www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure<\/a><\/p> <\/p>
<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"}
}
, "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"}
, "answeringMemberPrinted" : {"_value" : "James Brokenshire"}
, "dateOfAnswer" : {"_value" : "2014-10-27", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2014-10-27T12:27:13.4040761Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2014-10-22", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Asylum"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, what steps she is taking to make it possible for asylum seekers to make a complaint without it costing them money to call from their mobile phones.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4045", "label" : {"_value" : "Biography information for Ian Swales"}
}
, "tablingMemberConstituency" : {"_value" : "Redcar"}
, "tablingMemberPrinted" : [{"_value" : "Ian Swales"}
], "uin" : "211425"}
, {"_about" : "http://data.parliament.uk/resources/100449", "AnsweringBody" : [{"_value" : "Home Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/100449/answer", "answerText" : {"_value" : "
The COMPASS contract lays down requirements for accommodation standards and for the receipt of enquiries and complaints from service users. The providers are contractually required to provide safe, habitable, fit for purpose and correctly equipped accommodation to comply with relevant mandatory and statutory requirements in relation to housing, including the Housing Act 2004 and the Decent Home standards.
G4S provide a 24-hour helpline which provides support, advice and opportunity to raise complaints for service users. In addition, G4S and the Home Office conduct regular accommodation inspections across G4S\u2019 property portfolio which presents the opportunity to ensure appropriate accommodation standards are being met and that service users are getting the right level of service.<\/p>
<\/p>
<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1530", "label" : {"_value" : "Biography information for James Brokenshire"}
}
, "answeringMemberConstituency" : {"_value" : "Old Bexley and Sidcup"}
, "answeringMemberPrinted" : {"_value" : "James Brokenshire"}
, "dateOfAnswer" : {"_value" : "2014-10-27", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2014-10-27T12:25:24.8691924Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "1"}
, "answeringDeptShortName" : {"_value" : "Home Office"}
, "answeringDeptSortName" : {"_value" : "Home Office"}
, "date" : {"_value" : "2014-10-22", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Compass Contracts"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for the Home Department, what steps she has taken to ensure complaints submitted by asylum seekers to G4S sub-contractors have been passed on to G4S by those sub-contractors.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4045", "label" : {"_value" : "Biography information for Ian Swales"}
}
, "tablingMemberConstituency" : {"_value" : "Redcar"}
, "tablingMemberPrinted" : [{"_value" : "Ian Swales"}
], "uin" : "211426"}
, {"_about" : "http://data.parliament.uk/resources/100548", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/100548/answer", "answerText" : {"_value" : "
DWP can provide a total figure for UK benefit bank transfers for 2013/14 (including pensions) by BACS, broken down by benefit as follows:<\/p>
