When applying for Personal Independence Payment (PIP) there are two different types of service offer available to claimants who are deaf or hearing impaired.<\/p>
<\/p>
We offer Video Relay Service, a third-party sign and talk solution which allows sign language to be used to aid communication between a claimant and DWP, via a third party. There is no transcript of the conversation, but calls are recorded.<\/p>
<\/p>
Information is provided on Gov.UK:<\/p>
British Sign Language (BSL) <\/strong>video relay service<\/a> <\/strong><\/p> If you\u2019re on a computer - find out how to <\/strong>use the service on mobile or tablet<\/a><\/p> <\/p> We also offer a service known as Relay UK. This is a text relay service for people who cannot hear or<\/em> speak on the telephone and includes captions. The full conversation is transcribed in real time as it happens.<\/p> <\/p> Information is available on Gov.UK:<\/p> Relay UK<\/a> (if you cannot hear or speak on the phone): 18001 then 0800 917 2222<\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2024-05-16", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-05-16T16:31:46.003Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2024-05-08", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Personal Independence Payment: Hearing Impairment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, if he will take steps to ensure that all people with hearing loss have access to (a) Relay UK, (b) video calls with captions, (c) a video relay service and (d) in-person transcriptions services when applying for Personal Independence Payment.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4618", "label" : {"_value" : "Biography information for Liz Twist"}
}
, "tablingMemberConstituency" : {"_value" : "Blaydon"}
, "tablingMemberPrinted" : [{"_value" : "Liz Twist"}
], "uin" : "25314"}
, {"_about" : "http://data.parliament.uk/resources/1716179", "AnsweringBody" : [{"_value" : "Department of Health and Social Care"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1716179/answer", "answerText" : {"_value" : " National public mental health activity is delivered in a matrix, via a mixture of national and regional teams, drawing on public health, mental health, policy, project delivery, communication, marketing, and analytical expertise. The approach and scale of the contribution from the various teams in the Office for Health Improvement and Disparities and the Department varies in line with the action being taken.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4492", "label" : {"_value" : "Biography information for Maria Caulfield"}
}
, "answeringMemberConstituency" : {"_value" : "Lewes"}
, "answeringMemberPrinted" : {"_value" : "Maria Caulfield"}
, "dateOfAnswer" : {"_value" : "2024-05-13", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-05-13T09:43:01.35Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "17"}
, "answeringDeptShortName" : {"_value" : "Health and Social Care"}
, "answeringDeptSortName" : {"_value" : "Health and Social Care"}
, "date" : {"_value" : "2024-05-07", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Office for Health Improvement and Disparities: Staff"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Health and Social Care, how many staff were employed in the Office for Health Improvement and Disparities in public mental health national roles in (a) 2021, (b) 2022, (c) 2023 and (d) 2024.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4618", "label" : {"_value" : "Biography information for Liz Twist"}
}
, "tablingMemberConstituency" : {"_value" : "Blaydon"}
, "tablingMemberPrinted" : [{"_value" : "Liz Twist"}
], "uin" : "24988"}
, {"_about" : "http://data.parliament.uk/resources/1716180", "AnsweringBody" : [{"_value" : "Department of Health and Social Care"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1716180/answer", "answerText" : {"_value" : " The Prevention Concordat programme has never been allocated funding. The funding for Better Health - Every Mind Matters, each year from 2019/20 to 2023/24, is as follows:<\/p> - £6,910,000 in 2019/20; The Office for Veterans\u2019 Affairs, Office for National Statistics and the Ministry of Defence have collaboratively developed a new approach for calculating veteran suicides in England and Wales.<\/p> This year, the ONS published suicide statistics for 2021 using this new approach and it intends to continue publishing veteran suicide stats on a yearly basis.<\/p> <\/strong> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4485", "label" : {"_value" : "Biography information for Johnny Mercer"}
}
