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<p>From the introduction of Dart Charge on 30 November 2014 to the end of March 2016
3,392,215 Penalty Charge Notices (PCNs) have been issued for non-payment of the road
user charge.</p><p> </p><p>Highways England has taken a balanced approach to enforcement
of Dart Charge by being clear to drivers that they need to pay the charge and giving
them every opportunity to do so. As part of this approach the first PCN issued for
each vehicle includes a warning letter giving the registered keeper an extra 14 days
to pay their original road user charge for use of the crossing (and any additional
road user charges accrued by the end of the 14 days) without penalty. In total 1,490,319
PCNs have been cancelled due to drivers paying the outstanding road user charges following
receipt of a warning letter.</p><p> </p><p>In addition a further 86,195 PCNs have
been cancelled following representation or appeal and 354,201 PCNs cancelled for other
reasons including payment errors made by customers or early system issues which have
since been addressed.</p><p> </p>
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