{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "https://eldaddp.azurewebsites.net/answeredquestions.text?tablingMemberPrinted.=Mr+David+Crausby&max-ddpCreated=2014-06-05T20%3A36%3A39.537Z&max-questionFirstAnswered.=2014-10-28T15%3A24%3A42.437Z", "definition" : "https://eldaddp.azurewebsites.net/meta/answeredquestions.text?tablingMemberPrinted.=Mr+David+Crausby&max-ddpCreated=2014-06-05T20%3A36%3A39.537Z&max-questionFirstAnswered.=2014-10-28T15%3A24%3A42.437Z", "extendedMetadataVersion" : "https://eldaddp.azurewebsites.net/answeredquestions.text?tablingMemberPrinted.=Mr+David+Crausby&max-ddpCreated=2014-06-05T20%3A36%3A39.537Z&_metadata=all&max-questionFirstAnswered.=2014-10-28T15%3A24%3A42.437Z", "first" : "https://eldaddp.azurewebsites.net/answeredquestions.text?tablingMemberPrinted.=Mr+David+Crausby&_page=0&max-ddpCreated=2014-06-05T20%3A36%3A39.537Z&max-questionFirstAnswered.=2014-10-28T15%3A24%3A42.437Z", "hasPart" : "https://eldaddp.azurewebsites.net/answeredquestions.text?tablingMemberPrinted.=Mr+David+Crausby&max-ddpCreated=2014-06-05T20%3A36%3A39.537Z&max-questionFirstAnswered.=2014-10-28T15%3A24%3A42.437Z", "isPartOf" : "https://eldaddp.azurewebsites.net/answeredquestions.text?tablingMemberPrinted.=Mr+David+Crausby&max-ddpCreated=2014-06-05T20%3A36%3A39.537Z&max-questionFirstAnswered.=2014-10-28T15%3A24%3A42.437Z", "items" : [{"_about" : "http://data.parliament.uk/resources/58424", "AnsweringBody" : [{"_value" : "Foreign and Commonwealth Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/58424/answer", "answerText" : {"_value" : "

The delays imposed by the Spanish authorities at the border with Gibraltar continue to have a significant impact, resulting in significant changes in behaviour at the border: visitor arrivals in Gibraltar are down and vehicle traffic has fallen. The Government is concerned about the impact that border delays are having on businesses in both Spain and Gibraltar.<\/p>

Since the beginning of the disruption last summer, the Government has raised this issue regularly with the European Commission. We recently sent detailed information on the delays, supplied by Her Majesty's Government of Gibraltar, to the Director General for Home Affairs, together with an update on the steps taken by Her Majesty's Government of Gibraltar to address the recommendations made to them by the Commission. Ministers have also been in direct contact with the Commission, including the Commissioner for Home Affairs. In our conversations we stressed the need for the Commission to make follow-up visits to monitor the continuing delays. We continue to request that the Commission urge Spain to act on their recommendations and return border checks to reasonable and proportionate levels.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/15", "label" : {"_value" : "Biography information for Sir David Lidington"} } , "answeringMemberConstituency" : {"_value" : "Aylesbury"} , "answeringMemberPrinted" : {"_value" : "Mr David Lidington"} , "dateOfAnswer" : {"_value" : "2014-06-12", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "199448"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-06-12T15:01:11.9879158Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "16"} , "answeringDeptShortName" : {"_value" : "Foreign and Commonwealth Office"} , "answeringDeptSortName" : {"_value" : "Foreign and Commonwealth Office"} , "date" : {"_value" : "2014-06-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Gibraltar: Spain"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Foreign and Commonwealth Affairs, what assessment he has made of the effect of delays on the border from British Gibraltar territory into Spain on vehicles crossing that border.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "199447"} , {"_about" : "http://data.parliament.uk/resources/58425", "AnsweringBody" : [{"_value" : "Foreign and Commonwealth Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/58425/answer", "answerText" : {"_value" : "

The delays imposed by the Spanish authorities at the border with Gibraltar continue to have a significant impact, resulting in significant changes in behaviour at the border: visitor arrivals in Gibraltar are down and vehicle traffic has fallen. The Government is concerned about the impact that border delays are having on businesses in both Spain and Gibraltar.<\/p>

