Telephony is our customers\u2019 primary channel to contact us. We continually assess the number of calls we are receiving and the associated waiting times, deploying resources accordingly to support service levels wherever this is possible.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"} } , "answeringMemberConstituency" : {"_value" : "Mid Sussex"} , "answeringMemberPrinted" : {"_value" : "Mims Davies"} , "dateOfAnswer" : {"_value" : "2024-04-25", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-04-25T13:56:13.657Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2024-04-18", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Carer's Allowance: Telephone Services"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what estimate he has made of the (a) average and (b) maximum amount of waiting time when contacting the Carer's Allowance Unit by telephone.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4400", "label" : {"_value" : "Biography information for Margaret Greenwood"} } , "tablingMemberConstituency" : {"_value" : "Wirral West"} , "tablingMemberPrinted" : [{"_value" : "Margaret Greenwood"} ], "uin" : "22579"} , {"_about" : "http://data.parliament.uk/resources/1700323", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1700323/answer", "answerText" : {"_value" : "
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer\u2019s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.<\/p>
<\/p>
Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.<\/p>
<\/p>
Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer\u2019s Allowance expenditure.<\/p>
<\/p>
The information requested has been provided in the table below.<\/p>
<\/p>
Carer\u2019s Allowance Debt Value Grouping<\/strong><\/p><\/td> 2021/22<\/strong><\/p><\/td> 2022/23<\/strong><\/p><\/td> 2023/24<\/strong><\/p><\/td><\/tr> £0.01 - £500.00<\/p><\/td> 26.4k<\/p><\/td> 20.3k<\/p><\/td> 28.0k<\/p><\/td><\/tr> £500.01 - £1000.00<\/p><\/td> 12.2k<\/p><\/td> 11.4k<\/p><\/td> 11.9k<\/p><\/td><\/tr> £1000.01 - £5000.00<\/p><\/td> 18.4k<\/p><\/td> 16.4k<\/p><\/td> 18.6k<\/p><\/td><\/tr> £5000.01 - £20,000.00<\/p><\/td> 2.9k<\/p><\/td> 1.3k<\/p><\/td> 1.3k<\/p><\/td><\/tr> Over £20,000.00<\/p><\/td> 0.1k<\/p><\/td> 0.1k<\/p><\/td> 0.0k<\/p><\/td><\/tr> Total<\/strong><\/p><\/td> 60.1k<\/strong><\/p><\/td> 49.5k<\/strong><\/p><\/td> 59.9k<\/strong><\/p><\/td><\/tr><\/tbody><\/table> <\/strong><\/p> The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.<\/p> <\/strong><\/p> <\/strong><\/p> <\/strong><\/p> <\/strong><\/p> <\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3926", "label" : {"_value" : "Biography information for Paul Maynard"}
}
, "answeringMemberConstituency" : {"_value" : "Blackpool North and Cleveleys"}
, "answeringMemberPrinted" : {"_value" : "Paul Maynard"}
, "dateOfAnswer" : {"_value" : "2024-04-19", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-19T11:33:45.067Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2024-04-12", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Carer's Allowance: Overpayments"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many overpayments of carer\u2019s allowance of (a) £0.01 - £500, (b) £500.01 - £1,000, (c) £1,000.01 - £5,000, (d) £5,000.01 - £20,000 and (e) more than £20,000 were made in the (i) 2021-22, (ii) 2022-23 and (iii) 2023-24 financial years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4400", "label" : {"_value" : "Biography information for Margaret Greenwood"}
}
, "tablingMemberConstituency" : {"_value" : "Wirral West"}
, "tablingMemberPrinted" : [{"_value" : "Margaret Greenwood"}
], "uin" : "21072"}
, {"_about" : "http://data.parliament.uk/resources/1700324", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1700324/answer", "answerText" : {"_value" : " Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer\u2019s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.<\/p> <\/p> Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.<\/p> <\/p> Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer\u2019s Allowance expenditure.<\/p> <\/p> <\/p> The information requested has been provided in the table below.<\/p> Carer\u2019s Allowance Debt Value Grouping<\/strong><\/p><\/td> Volume of Carer\u2019s Allowance Debts<\/strong><\/p><\/td><\/tr> £0.01 - £500.00<\/p><\/td> 61.9k<\/p><\/td><\/tr> £500.01 - £1000.00<\/p><\/td> 29.7k<\/p><\/td><\/tr> £1000.01 - £5000.00<\/p><\/td> 53.2k<\/p><\/td><\/tr> £5000.01 - £20,000.00<\/p><\/td> 11.3k<\/p><\/td><\/tr> Over £20,000.00<\/p><\/td> 0.3k<\/p><\/td><\/tr> Total<\/strong><\/p><\/td> 156.3k<\/strong><\/p><\/td><\/tr><\/tbody><\/table> <\/strong><\/p> The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.<\/p> <\/p> Data is taken as a snapshot as at 03/04/2024, the closest date we can obtain to 06/04/2024.<\/p><\/td><\/tr><\/tbody><\/table> <\/strong><\/p> <\/strong><\/p> <\/strong><\/p> <\/strong><\/p> <\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3926", "label" : {"_value" : "Biography information for Paul Maynard"}
}
, "answeringMemberConstituency" : {"_value" : "Blackpool North and Cleveleys"}
, "answeringMemberPrinted" : {"_value" : "Paul Maynard"}