, "answeringMemberConstituency" : {"_value" : "Plymouth, Moor View"}
, "answeringMemberPrinted" : {"_value" : "Johnny Mercer"}
, "dateOfAnswer" : {"_value" : "2024-04-24", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-24T15:41:27.617Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "53"}
, "answeringDeptShortName" : {"_value" : "Cabinet Office"}
, "answeringDeptSortName" : {"_value" : "Cabinet Office"}
, "date" : {"_value" : "2024-04-18", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Veterans: Suicide"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Minister for the Cabinet Office, whether official statistics on suicides in armed forces veterans will be published annually.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4618", "label" : {"_value" : "Biography information for Liz Twist"}
}
, "tablingMemberConstituency" : {"_value" : "Blaydon"}
, "tablingMemberPrinted" : [{"_value" : "Liz Twist"}
], "uin" : "22610"}
, {"_about" : "http://data.parliament.uk/resources/1713341", "AnsweringBody" : [{"_value" : "Northern Ireland Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1713341/answer", "answerText" : {"_value" : " The Government stands ready to support the Executive to reduce unacceptably long waiting times. The Government has made £3.3bn available to the Executive to spend on its priorities, including over £30m to address healthcare waiting lists.<\/p> I am clear that tackling waiting lists and stabilising health services in Northern Ireland is the start of a much bigger challenge in transforming services for the longer term. Innovative strategic thinking is needed to find solutions that will balance budgets and improve all public services across Northern Ireland. The Government is excited to work with Executive Ministers on plans that will deliver for Northern Ireland.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4064", "label" : {"_value" : "Biography information for Mr Steve Baker"}
}
, "answeringMemberConstituency" : {"_value" : "Wycombe"}
, "answeringMemberPrinted" : {"_value" : "Mr Steve Baker"}
, "dateOfAnswer" : {"_value" : "2024-04-24", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-24T13:05:03.61Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "21"}
, "answeringDeptShortName" : {"_value" : "Northern Ireland"}
, "answeringDeptSortName" : {"_value" : "Northern Ireland"}
, "date" : {"_value" : "2024-04-16", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Hospitals: Waiting Lists"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Northern Ireland, if he will hold discussions with the Northern Ireland Executive on the adequacy of resources for tackling NHS waiting times in Northern Ireland.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4618", "label" : {"_value" : "Biography information for Liz Twist"}
}
, "tablingMemberConstituency" : {"_value" : "Blaydon"}
, "tablingMemberPrinted" : [{"_value" : "Liz Twist"}
], "uin" : "902388"}
, {"_about" : "http://data.parliament.uk/resources/1701090", "AnsweringBody" : [{"_value" : "Department for Science, Innovation and Technology"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1701090/answer", "answerText" : {"_value" : " The supplier that was awarded the Project Gigabit contract for the North East (Lot 4) was unable to proceed after failing to secure the funding it required.<\/p> <\/p> To maintain the delivery of gigabit coverage to premises in the North East, we have worked with suppliers to bring forward additional projects under the Gigabit Broadband Voucher Scheme. The remaining premises will be included in a call-off under our cross-regional framework, which we aim to have in place this summer. We will press the successful supplier to begin to build premises in the North East as soon as possible to minimise any delay. Consequently, the economic impacts of this change in approach will be kept as low as possible.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4647", "label" : {"_value" : "Biography information for Julia Lopez"}
}
, "answeringMemberConstituency" : {"_value" : "Hornchurch and Upminster"}
, "answeringMemberPrinted" : {"_value" : "Julia Lopez"}
, "dateOfAnswer" : {"_value" : "2024-04-19", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "21763"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-19T08:09:11.537Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "216"}
, "answeringDeptShortName" : {"_value" : "Science, Innovation and Technology"}
, "answeringDeptSortName" : {"_value" : "Science, Innovation and Technology"}
