HM Revenue and Customs (HMRC) conducted a high level people impact assessment using known workforce management data to inform the regional centre location decisions. People and equality impacts are managed at both programme and regional level to mitigate potential impacts on different groups, including disabled staff. The regional people and equality impact assessment is undertaken early in the project and is updated on a regular basis throughout the project.<\/p>
<\/p>
All staff are offered a one-to-one discussion, normally about a year before any office move which affects them, to establish whether they can move. Under the reasonable adjustment policy, HMRC will work with individuals with particular needs to identify any adjustments required to enable this. Accessibility to regional centres has been factored into overall requirements for those centres from the outset.<\/p>
<\/p>
As previously announced, the Glasgow Regional Centre is expected to have between 2,700 and 3,000 full time equivalent posts when it opens. East Kilbride will be retained as a transitional site beyond the opening date of the Glasgow Regional Centre until 2025-26. The number of current full time equivalent staff employed at the offices which will feed into the Glasgow Regional Centre is shown in the table below.<\/p>
<\/p>
<\/p>
Location<\/p><\/td> | Office<\/p><\/td> | Closure date as announced<\/p><\/td> | Full Time Equivalent Employees as of 31/08/2017<\/p><\/td> | Destination by 2021<\/p><\/td><\/tr> | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Cumbernauld<\/p><\/td> | Accounts Office Timing depends on Accounts Office in Shipley<\/em><\/p><\/td> 2019-20<\/p><\/td> 980<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Portcullis House<\/p><\/td> 2019-20<\/p><\/td> 800<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 570<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> East Kilbride<\/p><\/td> Plaza Tower<\/p><\/td> 2020-21<\/p><\/td> 750<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 1600<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr><\/tbody><\/table> <\/p> <\/p> Specific details about the rental liability of the current HMRC offices in the Glasgow area is commercially sensitive information; disclosing it could compromise the future ability of the landlords to re-let the buildings.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3935", "label" : {"_value" : "Biography information for Mel Stride"}
}
, "answeringMemberConstituency" : {"_value" : "Central Devon"}
, "answeringMemberPrinted" : {"_value" : "Mel Stride"}
, "dateOfAnswer" : {"_value" : "2017-09-14", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "9764"}
, {"_value" : "9765"}
, {"_value" : "9766"}
, {"_value" : "9767"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-09-14T11:24:52.59Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2017-09-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Revenue and Customs: Glasgow"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, what recent assessment his Department has made of the effect of its proposals to relocate HM Revenue and Customs staff to a regional office in Glasgow on disabled staff.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4393", "label" : {"_value" : "Biography information for Stuart C McDonald"}
}
, "tablingMemberConstituency" : {"_value" : "Cumbernauld, Kilsyth and Kirkintilloch East"}
, "tablingMemberPrinted" : [{"_value" : "Stuart C. McDonald"}
], "uin" : "9878"}
, {"_about" : "http://data.parliament.uk/resources/759184", "AnsweringBody" : [{"_value" : "HM Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/759184/answer", "answerText" : {"_value" : " HM Revenue and Customs (HMRC) conducted a high level people impact assessment using known workforce management data to inform the regional centre location decisions. People and equality impacts are managed at both programme and regional level to mitigate potential impacts on different groups, including disabled staff. The regional people and equality impact assessment is undertaken early in the project and is updated on a regular basis throughout the project.<\/p> <\/p> All staff are offered a one-to-one discussion, normally about a year before any office move which affects them, to establish whether they can move. Under the reasonable adjustment policy, HMRC will work with individuals with particular needs to identify any adjustments required to enable this. Accessibility to regional centres has been factored into overall requirements for those centres from the outset.<\/p> <\/p> As previously announced, the Glasgow Regional Centre is expected to have between 2,700 and 3,000 full time equivalent posts when it opens. East Kilbride will be retained as a transitional site beyond the opening date of the Glasgow Regional Centre until 2025-26. The number of current full time equivalent staff employed at the offices which will feed into the Glasgow Regional Centre is shown in the table below.