The Department is not aware of a response to the Ankers Report by the Consumer Industry Council.<\/p>
<\/p>
The Department welcomed the Ankers report and is pleased to note that CICAIR has carried out some of the recommendations already and is making good progress with others.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4123", "label" : {"_value" : "Biography information for Lord Wharton of Yarm"} } , "answeringMemberConstituency" : {"_value" : "Stockton South"} , "answeringMemberPrinted" : {"_value" : "James Wharton"} , "dateOfAnswer" : {"_value" : "2015-06-16", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2015-06-16T16:01:35.303Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "7"} , "answeringDeptShortName" : {"_value" : "Communities and Local Government"} , "answeringDeptSortName" : {"_value" : "Communities and Local Government"} , "date" : {"_value" : "2015-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Building Inspectors"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Communities and Local Government, what assessment he has made of the implications for his Department's policy of the Consumer Industry Council's response to the recommendations made by the Ankers Report published in 2013.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1480", "label" : {"_value" : "Biography information for Dame Maria Miller"} } , "tablingMemberConstituency" : {"_value" : "Basingstoke"} , "tablingMemberPrinted" : [{"_value" : "Mrs Maria Miller"} ], "uin" : "2212"} , {"_about" : "http://data.parliament.uk/resources/349905", "AnsweringBody" : [{"_value" : "Scotland Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/349905/answer", "answerText" : {"_value" : "
The 14 Point Customer Charter was a commitment set out by RBS following an internal RBS review to improve customer service.<\/p>
The Government welcomed the industry-wide Access to Banking protocol announced in March 2015. From the first of May this year, a bank must carry out a number of steps if it is closing a branch. The steps include establishing the impact of a branch closure before it takes place; finding suitable alternative provision; and putting satisfactory alternative measures in place before a branch is closed.<\/p>
The UK government recognises the concerns for consumers and small businesses that branch closures continue to play in affected communities and wrote to the British Bankers\u2019 Association to set out our expectations around effective compliance with the bank branch closure protocol.<\/p>
The full text of the joint-letter by the Economic Secretary to the Treasury Harriett Baldwin MP and the Minister for Small Business, Industry and Enterprise Anna Soubry MP can found at the following:<\/p>
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/452900/Letter-from-Anna-Soubry-and-Harriet-Baldwin-to-British-Bankers-Association-branch-closures.pdf<\/a><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1512", "label" : {"_value" : "Biography information for David Mundell"}
}
, "answeringMemberConstituency" : {"_value" : "Dumfriesshire, Clydesdale and Tweeddale"}
, "answeringMemberPrinted" : {"_value" : "David Mundell"}
, "dateOfAnswer" : {"_value" : "2015-09-10", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/349905/answer/previousversion/5608", "answeringMember" : {"_about" : "http://data.parliament.uk/members/1512", "label" : {"_value" : "Biography information for David Mundell"}
}
, "answeringMemberConstituency" : {"_value" : "Dumfriesshire, Clydesdale and Tweeddale"}
, "answeringMemberPrinted" : {"_value" : "David Mundell"}
}
, "questionFirstAnswered" : [{"_value" : "2015-09-10T14:58:06.187Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "2"}
, "answeringDeptShortName" : {"_value" : "Scotland"}
, "answeringDeptSortName" : {"_value" : "Scotland"}
, "date" : {"_value" : "2015-06-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Royal Bank of Scotland"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Scotland, with reference to the statement by the Economic Secretary to the Treasury of 10 June 2015, if he will take steps to (a) ensure the Royal Bank of Scotland continues to meet the commitments in its 14 Point Customer Charter and (b) prevent the closure of Royal Bank of Scotland branches in Invergordon, Lochinver and Lybster.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4383", "label" : {"_value" : "Biography information for Dr Paul Monaghan"}
}
, "tablingMemberConstituency" : {"_value" : "Caithness, Sutherland and Easter Ross"}
, "tablingMemberPrinted" : [{"_value" : "Dr Paul Monaghan"}
], "uin" : "2274"}
, {"_about" : "http://data.parliament.uk/resources/349916", "AnsweringBody" : [{"_value" : "House of Commons Commission"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/349916/answer", "answerText" : {"_value" : " The cost of the work for the North Estate (Curtis Green) entrance, including anti-vehicle barriers, security cabin and specialist security equipment, totalled £613,069, with 60% being charged to the House of Commons and 40% to the House of Lords. The work took place between 2010 and 2012. As part of the Parliamentary Green Travel Plan the number of cycle parking spaces on the Parliamentary Estate has increased significantly since 2012. There are currently 417 spaces on the Estate \u2013 including House of Lords areas \u2013 of which 269 are covered. This compares to 176 in 2012 (94 covered). 30 of the additional covered spaces are in the basement of 14 Tothill Street, which is a building occupied by House staff only. Additional facilities available for cyclists on the Estate include periodic "Dr. Bike" free maintenance checks, bicycle tools and pumps. There is also a docking station on Abingdon Green for the Transport for London cycle hire scheme.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/103", "label" : {"_value" : "Biography information for Sir Paul Beresford"}
