The Service uses gross income information provided by HMRC in the first instance. This approach is consistent for all clients regardless of their employment type and ensures the calculation process is fair, simple and efficient.<\/p>
The scheme is designed so that liabilities remain consistent over the year, with limited changes. The calculation is reviewed annually, and generally only changes during the year if a parent\u2019s income increases or decreases by at least 25 per cent.<\/p>
Where the paying parent has fluctuations in gross weekly income the Service will calculate a liability based on the weekly average of the amounts paid over a period preceding the effective date of the relevant calculation.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-04-29", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-04-29T08:26:54.847Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-04-26", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Child Maintenance Service: Payments"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what plans the Child Maintenance Service has to change payment plans to reflect fluctuations to gross weekly income; and if she will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"} } , "tablingMemberConstituency" : {"_value" : "Barnsley Central"} , "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"} ], "uin" : "187232"} , {"_about" : "http://data.parliament.uk/resources/1303898", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1303898/answer", "answerText" : {"_value" : "
The Department has been encouraging Post Office card account customers to transfer to a standard account since 2016. Paying claimants into a standard account is the most efficient and safest payment method for the customer, and the Department.<\/p>
<\/p>
Standard accounts have many advantages for the individual, for example, the ability to use direct debits and to pay for goods and services using a debit card. A standard account allows customers to access cash payments via a wide range of outlets and settings. The Post Office delivers personal banking services for a wide range of banks, building societies and other financial institutions, including cash withdrawal with a debit card.<\/p>
<\/p>
The Department has continuously gathered insight from customers who contact us to discuss the closure of their Post Office card account to better understand their needs. This insight identified that some customers are unable to open or use an alternative account and for these customers we will pay through an alternative payment exception service to ensure that nobody will be left without access to their benefits or pension.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-03-23", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-03-23T13:47:32.093Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-03-18", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Post Office Card Account"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential effect on claimants of no longer being able to receive benefits through their Post Office card accounts.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"} } , "tablingMemberConstituency" : {"_value" : "Barnsley Central"} , "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"} ], "uin" : "171607"} , {"_about" : "http://data.parliament.uk/resources/1303899", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1303899/answer", "answerText" : {"_value" : "
The Department is committed to supporting claimants to access their benefit and pension payments as we transform our payment exception services. Nobody will be left without a means to access to their benefits or pension.<\/p>
<\/p>
The Department has put in place a dedicated team, the Financial Inclusion Customer Contact Centre, to support all Post Office Card Account customers. The Team can help customers update their payment details to a standard account; answer questions about the payment change and; signpost customers to impartial financial advice available through the Money and Pensions Service where they need help to identify a suitable alternative account.<\/p>
<\/p>
We are working closely with Post Office Limited on the support that their teams can provide to Post Office card account customers. For example, we have recently launched leaflets in some Post Offices to support Post Office card account customers, together with details of how they can update their payment details to a standard account.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-03-23", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-03-23T13:50:35.997Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-03-18", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Post Office Card Account"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what support her Department will provide to vulnerable claimants to manage the transition away from benefits being paid into Post Office card accounts.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"} } , "tablingMemberConstituency" : {"_value" : "Barnsley Central"} , "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"} ], "uin" : "171608"} , {"_about" : "http://data.parliament.uk/resources/1303900", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1303900/answer", "answerText" : {"_value" : "
The Department holds weekly meetings with Post Office Limited to discuss the payment of benefits and pensions into Post Office card accounts.<\/p>
"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-03-23", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-03-23T13:52:50.113Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-03-18", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Post Office Card Account"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what recent discussions she has had with Post Office Limited on the payment of benefits to Post Office card accounts.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"} } , "tablingMemberConstituency" : {"_value" : "Barnsley Central"} , "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"} ], "uin" : "171609"} , {"_about" : "http://data.parliament.uk/resources/1303901", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1303901/answer", "answerText" : {"_value" : "An alternative Payment Exception Service will remain in place to ensure claimants and pension recipients who are not able to access a standard account can continue to receive their benefit and pension payments.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"} } , "answeringMemberConstituency" : {"_value" : "Hexham"} , "answeringMemberPrinted" : {"_value" : "Guy Opperman"} , "dateOfAnswer" : {"_value" : "2021-03-23", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-03-23T13:54:46.597Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-03-18", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Post Office Card Account"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what plans her Department has in place to support claimants who currently receive payments to Post Office card accounts and who will be unable to provide new banks details by November 2021.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"} } , "tablingMemberConstituency" : {"_value" : "Barnsley Central"} , "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"} ], "uin" : "171610"} , {"_about" : "http://data.parliament.uk/resources/1301260", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1301260/answer", "answerText" : {"_value" : "