<\/p> <\/p> <\/p> Location<\/p><\/td> Office<\/p><\/td> Closure date as announced<\/p><\/td> Full Time Equivalent Employees as of 31/08/2017<\/p><\/td> Destination by 2021<\/p><\/td><\/tr> Cumbernauld<\/p><\/td> Accounts Office Timing depends on Accounts Office in Shipley<\/em><\/p><\/td> 2019-20<\/p><\/td> 980<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Portcullis House<\/p><\/td> 2019-20<\/p><\/td> 800<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 570<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> East Kilbride<\/p><\/td> Plaza Tower<\/p><\/td> 2020-21<\/p><\/td> 750<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 1600<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr><\/tbody><\/table> <\/p> <\/p> Specific details about the rental liability of the current HMRC offices in the Glasgow area is commercially sensitive information; disclosing it could compromise the future ability of the landlords to re-let the buildings.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3935", "label" : {"_value" : "Biography information for Mel Stride"}
}
, "answeringMemberConstituency" : {"_value" : "Central Devon"}
, "answeringMemberPrinted" : {"_value" : "Mel Stride"}
, "dateOfAnswer" : {"_value" : "2017-09-14", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "9765"}
, {"_value" : "9766"}
, {"_value" : "9767"}
, {"_value" : "9878"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-09-14T11:24:52.67Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2017-09-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Revenue and Customs: Glasgow"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, what the (a) capacity and (b) occupancy level is for each of the HM Revenue and Customs offices which are to be consolidated into the proposed regional centre in Glasgow.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4393", "label" : {"_value" : "Biography information for Stuart C McDonald"}
}
, "tablingMemberConstituency" : {"_value" : "Cumbernauld, Kilsyth and Kirkintilloch East"}
, "tablingMemberPrinted" : [{"_value" : "Stuart C. McDonald"}
], "uin" : "9764"}
, {"_about" : "http://data.parliament.uk/resources/759185", "AnsweringBody" : [{"_value" : "HM Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/759185/answer", "answerText" : {"_value" : " HM Revenue and Customs (HMRC) conducted a high level people impact assessment using known workforce management data to inform the regional centre location decisions. People and equality impacts are managed at both programme and regional level to mitigate potential impacts on different groups, including disabled staff. The regional people and equality impact assessment is undertaken early in the project and is updated on a regular basis throughout the project.<\/p> <\/p> All staff are offered a one-to-one discussion, normally about a year before any office move which affects them, to establish whether they can move. Under the reasonable adjustment policy, HMRC will work with individuals with particular needs to identify any adjustments required to enable this. Accessibility to regional centres has been factored into overall requirements for those centres from the outset.<\/p> <\/p> As previously announced, the Glasgow Regional Centre is expected to have between 2,700 and 3,000 full time equivalent posts when it opens. East Kilbride will be retained as a transitional site beyond the opening date of the Glasgow Regional Centre until 2025-26. The number of current full time equivalent staff employed at the offices which will feed into the Glasgow Regional Centre is shown in the table below.<\/p> <\/p> <\/p> Location<\/p><\/td> Office<\/p><\/td> Closure date as announced<\/p><\/td> Full Time Equivalent Employees as of 31/08/2017<\/p><\/td> Destination by 2021<\/p><\/td><\/tr> Cumbernauld<\/p><\/td> Accounts Office Timing depends on Accounts Office in Shipley<\/em><\/p><\/td> 2019-20<\/p><\/td> 980<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Portcullis House<\/p><\/td> 2019-20<\/p><\/td> 800<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 570<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> East Kilbride<\/p><\/td> Plaza Tower<\/p><\/td> 2020-21<\/p><\/td> 750<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 1600<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr><\/tbody><\/table> <\/p> <\/p> Specific details about the rental liability of the current HMRC offices in the Glasgow area is commercially sensitive information; disclosing it could compromise the future ability of the landlords to re-let the buildings.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3935", "label" : {"_value" : "Biography information for Mel Stride"}
}
, "answeringMemberConstituency" : {"_value" : "Central Devon"}
, "answeringMemberPrinted" : {"_value" : "Mel Stride"}
, "dateOfAnswer" : {"_value" : "2017-09-14", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "9764"}
, {"_value" : "9766"}
, {"_value" : "9767"}
, {"_value" : "9878"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-09-14T11:24:52.73Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2017-09-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Revenue and Customs: Glasgow"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, how many staff are employed at each HM Revenue and Customs office to be consolidated to form the proposed regional centre in Glasgow.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4393", "label" : {"_value" : "Biography information for Stuart C McDonald"}
}