Since the beginning of the disruption last summer, the Government has raised this issue regularly with the European Commission. We recently sent detailed information on the delays, supplied by Her Majesty's Government of Gibraltar, to the Director General for Home Affairs, together with an update on the steps taken by Her Majesty's Government of Gibraltar to address the recommendations made to them by the Commission. Ministers have also been in direct contact with the Commission, including the Commissioner for Home Affairs. In our conversations we stressed the need for the Commission to make follow-up visits to monitor the continuing delays. We continue to request that the Commission urge Spain to act on their recommendations and return border checks to reasonable and proportionate levels.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/15", "label" : {"_value" : "Biography information for Sir David Lidington"} } , "answeringMemberConstituency" : {"_value" : "Aylesbury"} , "answeringMemberPrinted" : {"_value" : "Mr David Lidington"} , "dateOfAnswer" : {"_value" : "2014-06-12", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "199447"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-06-12T15:01:12.0726756Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "16"} , "answeringDeptShortName" : {"_value" : "Foreign and Commonwealth Office"} , "answeringDeptSortName" : {"_value" : "Foreign and Commonwealth Office"} , "date" : {"_value" : "2014-06-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Gibraltar: Spain"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Foreign and Commonwealth Affairs, what representations he has made to the European Commission in respect of petitions from the government of Gibraltar for a representative to monitor the border crossing.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "199448"} , {"_about" : "http://data.parliament.uk/resources/58426", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/58426/answer", "answerText" : {"_value" : "

There has been only one published survey of dental caries among schoolchildren which includes the Bolton area since 2010. This is the National Dental Epidemiology Programme for England: oral health survey of five-year-old children 2012, A report on the prevalence and severity of dental decay<\/em>. This can be found at the following link:<\/p>

<\/p>

www.nwph.net/dentalhealth/survey-results5.aspx?id=1<\/p>

<\/p>

A comparison of selected findings from the survey, and from the previous survey of five year old children in England, published in 2009, the NHS Dental Epidemiology Programme for England, Oral Health Survey of 5 year old Children, 2007/2008<\/em> can be found at the following link:<\/p>

<\/p>

www.nwph.info/dentalhealth/survey-results.aspx?id=1<\/p>

<\/p>

The comparisons are supplied in the following table:<\/p>

<\/p>

Bolton Local Authority area<\/p><\/td>

2008<\/p><\/td>

2012<\/p><\/td><\/tr>

Number of children examined<\/p><\/td>

298<\/p><\/td>

262<\/p><\/td><\/tr>

Mean number decayed, missing or filled teeth (dmft)<\/p><\/td>

1.91<\/p><\/td>

1.85<\/p><\/td><\/tr>

Proportion of children with lifetimes caries experience (% dmft>0)<\/p><\/td>

46.3%<\/p><\/td>

43.4%<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

National (England)<\/p><\/td>

2008<\/p><\/td>

2012<\/p><\/td><\/tr>

Number of children examined<\/p><\/td>

139,727<\/p><\/td>

133,516<\/p><\/td><\/tr>

Mean number decayed, missing or filled teeth (dmft)<\/p><\/td>

1.11<\/p><\/td>

0.94<\/p><\/td><\/tr>

Proportion of children with lifetimes caries experience (% dmft>0)<\/p><\/td>

30.9%<\/p><\/td>

27.9%<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3932", "label" : {"_value" : "Biography information for Dr Dan Poulter"} } , "answeringMemberConstituency" : {"_value" : "Central Suffolk and North Ipswich"} , "answeringMemberPrinted" : {"_value" : "Dr Daniel Poulter"} , "dateOfAnswer" : {"_value" : "2014-06-11", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-06-11T15:46:49.8009656Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health"} , "answeringDeptSortName" : {"_value" : "Health"} , "date" : {"_value" : "2014-06-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Dental Health: Children"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health, what assessment he has made of the trends in the incidence of dental caries among school children (a) in Bolton and (b) nationally since 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "199206"} , {"_about" : "http://data.parliament.uk/resources/58427", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/58427/answer", "answerText" : {"_value" : "

The Department supports the Inclusion Health programme which champions the health and health care of vulnerable groups, including homeless people. The programme seeks to improve the health data for these groups, and set out practical steps for assessing needs (for example, through Joint Strategic Needs Assessments) and commissioning services. We are also involved in funding work in this area through the Homeless Hospital Discharge Fund to improve hospital discharge arrangements for people who are homeless (£10 million in 2013-14) and £40 million capital fund for hostel refurbishment with a focus on improving health outcomes (2014-15).<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"} } , "answeringMemberConstituency" : {"_value" : "Battersea"} , "answeringMemberPrinted" : {"_value" : "Jane Ellison"} , "dateOfAnswer" : {"_value" : "2014-06-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-06-12T15:15:37.6383264Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health"} , "answeringDeptSortName" : {"_value" : "Health"} , "date" : {"_value" : "2014-06-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Nutrition: Homelessness"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health, what steps he is taking to co-ordinate healthy eating initiatives among the homeless.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "199209"} , {"_about" : "http://data.parliament.uk/resources/58428", "AnsweringBody" : [{"_value" : "Department of Health"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/58428/answer", "answerText" : {"_value" : "

