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<p>Members’ staff are regularly consulted on service issues by House authorities.
These consultations include regular meetings between House staff and MPs’ staff representative
bodies, and invitations to focus groups to feed into service design. A sample of Members’
staff have also recently been surveyed on how effective the services provided by the
House are for them. There is also an annual meeting between House staff and MPs’ staff
bodies (specifically Members and Peers Staff Association and Unite) at which service
issues can be raised.</p><p>More recently, the House of Commons Commission has discussed
the Gemma White review, and it welcomed the broad thrust of the recommendations made,
which included better HR services for Members’ staff and how the sense of isolation
that they feel can be addressed. They have asked the House Administration to carry
out further work to examine the practical steps that can be taken in response to it.</p><p>Terms
and conditions of service for Members’ staff fall within the remit of the Independent
Parliamentary Standards Authority.</p>
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