}
, "answeringMemberConstituency" : {"_value" : "Mole Valley"}
, "answeringMemberPrinted" : {"_value" : "Sir Paul Beresford"}
, "dateOfAnswer" : {"_value" : "2015-06-18", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2015-06-18T15:42:06.237Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "18"}
, "answeringDeptShortName" : {"_value" : "House of Commons Commission"}
, "answeringDeptSortName" : {"_value" : "House of Commons Commission"}
, "date" : {"_value" : "2015-06-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Parliament: Bicycles"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the hon. Member for Mole Valley representing the House of Commons Commission, what assessment the Commission has made of the provision of covered cycle rack spaces on the parliamentary estate.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1533", "label" : {"_value" : "Biography information for Dame Diana Johnson"}
}
, "tablingMemberConstituency" : {"_value" : "Kingston upon Hull North"}
, "tablingMemberPrinted" : [{"_value" : "Diana Johnson"}
], "uin" : "2242"}
, {"_about" : "http://data.parliament.uk/resources/349918", "AnsweringBody" : [{"_value" : "House of Commons Commission"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/349918/answer", "answerText" : {"_value" : " In order to make space available to as many cyclists as possible, the Administration Committee agreed a bicycle parking policy in February 2014. Owners of bicycles wishing to park in the Colonnade or Star Chamber Court are required to display a numbered plastic tag obtainable from the Hall Keeper\u2019s Lodge. Bicycles parked in those areas during sitting periods not displaying a tag will eventually be removed. Untagged bicycles which have not been claimed are put into storage on the Estate. Once put into storage, bicycles which are still not claimed after two months will be given to charity. This policy is being continued in the current parliament and new tags will be available from Hall Keeper\u2019s Lodge shortly.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/103", "label" : {"_value" : "Biography information for Sir Paul Beresford"}
}
, "answeringMemberConstituency" : {"_value" : "Mole Valley"}
, "answeringMemberPrinted" : {"_value" : "Sir Paul Beresford"}
, "dateOfAnswer" : {"_value" : "2015-06-18", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2015-06-18T14:07:19Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "18"}
, "answeringDeptShortName" : {"_value" : "House of Commons Commission"}
, "answeringDeptSortName" : {"_value" : "House of Commons Commission"}
, "date" : {"_value" : "2015-06-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Parliament: Bicycles"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the hon. Member for Mole Valley representing the House of Commons Commission, what steps the House is taking to remove bicycles left on cycle racks on the estate.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1533", "label" : {"_value" : "Biography information for Dame Diana Johnson"}
}
, "tablingMemberConstituency" : {"_value" : "Kingston upon Hull North"}
, "tablingMemberPrinted" : [{"_value" : "Diana Johnson"}
], "uin" : "2240"}
, {"_about" : "http://data.parliament.uk/resources/349936", "AnsweringBody" : [{"_value" : "Department for Communities and Local Government"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/349936/answer", "answerText" : {"_value" : " Quarterly and annual statistics on mean, median and lower quartile house prices in England and in each local authority district, based on land Registry data, are published in the Department\u2019s live tables 581, 582, 583, 585, 586 and 587 which are available at the following link.<\/p> <\/p>
The entrance was designed to be dedicated for vehicles, including large heavy goods vehicles, entering/exiting the estate. The cycle entry gate was installed at Derby Gate, as a separate project, as this entrance has the width safely to incorporate vehicles, cycles and pedestrians, whereas Curtis Green is narrower.
There is no formal assessment made on the potential safety implications for excluding cyclists from the Curtis Green entrance.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/103", "label" : {"_value" : "Biography information for Sir Paul Beresford"}
}
, "answeringMemberConstituency" : {"_value" : "Mole Valley"}
, "answeringMemberPrinted" : {"_value" : "Sir Paul Beresford"}
, "dateOfAnswer" : {"_value" : "2015-06-18", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2015-06-18T14:09:12.097Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "18"}
, "answeringDeptShortName" : {"_value" : "House of Commons Commission"}
, "answeringDeptSortName" : {"_value" : "House of Commons Commission"}
, "date" : {"_value" : "2015-06-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Parliament: Cycling"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the hon. Member for Mole Valley representing the House of Commons Commission, how much was spent on the upgrade work to the North Entrance to the parliamentary estate in the last Parliament; for what reason cyclists are forbidden from using that entrance; and whether a safety assessment was made of the potential implications of excluding cyclists from that entrance.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/1533", "label" : {"_value" : "Biography information for Dame Diana Johnson"}
}
, "tablingMemberConstituency" : {"_value" : "Kingston upon Hull North"}
, "tablingMemberPrinted" : [{"_value" : "Diana Johnson"}
], "uin" : "2241"}
, {"_about" : "http://data.parliament.uk/resources/349917", "AnsweringBody" : [{"_value" : "House of Commons Commission"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/349917/answer", "answerText" : {"_value" : "