The information is shown in the attached table.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3918", "label" : {"_value" : "Biography information for Jane Ellison"} } , "answeringMemberConstituency" : {"_value" : "Battersea"} , "answeringMemberPrinted" : {"_value" : "Jane Ellison"} , "attachment" : {"_about" : "http://data.parliament.uk/resources/58428/answer/attachment/1", "fileName" : {"_value" : "Copy_of_Written_PQ199210_D_Crausby_MP_-_data_table_v2.xlsx"} , "title" : "Table PQ199210"} , "dateOfAnswer" : {"_value" : "2014-06-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-06-12T15:22:46.467", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health"} , "answeringDeptSortName" : {"_value" : "Health"} , "date" : {"_value" : "2014-06-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Hospitals: Bolton"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health, what the five most common causes of admission to hospital have been for (a) children and (b) adults in Bolton since 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "199210"} , {"_about" : "http://data.parliament.uk/resources/58429", "AnsweringBody" : [{"_value" : "HM Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/58429/answer", "answerText" : {"_value" : "

Table 1: Bolton North East constituency Working Tax Credit entitlement<\/p>

<\/p>

Tax Year<\/p><\/td>

Total WTC entitlement<\/p><\/td><\/tr>

2010-11<\/p><\/td>

£19 million<\/p><\/td><\/tr>

2011-12<\/p><\/td>

£18 million<\/p><\/td><\/tr>

2012-13<\/p><\/td>

£17<\/del>6<\/ins> million<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

<\/p>

These figures have been rounded to the nearest £ million.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1529", "label" : {"_value" : "Biography information for Mr David Gauke"} } , "answeringMemberConstituency" : {"_value" : "South West Hertfordshire"} , "answeringMemberPrinted" : {"_value" : "Mr David Gauke"} , "dateOfAnswer" : {"_value" : "2014-06-12", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/58429/answer/previousversion/939", "answeringMember" : {"_about" : "http://data.parliament.uk/members/1529", "label" : {"_value" : "Biography information for Mr David Gauke"} } , "answeringMemberConstituency" : {"_value" : "South West Hertfordshire"} , "answeringMemberPrinted" : {"_value" : "Mr David Gauke"} } , "questionFirstAnswered" : [{"_value" : "2014-06-12T14:42:34.88Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2015-03-24T12:39:34.773Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "CaTreasury"} , "date" : {"_value" : "2014-06-05", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Working Tax Credit: Bolton"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask Mr Chancellor of the Exchequer, how much has been paid through working tax credits to people in Bolton North East constituency in each of the last three years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "199151"} , {"_about" : "http://data.parliament.uk/resources/46706", "AnsweringBody" : [{"_value" : "Department for Business, Innovation and Skills"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/46706/answer", "answerText" : {"_value" : "

The Government is committed to ensuring businesses can access the finance they need for investment and growth.<\/p>

<\/p>

The Bank of England and HM Treasury announced in November that the Funding for Lending scheme would be focused on lending to businesses to reflect the success that the scheme has had with households. Lending under the Funding for Lending Scheme has totalled over £16bn according to the latest figures.<\/p>

<\/p>

The British Business Bank is being established to ensure that business finance markets work efficiently and effectively for smaller businesses, and its loan guarantee and investment programmes supported £660 million of lending and investment in 2013 across the UK.<\/p>

<\/p>

A breakdown of the value of debt finance facilitated to businesses in Bolton North East constituency and England through British Business Bank programmes in the last year is detailed in the table below.<\/p>

<\/p>

<\/p>

<\/p><\/td>

Enterprise<\/strong> Finance Guarantee Scheme (drawn down)<\/strong><\/p><\/td>

Start Up Loans Scheme <\/strong><\/p>

(drawn down)<\/strong><\/p><\/td>

Lending facilitated by the Business Finance Partnership<\/strong><\/p><\/td><\/tr>

Bolton North East Constituency<\/p><\/td>

7 Loans with a value of £1.14m<\/p><\/td>

24 loans with a value of £117 330<\/p><\/td>

North West Region: 462 loans with a value of nearly £ 27m<\/p><\/td><\/tr>

England<\/p><\/td>

2857 loans with a value of £307.6 million<\/p><\/td>

13432 with a value over £75m<\/p><\/td>

3721 loans provided with a value of nearly £226m<\/p><\/td><\/tr><\/tbody><\/table>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4070", "label" : {"_value" : "Biography information for Matt Hancock"} } , "answeringMemberConstituency" : {"_value" : "West Suffolk"} , "answeringMemberPrinted" : {"_value" : "Matthew Hancock"} , "dateOfAnswer" : {"_value" : "2014-04-10", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-04-10T12:00:00.00Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "26"} , "answeringDeptShortName" : {"_value" : "Business, Innovation and Skills"} , "answeringDeptSortName" : {"_value" : "Business, Innovation and Skills"} , "date" : {"_value" : "2014-04-03", "_datatype" : "dateTime"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Business, Innovation and Skills, what steps he has taken to increase the availability of credit for small businesses in (a) Bolton North East constituency and (b) England in the last year.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "195045"} , {"_about" : "http://data.parliament.uk/resources/46800", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/46800/answer", "answerText" : {"_value" : "