The Department is committed to delivering an improved benefit system for all claimants that are nearing the end of their lives and is working across Government to bring forward proposals following the evaluation. I remain committed to implementing the key areas identified in the evaluation; a consensus to change the six-month rule; improving \u200bconsistency with other services used by people nearing the end of their lives; and raising awareness of the support that is available.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4105", "label" : {"_value" : "Biography information for Justin Tomlinson"} } , "answeringMemberConstituency" : {"_value" : "North Swindon"} , "answeringMemberPrinted" : {"_value" : "Justin Tomlinson"} , "dateOfAnswer" : {"_value" : "2021-03-15", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-03-15T14:20:56.033Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2021-03-10", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Social Security Benefits: Motor Neurone Disease"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, what plans he has to remove the reasonable expectation of death within six months provision under the Special Rules for Terminal Illness for benefit claimants who are terminally ill with motor neurone disease.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"} } , "tablingMemberConstituency" : {"_value" : "Barnsley Central"} , "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"} ], "uin" : "166429"} , {"_about" : "http://data.parliament.uk/resources/1285523", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1285523/answer", "answerText" : {"_value" : "
The Department for Work and Pensions\u2019 Kickstart Scheme is open to employers of all sizes.<\/p>
<\/strong><\/p> Sole traders can apply to Kickstart through an organisation offering the \u2018Gateway Plus\u2019 model, which enables young people to be placed on the Gateway\u2019s PAYE system for the duration of their placement; there are a number of organisations that will offer this model.<\/p> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4513", "label" : {"_value" : "Biography information for Mims Davies"}
}
, "answeringMemberConstituency" : {"_value" : "Mid Sussex"}
, "answeringMemberPrinted" : {"_value" : "Mims Davies"}
, "dateOfAnswer" : {"_value" : "2021-02-22", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2021-02-22T17:32:38.197Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2021-02-10", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Kickstart Scheme"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what plans her Department has to extend eligibility for the Kickstart Scheme to include sole traders.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"}
}
, "tablingMemberConstituency" : {"_value" : "Barnsley Central"}
, "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"}
], "uin" : "152532"}
, {"_about" : "http://data.parliament.uk/resources/1284846", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1284846/answer", "answerText" : {"_value" : " The Department does not measure timings as described in the question and to determine this request, we would need to examine each individual case, which the Department considers to be cost prohibitive to provide.<\/p> <\/p> The Department has a 15 working day target for MP to Director General Correspondence and a 20 working day target for Private Office correspondence. These timescales are in line with Cabinet Office directives.<\/p> <\/p> As part of our response to the COVID-19 pandemic, the Department had to make changes to its complaints and MP correspondence model to allow staff to be deployed to support processing benefit claims and payments. From 9 July 2020, the Department now triage complaints and MP Correspondence giving priority to vulnerable claimants who may be at risk, and those with benefit payment issues.<\/p> <\/p> We continue to look into all complaints and MP correspondence as quickly as we can and, as part of the triage process used to determine priority, we write or call those customers and MPs where there may be a delay in answering their complaint or enquiry.<\/p> <\/p> We are reviewing the effectiveness of the approach we have taken throughout the pandemic as part of an ongoing review into complaints and MP correspondence handling.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4142", "label" : {"_value" : "Biography information for Guy Opperman"}
}
, "answeringMemberConstituency" : {"_value" : "Hexham"}
, "answeringMemberPrinted" : {"_value" : "Guy Opperman"}
, "dateOfAnswer" : {"_value" : "2021-02-11", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2021-02-11T15:29:51.733Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2021-02-08", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Child Maintenance Service: Correspondence"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the average response time to hon Members' offices regarding Child Maintenance Support enquiries; and if she will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"}
}
, "tablingMemberConstituency" : {"_value" : "Barnsley Central"}
, "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"}
], "uin" : "150809"}
, {"_about" : "http://data.parliament.uk/resources/1279340", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1279340/answer", "answerText" : {"_value" : " The £20 per week uplift to Universal Credit and Working Tax Credit was announced by the Chancellor as a temporary measure in March 2020 to support those facing the most financial disruption as a result of the public health emergency. This measure remains in place until March 2021. As the Government has done throughout this crisis, it will continue to assess how best to support low-income families, which is why we will look at the economic and health context before making any decisions.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4423", "label" : {"_value" : "Biography information for Will Quince"}
}
, "answeringMemberConstituency" : {"_value" : "Colchester"}
, "answeringMemberPrinted" : {"_value" : "Will Quince"}
, "dateOfAnswer" : {"_value" : "2021-01-26", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "141455"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2021-01-26T13:12:40.41Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2021-01-21", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit and Working Tax Credit"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, when her Department plans to announce its decision on whether the £20 uplift to universal credit and working tax credits will be extended beyond April 2021.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"}
}
, "tablingMemberConstituency" : {"_value" : "Barnsley Central"}
, "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"}
], "uin" : "141454"}
, {"_about" : "http://data.parliament.uk/resources/1279346", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1279346/answer", "answerText" : {"_value" : " The £20 per week uplift to Universal Credit and Working Tax Credit was announced by the Chancellor as a temporary measure in March 2020 to support those facing the most financial disruption as a result of the public health emergency. This measure remains in place until March 2021. As the Government has done throughout this crisis, it will continue to assess how best to support low-income families, which is why we will look at the economic and health context before making any decisions.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4423", "label" : {"_value" : "Biography information for Will Quince"}
}
, "answeringMemberConstituency" : {"_value" : "Colchester"}
, "answeringMemberPrinted" : {"_value" : "Will Quince"}
, "dateOfAnswer" : {"_value" : "2021-01-26", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "141454"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2021-01-26T13:12:40.457Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2021-01-21", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Universal Credit and Working Tax Credit: Coronavirus"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential effect of ending the £20 uplift to universal credit and working tax credits on (a) universal credit claimants and (b) the economy.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4243", "label" : {"_value" : "Biography information for Dan Jarvis"}
}
, "tablingMemberConstituency" : {"_value" : "Barnsley Central"}
, "tablingMemberPrinted" : [{"_value" : "Dan Jarvis"}
], "uin" : "141455"}
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