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<p>Our priorities are people’s safety and ensuring that they receive the support they
are entitled to. We will contact anyone who has not engaged in a telephone Work Capability
Assessment arranged since 2 November 2020 to establish if they have a good reason
for not attending or participating. Claimants will be given the opportunity to explain
why they did not, or could not attend or participate in the telephone assessment and
where good cause is provided and accepted, support will continue</p><p />
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