The average full-time equivalents (FTE) in HMRC currently working on customer compliance activity in 2023/24 is approximately 17,300.<\/p>
<\/p>
Within Customer Compliance Group staff are deployed across a wide range of compliance risks. Internally, these are usually grouped by customer segment, tax head or specific tax risk being worked.<\/p>
<\/p>
HMRC publishes information on the amounts spent on compliance by customer segment in our annual report and accounts at Tax by different customer groups \u2013 2022 to 2023 - GOV.UK (www.gov.uk)<\/a>. The information for 2023/24 will be available in 2024. HMRC does not release detailed breakdowns of this information for operational reasons.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4407", "label" : {"_value" : "Biography information for Nigel Huddleston"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Worcestershire"}
, "answeringMemberPrinted" : {"_value" : "Nigel Huddleston"}
, "dateOfAnswer" : {"_value" : "2023-11-21", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2023-11-21T11:36:21.173Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "Treasury"}
, "date" : {"_value" : "2023-11-14", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Revenue And Customs: Staff"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Chancellor of the Exchequer, how many staff work on customer compliance in (a) total and (b) each team in HMRC.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4591", "label" : {"_value" : "Biography information for Sarah Olney"}
}
, "tablingMemberConstituency" : {"_value" : "Richmond Park"}
, "tablingMemberPrinted" : [{"_value" : "Sarah Olney"}
], "uin" : "1954"}
, {"_about" : "http://data.parliament.uk/resources/1670009", "AnsweringBody" : [{"_value" : "Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1670009/answer", "answerText" : {"_value" : " HMRC does not track the value directly spent on tax compliance cases.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4407", "label" : {"_value" : "Biography information for Nigel Huddleston"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Worcestershire"}
, "answeringMemberPrinted" : {"_value" : "Nigel Huddleston"}
, "dateOfAnswer" : {"_value" : "2023-11-21", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2023-11-21T11:33:14.34Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "Treasury"}
, "date" : {"_value" : "2023-11-14", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Tax Evasion"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Chancellor of the Exchequer, what was the cost to the public purse of tax compliance cases in each of the last five financial years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4591", "label" : {"_value" : "Biography information for Sarah Olney"}
}
, "tablingMemberConstituency" : {"_value" : "Richmond Park"}
, "tablingMemberPrinted" : [{"_value" : "Sarah Olney"}
], "uin" : "1955"}
, {"_about" : "http://data.parliament.uk/resources/1670010", "AnsweringBody" : [{"_value" : "Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1670010/answer", "answerText" : {"_value" : " At Budget 2021, the government announced an investment of over £100 million in the Taxpayer Protection Taskforce to combat error and fraud in the COVID-19 financial support schemes administered by HMRC. This investment enabled HMRC to deploy compliance staff to the Taxpayer Protection Taskforce for the lifetime of the taskforce, and to backfill for those staff to prevent an opportunity cost to the collection of tax revenues. Our compliance activity on the COVID-19 support schemes up to end September 2023 has protected over £1.6 billion worth of grants. This is made up of £430 million prevented from being paid out and over £1.2 billion recovered from overpayments. The Office for National Statistics are responsible for collecting and publishing official statistics including inflation. Where data for these items are collected they can be found online here: https://www.ons.gov.uk/economy/inflationandpriceindices/datasets/consumerpriceinflation<\/a> or alternatively in ONS\u2019s shopping price comparison tool, which can be found online here: https://www.ons.gov.uk/economy/inflationandpriceindices/articles/shoppingpricescomparisontool/2023-05-03<\/a>.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4639", "label" : {"_value" : "Biography information for Bim Afolami"}
}
, "answeringMemberConstituency" : {"_value" : "Hitchin and Harpenden"}
, "answeringMemberPrinted" : {"_value" : "Bim Afolami"}
, "dateOfAnswer" : {"_value" : "2023-11-21", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2023-11-21T10:49:56.277Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "Treasury"}
, "date" : {"_value" : "2023-11-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Prices: Christmas"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Chancellor of the Exchequer, if he will make an estimate of the impact of inflation on the average price of a (a) turkey, (b) Christmas pudding, (c) bottle of brandy and (d) Christmas cracker in each of the last three years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4591", "label" : {"_value" : "Biography information for Sarah Olney"}
}
, "tablingMemberConstituency" : {"_value" : "Richmond Park"}
, "tablingMemberPrinted" : [{"_value" : "Sarah Olney"}
], "uin" : "1769"}
, {"_about" : "http://data.parliament.uk/resources/1669586", "AnsweringBody" : [{"_value" : "Department for Levelling Up, Housing and Communities"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1669586/answer", "answerText" : {"_value" : " This department has over 3,500 staff and almost all have access to devices to enable them to work effectively.<\/p>
<\/em>
As planned, HMRC began to transition the activity and the staff working on the taskforce into business-as-usual tax compliance activity from March 2023.<\/p>
We remain committed to tackling error and fraud in the COVID-19 support schemes where this is the most cost-effective use of resources.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4407", "label" : {"_value" : "Biography information for Nigel Huddleston"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Worcestershire"}
, "answeringMemberPrinted" : {"_value" : "Nigel Huddleston"}
, "dateOfAnswer" : {"_value" : "2023-11-21", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2023-11-21T14:17:26.027Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "Treasury"}
, "date" : {"_value" : "2023-11-14", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Unpaid Taxes"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Chancellor of the Exchequer, whether he has made an assessment of the potential impact of the closure of the Taxpayer Protection Taskforce on trends in the level of uncollected tax.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4591", "label" : {"_value" : "Biography information for Sarah Olney"}
}
, "tablingMemberConstituency" : {"_value" : "Richmond Park"}
, "tablingMemberPrinted" : [{"_value" : "Sarah Olney"}
], "uin" : "1956"}
, {"_about" : "http://data.parliament.uk/resources/1669460", "AnsweringBody" : [{"_value" : "Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1669460/answer", "answerText" : {"_value" : "