<\/strong><\/p>Benefit<\/strong><\/p> <\/strong><\/p><\/td>Volume<\/strong><\/p><\/td>Banking Costs<\/strong><\/p><\/td><\/tr>ATTENDANCE ALLOWANCE (AA) (inc Overseas)<\/p><\/td> | 14,914,870<\/p><\/td> | £65,625.43<\/p><\/td><\/tr> | DISABILITY LIVING ALLOWANCE (DLA) (inc Overseas)<\/p><\/td> | 47,522,463<\/p><\/td> | £209,098.84<\/p><\/td><\/tr> | EUROPEAN SOCIAL FUND (ESF)<\/p><\/td> | 288<\/p><\/td> | £1.27<\/p><\/td><\/tr> | CARERS ALLOWANCE (CA) (inc Overseas)<\/p><\/td> | 27,066,880<\/p><\/td> | £119,094.27<\/p><\/td><\/tr> | INCAPACITY BENEFIT (INCAP)<\/p><\/td> | 10,093,974<\/p><\/td> | £44,413.49<\/p><\/td><\/tr> | INCOME SUPPORT (IS)<\/p><\/td> | 146,845,498<\/p><\/td> | £646,120.19<\/p><\/td><\/tr> | INDUSTRIAL INJURIES (IIDB)<\/p><\/td> | 11,975,719<\/p><\/td> | £52,693.16<\/p><\/td><\/tr> | OVERSEAS DIVISION (ODIIDB)<\/p><\/td> | 73,828<\/p><\/td> | £324.84<\/p><\/td><\/tr> | JSA<\/p><\/td> | 30,546,139<\/p><\/td> | £134,403.01<\/p><\/td><\/tr> | MORTGAGE DIRECT (JSA MD)<\/p><\/td> | 239,080<\/p><\/td> | £1,051.95<\/p><\/td><\/tr> | LPS<\/p><\/td> | 71,171<\/p><\/td> | £313.15<\/p><\/td><\/tr> | LPS MID<\/p><\/td> | 1,900<\/p><\/td> | £8.36<\/p><\/td><\/tr> | MORTGAGE DIRECT (MI)<\/p><\/td> | 1,299,364<\/p><\/td> | £5,717.20<\/p><\/td><\/tr> | RETIREMENT PENSIONS<\/p><\/td> | 339,855,838<\/p><\/td> | £1,495,365.69<\/p><\/td><\/tr> | THIRD PARTY PAYMENTS (TPP)<\/p><\/td> | 44,715<\/p><\/td> | £196.75<\/p><\/td><\/tr> | WINTER FUEL NEW RULE (WFNR)<\/p><\/td> | 953,886<\/p><\/td> | £4,197.10<\/p><\/td><\/tr> | SOCIAL FUND (SF)<\/p><\/td> | 1,157,008<\/p><\/td> | £5,090.84<\/p><\/td><\/tr> | DWP ESA MID<\/p><\/td> | 617,369<\/p><\/td> | £2,716.42<\/p><\/td><\/tr> | DWP ESA<\/p><\/td> | 44,349,674<\/p><\/td> | £195,138.57<\/p><\/td><\/tr> | DWP CPS LOCAL PAYMENTS<\/p><\/td> | 1,930,311<\/p><\/td> | £8,493.37<\/p><\/td><\/tr> | PIP<\/p><\/td> | 282,631<\/p><\/td> | £1,243.58<\/p><\/td><\/tr> | Universal Credit<\/p><\/td> | 13,556<\/p><\/td> | £59.65<\/p><\/td><\/tr> | Benefits Total<\/p><\/td> | 679,559,975<\/p><\/td> | £2,990,063.89<\/p><\/td><\/tr> | Excluding CSA/SPVA/CMS<\/p><\/td> | 686,118,046<\/p><\/td> | £3,018,919.40<\/p><\/td><\/tr> | TOTAL BACS<\/strong><\/p> <\/strong><\/p><\/td>699,386,621<\/strong><\/p><\/td>£3,077,301.13<\/strong><\/p><\/td><\/tr><\/tbody><\/table> <\/strong><\/p>The Department does not have the breakdown for Faster Payments by benefit type, however the total volume figure of payments is 3,261,640 and a transaction value of £526,273.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/220", "label" : {"_value" : "Biography information for Steve Webb"}
}
, "answeringMemberConstituency" : {"_value" : "Thornbury and Yate"}
, "answeringMemberPrinted" : {"_value" : "Steve Webb"}
, "dateOfAnswer" : {"_value" : "2014-10-29", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2014-10-29T14:27:34.093237Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2014-10-22", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Social Security Benefits: Payments"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, how much his Department spent on bank transfer transactions for each type of benefit and pension payment in the last financial year; and what the total cost was of those transfers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4045", "label" : {"_value" : "Biography information for Ian Swales"}
}
, "tablingMemberConstituency" : {"_value" : "Redcar"}
, "tablingMemberPrinted" : [{"_value" : "Ian Swales"}
], "uin" : "211429"}
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}
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