<\/p>

HM Courts and Tribunals Service continues to keep the number of magistrates courts under review, as with the wider estate, to ensure it meets operational requirements.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1496", "label" : {"_value" : "Biography information for Shailesh Vara"} } , "answeringMemberConstituency" : {"_value" : "North West Cambridgeshire"} , "answeringMemberPrinted" : {"_value" : "Mr Shailesh Vara"} , "dateOfAnswer" : {"_value" : "2014-04-10", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-04-10T12:00:00.00Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2014-04-03", "_datatype" : "dateTime"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, when he next plans to review the number of magistrates' courts operating in England.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "195041"} , {"_about" : "http://data.parliament.uk/resources/46810", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/46810/answer", "answerText" : {"_value" : "

Until July 2012, when a new process for handling and recording customer feedback was introduced, complaints were not formally categorised. It has therefore not been possible to accurately identify the requested data prior to that date. In addition, contested sanction decisions are subject to the appeals and reconsideration process and are not categorised as complaints. The information we are able to provide for Bolton Jobcentre is as follows:<\/p>

<\/p>

Period<\/p><\/td>

Staff behaviour<\/p><\/td>

Telephone line waiting times<\/p><\/td><\/tr>

01/07/2012 \u2013 31/12/2012<\/p><\/td>

5<\/p><\/td>

0<\/p><\/td><\/tr>

01/01/2013 \u2013 31/12/2013<\/p><\/td>

20<\/p><\/td>

0<\/p><\/td><\/tr>

01/01/14 \u2013 31/03/14<\/p><\/td>

12<\/p><\/td>

0<\/p><\/td><\/tr><\/tbody><\/table>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4084", "label" : {"_value" : "Biography information for Esther McVey"} } , "answeringMemberConstituency" : {"_value" : "Wirral West"} , "answeringMemberPrinted" : {"_value" : "Esther McVey"} , "dateOfAnswer" : {"_value" : "2014-04-10", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-04-10T12:00:00.00Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-04-03", "_datatype" : "dateTime"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, how many complaints about (a) staff behaviour, (b) contested sanction decisions and (c) telephone line waiting times have been made against Bolton Jobcentre Plus offices in each year since 2010.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "195040"} , {"_about" : "http://data.parliament.uk/resources/46815", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/46815/answer", "answerText" : {"_value" : "

We are committed to ensuring pensioners receive the benefits they are entitled to.<\/p>

DWP's National Partnerships Team works with over 4,400 customer representative organisations, both nationally and locally, to provide a wide range of advice and support for pensioners.<\/p>

<\/p>

DWP has also introduced a web-based Pension Credit toolkit at https://www.gov.uk/government/publications/pension-credit-toolkit<\/a><\/p>

Its purpose is to provide customer representative organisations with all the information needed in order to talk to pensioners about Pension Credit. In partnership with Age UK, local authorities and other groups, a structured campaign was undertaken to create awareness of the Toolkit amongst those who support our customers.<\/p>

<\/p>

DWP makes information available in various locations (for example, our website at https://www.gov.uk/browse/benefits<\/a> and leaflets are available from our DWP Information Line on 0845 7313233) to ensure that people are aware of the benefits to which they may be entitled and how to claim them.<\/p>

<\/p>

We also have capacity through the Age Action Alliance to raise awareness of Pension Credit with its members which includes older people's forums and linked organisations from across the UK.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/220", "label" : {"_value" : "Biography information for Steve Webb"} } , "answeringMemberConstituency" : {"_value" : "Thornbury and Yate"} , "answeringMemberPrinted" : {"_value" : "Steve Webb"} , "dateOfAnswer" : {"_value" : "2014-04-07", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-04-07T12:00:00.00Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-04-03", "_datatype" : "dateTime"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what steps he is taking to increase the take-up of pension credit by eligible pensioners.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Mr David Crausby"} ], "uin" : "195042"} ], "itemsPerPage" : 10, "next" : "https://eldaddp.azurewebsites.net/answeredquestions.text?tablingMemberPrinted.=Mr+David+Crausby&_page=1&max-ddpCreated=2014-06-05T20%3A36%3A39.537Z&max-questionFirstAnswered.=2014-10-28T15%3A24%3A42.437Z", "page" : 0, "startIndex" : 1, "totalResults" : 13, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }