<\/strong><\/p>We engage at a personal and individual level with all of our claimants and are committed to tailoring the support that we give, and any conditionality requirements to the specific circumstances of the individuals.<\/p>
<\/p>
We take a number of steps to make sure our decisions are fair. When considering whether a sanction is appropriate, a Decision Maker will take all the claimant\u2019s individual circumstances, including any health conditions or disabilities and any evidence of good cause, into account before deciding whether a sanction is warranted.<\/p>"}
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