, "dateOfAnswer" : {"_value" : "2024-04-19", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-19T11:37:23.897Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2024-04-12", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Carer's Allowance: Overpayments"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many debts of overpayments of Carer's Allowance his Department was seeking to recover in value brackets (a) £0.01 - £500, (b) £500.01 - £1,000, (c) £1,000.01 - £5,000, (d) £5,000.01 - £20,000 and (e) over £20,000 as of 6 April 2024.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4400", "label" : {"_value" : "Biography information for Margaret Greenwood"}
}
, "tablingMemberConstituency" : {"_value" : "Wirral West"}
, "tablingMemberPrinted" : [{"_value" : "Margaret Greenwood"}
], "uin" : "21073"}
, {"_about" : "http://data.parliament.uk/resources/1700325", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1700325/answer", "answerText" : {"_value" : " Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer\u2019s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.<\/p> <\/p> Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.<\/p> <\/p> Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer\u2019s Allowance expenditure.<\/p> <\/p> <\/p> The information requested has been provided in the table below.<\/p> <\/p> Financial Year<\/strong><\/p><\/td> 2021/22<\/strong><\/p><\/td> 2022/23<\/strong><\/p><\/td> 2023/24<\/strong><\/p><\/td><\/tr> Volume of Carer\u2019s Allowance (CA) Debts<\/strong><\/p><\/td> 36.1k<\/p><\/td> 30.7k<\/p><\/td> 34.5k<\/p><\/td><\/tr><\/tbody><\/table> <\/strong><\/p> The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.<\/p> <\/strong><\/p> <\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3926", "label" : {"_value" : "Biography information for Paul Maynard"}
}
, "answeringMemberConstituency" : {"_value" : "Blackpool North and Cleveleys"}
, "answeringMemberPrinted" : {"_value" : "Paul Maynard"}
, "dateOfAnswer" : {"_value" : "2024-04-19", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-19T11:40:39.24Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2024-04-12", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Carer's Allowance: Overpayments"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how many overpayments of Carer\u2019s Allowance there have been in relation to the earnings conditions in each of the last three years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4400", "label" : {"_value" : "Biography information for Margaret Greenwood"}
}
, "tablingMemberConstituency" : {"_value" : "Wirral West"}
, "tablingMemberPrinted" : [{"_value" : "Margaret Greenwood"}
], "uin" : "21074"}
, {"_about" : "http://data.parliament.uk/resources/1699039", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1699039/answer", "answerText" : {"_value" : " This information is not held by the Department.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"}
}
, "answeringMemberConstituency" : {"_value" : "Hexham"}
, "answeringMemberPrinted" : {"_value" : "Guy Opperman"}
, "dateOfAnswer" : {"_value" : "2024-04-18", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-18T09:49:46.907Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2024-03-26", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Schools: Pedestrian Crossings"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Transport, whether his Department holds information on the number and proportion of school crossing guards who wear body cameras while on duty.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4400", "label" : {"_value" : "Biography information for Margaret Greenwood"}
}
, "tablingMemberConstituency" : {"_value" : "Wirral West"}
, "tablingMemberPrinted" : [{"_value" : "Margaret Greenwood"}
], "uin" : "20665"}
, {"_about" : "http://data.parliament.uk/resources/1699040", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1699040/answer", "answerText" : {"_value" : " This information is not held by the Department.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"}
}
, "answeringMemberConstituency" : {"_value" : "Hexham"}
, "answeringMemberPrinted" : {"_value" : "Guy Opperman"}
, "dateOfAnswer" : {"_value" : "2024-04-18", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-18T09:32:14.443Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2024-03-26", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Schools: Pedestrian Crossings"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Transport, how many school crossing guards have been involved in road traffic accidents while on duty in each of the last five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4400", "label" : {"_value" : "Biography information for Margaret Greenwood"}
}
, "tablingMemberConstituency" : {"_value" : "Wirral West"}
, "tablingMemberPrinted" : [{"_value" : "Margaret Greenwood"}
], "uin" : "20666"}