, "tablingMemberConstituency" : {"_value" : "Cumbernauld, Kilsyth and Kirkintilloch East"}
, "tablingMemberPrinted" : [{"_value" : "Stuart C. McDonald"}
], "uin" : "9765"}
, {"_about" : "http://data.parliament.uk/resources/759186", "AnsweringBody" : [{"_value" : "HM Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/759186/answer", "answerText" : {"_value" : " HM Revenue and Customs (HMRC) conducted a high level people impact assessment using known workforce management data to inform the regional centre location decisions. People and equality impacts are managed at both programme and regional level to mitigate potential impacts on different groups, including disabled staff. The regional people and equality impact assessment is undertaken early in the project and is updated on a regular basis throughout the project.<\/p> <\/p> All staff are offered a one-to-one discussion, normally about a year before any office move which affects them, to establish whether they can move. Under the reasonable adjustment policy, HMRC will work with individuals with particular needs to identify any adjustments required to enable this. Accessibility to regional centres has been factored into overall requirements for those centres from the outset.<\/p> <\/p> As previously announced, the Glasgow Regional Centre is expected to have between 2,700 and 3,000 full time equivalent posts when it opens. East Kilbride will be retained as a transitional site beyond the opening date of the Glasgow Regional Centre until 2025-26. The number of current full time equivalent staff employed at the offices which will feed into the Glasgow Regional Centre is shown in the table below.<\/p> <\/p> <\/p> Location<\/p><\/td> Office<\/p><\/td> Closure date as announced<\/p><\/td> Full Time Equivalent Employees as of 31/08/2017<\/p><\/td> Destination by 2021<\/p><\/td><\/tr> Cumbernauld<\/p><\/td> Accounts Office Timing depends on Accounts Office in Shipley<\/em><\/p><\/td> 2019-20<\/p><\/td> 980<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Portcullis House<\/p><\/td> 2019-20<\/p><\/td> 800<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 570<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> East Kilbride<\/p><\/td> Plaza Tower<\/p><\/td> 2020-21<\/p><\/td> 750<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 1600<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr><\/tbody><\/table> <\/p> <\/p> Specific details about the rental liability of the current HMRC offices in the Glasgow area is commercially sensitive information; disclosing it could compromise the future ability of the landlords to re-let the buildings.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3935", "label" : {"_value" : "Biography information for Mel Stride"}
}
, "answeringMemberConstituency" : {"_value" : "Central Devon"}
, "answeringMemberPrinted" : {"_value" : "Mel Stride"}
, "dateOfAnswer" : {"_value" : "2017-09-14", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "9764"}
, {"_value" : "9765"}
, {"_value" : "9767"}
, {"_value" : "9878"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-09-14T11:24:52.793Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2017-09-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Revenue and Customs: Glasgow"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, what the rental liability is for each of the HM Revenue and Customs sites which are proposed to be consolidated in the new regional centre in Glasgow.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4393", "label" : {"_value" : "Biography information for Stuart C McDonald"}
}
, "tablingMemberConstituency" : {"_value" : "Cumbernauld, Kilsyth and Kirkintilloch East"}
, "tablingMemberPrinted" : [{"_value" : "Stuart C. McDonald"}
], "uin" : "9766"}
, {"_about" : "http://data.parliament.uk/resources/759187", "AnsweringBody" : [{"_value" : "HM Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/759187/answer", "answerText" : {"_value" : " HM Revenue and Customs (HMRC) conducted a high level people impact assessment using known workforce management data to inform the regional centre location decisions. People and equality impacts are managed at both programme and regional level to mitigate potential impacts on different groups, including disabled staff. The regional people and equality impact assessment is undertaken early in the project and is updated on a regular basis throughout the project.<\/p> <\/p> All staff are offered a one-to-one discussion, normally about a year before any office move which affects them, to establish whether they can move. Under the reasonable adjustment policy, HMRC will work with individuals with particular needs to identify any adjustments required to enable this. Accessibility to regional centres has been factored into overall requirements for those centres from the outset.<\/p> <\/p> As previously announced, the Glasgow Regional Centre is expected to have between 2,700 and 3,000 full time equivalent posts when it opens. East Kilbride will be retained as a transitional site beyond the opening date of the Glasgow Regional Centre until 2025-26. The number of current full time equivalent staff employed at the offices which will feed into the Glasgow Regional Centre is shown in the table below.