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      ], "answer" : {"_about" : "http://data.parliament.uk/resources/1141724/answer", "answerText" : {"_value" : "<p>Since announcing \u2018one-click\u2019 compensation in October 2018, the Government has introduced a requirement for new franchises to introduce simple automated Delay Repay claims systems, available via smartphones and smartcard registration, to make it easier for passengers to claim compensation when they have suffered delays.<\/p><p> <\/p><p>Automated \u2018one-click\u2019 compensation schemes make it very quick and easy to claim compensation and have a number of advantages over automatic compensation schemes \u2013 for example, the fact that passengers know they have received compensation and also that the risk of fraud is reduced, because passengers need to \u2018click\u2019 to confirm they were on the delayed train.<\/p>"}
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