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The Cabinet Office does not hold a central register of software being used across Government.<\/p>
The Central Digital and Data Office (CDDO), in the Cabinet Office, is responsible for supporting departments to build and operate modern, state of the art, highly responsive and cost effective technology that meets the needs of our end users and delivers the cross-government digital strategy.<\/p>
CDDO operates a delegated assurance process which reviews proposed projects for value for money as well as alignment to standards and policies. Once projects are approved, contracts are awarded by individual departments. Projects meeting specific criteria are also reviewed by CDDO experts. Details of central government contracts where the contract value is above £12,000 are published on Contracts Finder: https://www.contractsfinder.service.gov.uk/Search<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4284", "label" : {"_value" : "Biography information for Baroness Neville-Rolfe"} } , "answeringMemberPrinted" : {"_value" : "Baroness Neville-Rolfe"} , "dateOfAnswer" : {"_value" : "2024-01-31", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-01-31T17:23:27.957Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "53"} , "answeringDeptShortName" : {"_value" : "Cabinet Office"} , "answeringDeptSortName" : {"_value" : "Cabinet Office"} , "date" : {"_value" : "2024-01-17", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Government Departments: Fujitsu"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask His Majesty's Government to provide a list of government departments that use Fujitsu designed software; and whether any operating errors have been reported.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4885", "label" : {"_value" : "Biography information for Lord Sikka"} } , "tablingMemberPrinted" : [{"_value" : "Lord Sikka"} ], "uin" : "HL1712"} , {"_about" : "http://data.parliament.uk/resources/1488596", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1488596/answer", "answerText" : {"_value" : "
SITEL UK delivered the UKVI overseas helpline services from March 2017 up until April 2021. Teleperformance now deliver this service on behalf of the Home Office.<\/p>
Customers who are looking to apply or have applied for visas from outside the UK who choose to make contact by e-mail will be charged £2.74 per e-mail enquiry. This includes the initial e-mail enquiry plus any follow-up e-mails to and from the contact centre relating to the same enquiry. E-mails are sent via a web message form found on the Contact UKVI<\/a> pages on Gov.uk.<\/p>