<\/p> <\/p> <\/p> Location<\/p><\/td> Office<\/p><\/td> Closure date as announced<\/p><\/td> Full Time Equivalent Employees as of 31/08/2017<\/p><\/td> Destination by 2021<\/p><\/td><\/tr> Cumbernauld<\/p><\/td> Accounts Office Timing depends on Accounts Office in Shipley<\/em><\/p><\/td> 2019-20<\/p><\/td> 980<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Portcullis House<\/p><\/td> 2019-20<\/p><\/td> 800<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 570<\/p><\/td> Glasgow Regional Centre<\/p><\/td><\/tr> East Kilbride<\/p><\/td> Plaza Tower<\/p><\/td> 2020-21<\/p><\/td> 750<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr> Glasgow<\/p><\/td> Cotton House<\/p><\/td> 2019-20<\/p><\/td> 1600<\/p><\/td> East Kilbride Transitional Site<\/p><\/td><\/tr><\/tbody><\/table> <\/p> <\/p> Specific details about the rental liability of the current HMRC offices in the Glasgow area is commercially sensitive information; disclosing it could compromise the future ability of the landlords to re-let the buildings.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3935", "label" : {"_value" : "Biography information for Mel Stride"}
}
, "answeringMemberConstituency" : {"_value" : "Central Devon"}
, "answeringMemberPrinted" : {"_value" : "Mel Stride"}
, "dateOfAnswer" : {"_value" : "2017-09-14", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "9764"}
, {"_value" : "9765"}
, {"_value" : "9766"}
, {"_value" : "9878"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-09-14T11:24:52.857Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2017-09-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Revenue and Customs: Glasgow"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, what the proposed office capacity is at the HM Revenue and Customs regional centre in Glasgow.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4393", "label" : {"_value" : "Biography information for Stuart C McDonald"}
}
, "tablingMemberConstituency" : {"_value" : "Cumbernauld, Kilsyth and Kirkintilloch East"}
, "tablingMemberPrinted" : [{"_value" : "Stuart C. McDonald"}
], "uin" : "9767"}
, {"_about" : "http://data.parliament.uk/resources/759188", "AnsweringBody" : [{"_value" : "HM Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/759188/answer", "answerText" : {"_value" : " Information on whether a member of staff is routinely based at another office is not held centrally and so could only be provided at a disproportionate cost.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3935", "label" : {"_value" : "Biography information for Mel Stride"}
}
, "answeringMemberConstituency" : {"_value" : "Central Devon"}
, "answeringMemberPrinted" : {"_value" : "Mel Stride"}
, "dateOfAnswer" : {"_value" : "2017-09-14", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-09-14T13:13:02.71Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "CaTreasury"}
, "date" : {"_value" : "2017-09-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Revenue and Customs: Scotland"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, how many members of staff contracted to work at HM Revenue and Customs (HMRC) offices in (a) Portcullis House and (b) Cotton House, Glasgow are routinely based in HMRC Cumbernauld.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4393", "label" : {"_value" : "Biography information for Stuart C McDonald"}
}
, "tablingMemberConstituency" : {"_value" : "Cumbernauld, Kilsyth and Kirkintilloch East"}
, "tablingMemberPrinted" : [{"_value" : "Stuart C. McDonald"}
], "uin" : "9768"}
, {"_about" : "http://data.parliament.uk/resources/759439", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/759439/answer", "answerText" : {"_value" : " The Civil Aviation Authority (CAA) has been designated by the Secretary of State for Transport as the National Enforcement Body (NEB) for Regulation (EC) 261/2004 regarding compensation, and assistance to passengers in the event of denied boarding, and of cancellation and long delay of flights. The CAA offers advice to passengers and is able to take enforcement action against airlines that are not fulfilling their obligations.<\/p> <\/p> In addition, the Government and the CAA, have introduced an Alternative Dispute Resolution (ADR) scheme into the sector, which now covers more than 70% of passengers.<\/p> <\/p> The provision of ADR services for consumer disputes stemming from contracts for aviation services is designed to benefit consumers and lead to quick, fair, low cost (if not free) and binding solutions to their problems. ADR means passengers can settle disputes without asking a court to decide on the issue.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3991", "label" : {"_value" : "Biography information for Jesse Norman"}
}
, "answeringMemberConstituency" : {"_value" : "Hereford and South Herefordshire"}
, "answeringMemberPrinted" : {"_value" : "Jesse Norman"}
, "dateOfAnswer" : {"_value" : "2017-09-19", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2017-09-19T15:39:22.75Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2017-09-11", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Aviation: Compensation"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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