657190

registered interest
date	01/09/2023
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Home Office: Digital Technology
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps their Department is taking to improve its digital services to provide better (a) accessibility and (b) user experience for the public.
tabling member constituency	Solihull
tabling member printed	Julian Knight
uin	196834
answer	answer is ministerial correction date of answer 11/09/2023 answer text <p>The <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fhome-office-digital-data-and-technology-strategy-2024%2Fhome-office-digital-data-and-technology-strategy-2024%23be-product-centric&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253197895453%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=JgwFvMWfIfcCoi1x9bgyUFB4mPpR5mOv6CLQ3nbHnDQ%3D&amp;reserved=0" target="_blank">Home Office Digital, Data and Technology strategy</a> refers to accessibility several times and we have published our <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdesign.homeoffice.gov.uk%2Faccessibility&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253197895453%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=TxULRiNAvrOLcKEGLG5WVsGjPQPVynk9EDLDlIdvoPk%3D&amp;reserved=0" target="_blank">Accessibility Standard and guidance</a>.</p><p>Our Accessibility Assurance team has 4 consultants. They drive greater accessibility of the products developed/procured/used by Home Office, to reduce the risks that disabled people cannot use our services. ​They improve the capability, confidence and culture of teams to meet our Accessibility Standard and legal requirements.​ Together we develop and embed the standard into processes and professions, then assess the efficacy of controls to meet it​.</p><p>For example our intranet team recently influenced Microsoft to fix a number of accessibility issues in SharePoint which will benefit our own users and others around the world.</p><p>We provide a monthly Introduction to Accessibility course that is open to all staff and mandatory for those working in user centred design. After a year of training our Quality Assurance and Test colleagues, embedded in delivery teams, have taken on primary responsibility for testing against the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.w3.org%2FTR%2FWCAG21%2F&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=UQgbZWDFLGGpCb3GN6PlLXytDm276rWB6doXvHTp6v0%3D&amp;reserved=0" target="_blank">Web Content Accessibility Guidelines</a>.</p><p>We are organisational members of the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.accessibilityassociation.org%2Fs%2F&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=jrfslHNX36KfppOEM0R1RTwLzzgW1fqZf%2Bh2wkIYO5c%3D&amp;reserved=0" target="_blank">International Association for Accessibility Professionals</a> and the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbusinessdisabilityforum.org.uk%2F&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=wku%2Fc8lBik48JSJbw2%2B%2BDg%2FVNY1bK7wX6%2BJWpkOV5Kg%3D&amp;reserved=0" target="_blank">Business Disablity Forum</a> as well as managing the cross-government accessibility community. We use these to stay abreast of the latest thinking and good practices.We are also working strategically across government on procurement policy, to get the commercial sector to supply accessible products for staff and public users.</p><p>User-centred design (UCD) and accessibility are integral to our approach to improve usability of the Home Office's digital services. We are committed to making our services and products more usable in our <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fhome-office-digital-data-and-technology-strategy-2024%2Fhome-office-digital-data-and-technology-strategy-2024%23be-product-centric&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=1fH7Hq44fS7xhT6pkGF74%2FAknyTMp%2BXuLb%2B%2Bbe%2Bnucs%3D&amp;reserved=0" target="_blank">Home Office Digital, Data and Technology strategy</a> and departmental outcome delivery plan.</p><p>The Home Office has a thriving community of over 300 practitioners in UCD, which comprises User Research, Interaction Design, Service Design and Content Design roles. Our UCD practitioners are deployed across projects in migration and borders, public protection and internal services. There is a professional support and management structure in place to oversee and develop our practice and provide assurance, tools and training to ensure our work is of high quality.</p><p>Our community of practitioners follow the best practice from the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fservice-manual%2Fservice-standard&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=uZtF%2B7xGzZOh5PGs9BuR4dEt2pqDmFw4tbrpP6yLDeo%3D&amp;reserved=0" target="_blank">Government Service Standard</a>, which places the emphasis on understanding user's needs. We also have a usability testing facility in Croydon and we are a Market Research Society Company Partner.</p><p>Our current focus in UCD is growing our community through permanent recruitment and our <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhodigital.blog.gov.uk%2Fcategory%2Frecruitment%2Fdigital-career-development-programme%2F&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=7YpsuMQQi0RhEk5dDT2cJekbrRFCF0RreqzVnxoTg3c%3D&amp;reserved=0" target="_blank">digital development programme</a>.</p> answering member constituency Croydon South answering member printed Chris Philp question first answered 11/09/2023 14:44:52 answering member 4503 label Biography information for Chris Philp
tabling member	4410 label Biography information for Julian Knight

1016376

registered interest
date	28/11/2018
answering body	Scotland Office
answering dept id	2
answering dept short name	Scotland
answering dept sort name	Scotland
hansard heading	Equal Pay: Scotland
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Scotland, for what reason the Facebook advertisement entitled Closing the Gender Pay Gap does not appear in Facebook Ad Library as a political advertisement.
tabling member constituency	Edinburgh North and Leith
tabling member printed	Deidre Brock
uin	196834
answer	answer is ministerial correction date of answer 06/12/2018 answer text <p>All the Office of the Secretary of State for Scotland’s Facebook posts are made publicly available to general audiences in Scotland.</p><p>The Office will comply fully with Facebook’s new Political Content Authorisation requirements.</p> answering member constituency Dumfriesshire, Clydesdale and Tweeddale answering member printed David Mundell question first answered 06/12/2018 17:43:54 answering member 1512 label Biography information for David Mundell
tabling member	4417 label Biography information for Deidre Brock

48730

registered interest
date	28/04/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what recent steps he has taken to support elderly first-time entrepreneurs.
tabling member constituency	Windsor
tabling member printed	Adam Afriyie
uin	196834
answer	answer is ministerial correction date of answer 06/05/2014 answer text <p>People of all ages and experiences are setting up and growing businesses all the time. We continue to work hard to provide the right support to make life easier for them all.</p><p> </p><p>www.gov.uk is the home for Government services and information online. One of the tools available is the 'Business Finance and Support Finder;' a source of government backed support and finance for business. The website www.greatbusiness.gov.uk also provides support and advice for anyone trying to grow a business as well as for entrepreneurs starting out.</p><p> </p><p>In addition to on-line support, the Business Support Helpline is available to provide a quick response on queries about starting a business, or a personalised and in-depth advice service for more complex needs. For those looking for start-up finance and advice there are Start-Up Loans: 7 loans worth a total of £37,000 have been drawn down in Windsor since the scheme began in 2012.</p> answering member constituency West Suffolk answering member printed Matthew Hancock question first answered 06/05/2014 12:00:00 answering member 4070 label Biography information for Matt Hancock
tabling member	1586 label Biography information for Adam Afriyie