, {"_about" : "http://data.parliament.uk/resources/1699041", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1699041/answer", "answerText" : {"_value" : " Regulations which widened potential Pneumoconiosis etc. (Workers\u2019 Compensation) Act 1979 scheme entitlement to include sufferers of unilateral diffuse pleural thickening and asbestos-related primary carcinoma of the lung (without asbestosis) came into force on 23 February 2024. Once the Department identified that these customers were not previously entitled to an award under the Pneumoconiosis etc. (Workers\u2019 Compensation) Act 1979 scheme, the Department\u2019s priority was to amend the relevant legislation as quickly as possible.<\/p> <\/p> An initial letter was sent on 09 January 2024 notifying asbestos support groups of the situation, and the Department\u2019s intention to amend the legislation, and a follow-up letter was sent to asbestos support groups on 26 February 2024, confirming that the new regulations had now come into force.<\/p> <\/p> Eligible customers should receive award notifications as usual when their claim is processed.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2024-04-18", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-04-18T10:32:24.9Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2024-03-26", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Pneumoconiosis: Compensation"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what information his Department provided between 1 September 2023 and 23 February 2024 to people who wished to apply for a lump sum payment under the Pneumoconiosis etc. (Workers\u2019 Compensation) Act 1979 who had (a) been awarded Industrial Injuries Disablement Benefit as they had unilateral but not bilateral Pleural Thickening, PD9 and (b) been awarded Industrial Injuries Disablement Benefit for asbestos-related lung cancer based on their employment history but had not been diagnosed with asbestosis, PD8A.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4400", "label" : {"_value" : "Biography information for Margaret Greenwood"}
}
, "tablingMemberConstituency" : {"_value" : "Wirral West"}
, "tablingMemberPrinted" : [{"_value" : "Margaret Greenwood"}
], "uin" : "20667"}
, {"_about" : "http://data.parliament.uk/resources/1695808", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1695808/answer", "answerText" : {"_value" : " The Department does collect information on Access to Work recipient's primary medical condition, however, we do not hold information to the level required to identify people with musculoskeletal conditions. Therefore, we cannot assess the effectiveness of Access to Work scheme for people with a musculoskeletal condition.<\/p> <\/p> Information on Access to Work volumes and expenditure by primary medical condition are published annually in the official statistics:\u202fAccess to Work statistics: April 2007 to March 2023 - GOV.UK (www.gov.uk)<\/a><\/p> <\/strong><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2024-03-20", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-03-20T12:45:49.83Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2024-03-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Access to Work Scheme: Musculoskeletal Disorders"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, if he will make an assessment of the effectiveness of the Access to Work scheme for people with a musculoskeletal condition.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4400", "label" : {"_value" : "Biography information for Margaret Greenwood"}
}
, "tablingMemberConstituency" : {"_value" : "Wirral West"}
, "tablingMemberPrinted" : [{"_value" : "Margaret Greenwood"}
], "uin" : "18476"}
, {"_about" : "http://data.parliament.uk/resources/1689289", "AnsweringBody" : [{"_value" : "Department of Health and Social Care"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1689289/answer", "answerText" : {"_value" : " In June 2018, there was an update to the National Institute for Health and Care Excellence\u2019s (NICE) guidance, which states that ear wax syringing is no longer recommended due to safety concerns. Instead, self-care methods including olive-oil drops and, if required, ear irrigation or micro-suctioning, are recommended.<\/p> The Government has no plans to include ear wax removal services in the national Standard General Medical Services Contract. Irrigation and micro-suctioning require a higher level of expertise and specialist equipment than syringing, which most general practices (GPs) do not have. This means that patients who were previously treated with syringing by their GPs may now require a referral to other National Health Service providers, to access irrigation or micro-suctioning services.<\/p> Local commissioners, including integrated care boards, are responsible for arranging services which will meet the recommendations on ear wax removal, as set out in the NICE guidance. This may involve commissioning GPs who agree to develop the required expertise to deliver these treatments or other providers, to whom GPs may refer patients, to provide ear wax removal services.<\/p> NHS England issued a communication to all commissioners in June 2022 which asked them to ensure that GPs, with whom they have agreed will not deliver ear irrigation or have not been commissioned to provide micro-suction services, are able to refer patients to appropriate local NHS services for ear wax removal, where symptoms persist following self-care methods. This includes arranging services in line with guidance on ear wax removal services, published by NICE. This guidance is available at the following link:<\/p> |