, "date" : {"_value" : "2024-04-15", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Project Gigabit: Procurement"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Science, Innovation and Technology, for what reason the type B procurement of Lot 4 of Project Gigabit was not successful.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4618", "label" : {"_value" : "Biography information for Liz Twist"}
}
, "tablingMemberConstituency" : {"_value" : "Blaydon"}
, "tablingMemberPrinted" : [{"_value" : "Liz Twist"}
], "uin" : "21762"}
, {"_about" : "http://data.parliament.uk/resources/1701091", "AnsweringBody" : [{"_value" : "Department for Science, Innovation and Technology"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1701091/answer", "answerText" : {"_value" : " The supplier that was awarded the Project Gigabit contract for the North East (Lot 4) was unable to proceed after failing to secure the funding it required.<\/p> <\/p> To maintain the delivery of gigabit coverage to premises in the North East, we have worked with suppliers to bring forward additional projects under the Gigabit Broadband Voucher Scheme. The remaining premises will be included in a call-off under our cross-regional framework, which we aim to have in place this summer. We will press the successful supplier to begin to build premises in the North East as soon as possible to minimise any delay. Consequently, the economic impacts of this change in approach will be kept as low as possible.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4647", "label" : {"_value" : "Biography information for Julia Lopez"}
}
, "answeringMemberConstituency" : {"_value" : "Hornchurch and Upminster"}
, "answeringMemberPrinted" : {"_value" : "Julia Lopez"}
, "dateOfAnswer" : {"_value" : "2024-04-19", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "21762"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-19T08:09:11.583Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "216"}
, "answeringDeptShortName" : {"_value" : "Science, Innovation and Technology"}
, "answeringDeptSortName" : {"_value" : "Science, Innovation and Technology"}
, "date" : {"_value" : "2024-04-15", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Project Gigabit: North East"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Science, Innovation and Technology, whether she has made an assessment of the economic impact of delays in the Project Gigabit Lot 4 procurement process on households in the North East of England.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4618", "label" : {"_value" : "Biography information for Liz Twist"}
}
, "tablingMemberConstituency" : {"_value" : "Blaydon"}
, "tablingMemberPrinted" : [{"_value" : "Liz Twist"}
], "uin" : "21763"}
, {"_about" : "http://data.parliament.uk/resources/1701092", "AnsweringBody" : [{"_value" : "Department for Science, Innovation and Technology"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1701092/answer", "answerText" : {"_value" : " The Connectivity in Low Earth Orbit programme has been established and the first call for proposals is now open.<\/p> <\/p> Further information on in the initial call for proposals may be found here: https://www.find-government-grants.service.gov.uk/grants/connectivity-in-low-earth-orbit-c-leo-2<\/a><\/p> <\/p>
- £3,040,000 in 2020/21;
- £5,300,000 in 2021/22;
- £3,330,000 in 2022/23; and
- £3,350,000 in 2023/24.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4492", "label" : {"_value" : "Biography information for Maria Caulfield"}
}
, "answeringMemberConstituency" : {"_value" : "Lewes"}
, "answeringMemberPrinted" : {"_value" : "Maria Caulfield"}
, "dateOfAnswer" : {"_value" : "2024-05-13", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-05-13T11:08:36.837Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "17"}
, "answeringDeptShortName" : {"_value" : "Health and Social Care"}
, "answeringDeptSortName" : {"_value" : "Health and Social Care"}
, "date" : {"_value" : "2024-05-07", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Mental Health Services: Finance"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Health and Social Care, how much funding has been allocated to (a) The Prevention Concordat for Better Mental Health and (b) Every Mind Matters in each year since their inception.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4618", "label" : {"_value" : "Biography information for Liz Twist"}
}
, "tablingMemberConstituency" : {"_value" : "Blaydon"}
, "tablingMemberPrinted" : [{"_value" : "Liz Twist"}
], "uin" : "24989"}
, {"_about" : "http://data.parliament.uk/resources/1702181", "AnsweringBody" : [{"_value" : "Cabinet Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1702181/answer", "answerText" : {"_value" : "
<\/p>