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        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4446", "label" : {"_value" : "Biography information for Mr Marcus Fysh"}
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      , "date" : {"_value" : "2022-09-20", "_datatype" : "dateTime"}
      , "hansardHeading" : {"_value" : "UK Trade with EU: Telephone Services"}
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      ], "questionText" : "To ask the Secretary of State for International Trade, how many and what proportion of calls to the Export Support Services Contact Centre resulted in an agent (a) resolving the caller\u2019s query using her Department\u2019s scripts and knowledge bank and (b) raising a complex query form and referring the caller to her Department\u2019s digital enquiry team in each month between April 2022 and September 2022.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
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