{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "https://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Work+and+Pensions&max-ddpModified=2015-02-07T23%3A26%3A07.937Z&max-answer.dateOfAnswer=2014-10-27", "definition" : "https://eldaddp.azurewebsites.net/meta/answeredquestions.text?answeringDeptShortName=Work+and+Pensions&max-ddpModified=2015-02-07T23%3A26%3A07.937Z&max-answer.dateOfAnswer=2014-10-27", "extendedMetadataVersion" : "https://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Work+and+Pensions&max-ddpModified=2015-02-07T23%3A26%3A07.937Z&_metadata=all&max-answer.dateOfAnswer=2014-10-27", "first" : "https://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Work+and+Pensions&_page=0&max-ddpModified=2015-02-07T23%3A26%3A07.937Z&max-answer.dateOfAnswer=2014-10-27", "hasPart" : "https://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Work+and+Pensions&max-ddpModified=2015-02-07T23%3A26%3A07.937Z&max-answer.dateOfAnswer=2014-10-27", "isPartOf" : "https://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Work+and+Pensions&max-ddpModified=2015-02-07T23%3A26%3A07.937Z&max-answer.dateOfAnswer=2014-10-27", "items" : [{"_about" : "http://data.parliament.uk/resources/100009", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/100009/answer", "answerText" : {"_value" : "

All Jobcentre Plus District Managers have access to the Flexible Support Fund, that they can use to supplement mainstream services and to tailor support to the needs of individuals and the local area. A proportion of this fund will be spent by their Work Services Teams on discretionary awards to individual claimants, which could include helping with travel costs to attend job interviews.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-23", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-23T15:06:09.3638452Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-20", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Unemployed People: Travel"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what financial assistance is given to help young people on benefits with the travel costs associated with attending job interviews.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3691", "label" : {"_value" : "Biography information for Lord Roberts of Llandudno"} } , "tablingMemberPrinted" : [{"_value" : "Lord Roberts of Llandudno"} ], "uin" : "HL2224"} , {"_about" : "http://data.parliament.uk/resources/93675", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/93675/answer", "answerText" : {"_value" : "

The Scheme began taking applications in April 2014, and began making payments on 1 July 2014. As of 30 September 2014 the Scheme had received 173 applications. During the first year of operation we had forecasted around 900 applications to the Scheme.<\/p>

<\/p>

The DMPS is funded by a levy on the insurance industry. The levy is intended to cover the cost of the Scheme in any one year, and we are not expecting to generate any under spend. Any under spend would be returned to HM Treasury.<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-22", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-22T14:48:20.2037043Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-15", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Mesothelioma: Compensation"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government how many claims for compensation have so far been generated under the terms of the Mesothelioma Act 2014; how that number compares with predicted numbers of claims; what, if any, underspend against budget has resulted; and whether they intend to allocate any underspend for research into finding cures for mesothelioma.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/738", "label" : {"_value" : "Biography information for Lord Alton of Liverpool"} } , "tablingMemberPrinted" : [{"_value" : "Lord Alton of Liverpool"} ], "uin" : "HL2104"} , {"_about" : "http://data.parliament.uk/resources/93682", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/93682/answer", "answerText" : {"_value" : "

Northern Ireland is responsible for its own social security, pensions and child support systems. The Northern Ireland and Great Britain systems have traditionally operated in tandem in what is effectively a United Kingdom wide system.<\/p>

<\/p>

Should Northern Ireland decide not to mirror the welfare reform measures in Great Britain, it would be a matter for the Northern Ireland Executive to determine and fund the IT systems needed as a result of their decision.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-22", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "HL2112"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-22T14:50:54.9081272Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-15", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Social Security Benefits: Northern Ireland"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government for how long the information technology system used by the Department for Work and Pensions to calculate welfare benefits will be able to process claims from residents in Northern Ireland if different criteria continue to be used in Great Britain and Northern Ireland.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4216", "label" : {"_value" : "Biography information for Lord Empey"} } , "tablingMemberPrinted" : [{"_value" : "Lord Empey"} ], "uin" : "HL2111"} , {"_about" : "http://data.parliament.uk/resources/93683", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/93683/answer", "answerText" : {"_value" : "

Northern Ireland is responsible for its own social security, pensions and child support systems. The Northern Ireland and Great Britain systems have traditionally operated in tandem in what is effectively a United Kingdom wide system.<\/p>

<\/p>

Should Northern Ireland decide not to mirror the welfare reform measures in Great Britain, it would be a matter for the Northern Ireland Executive to determine and fund the IT systems needed as a result of their decision.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-22", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "HL2111"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-22T14:50:55.5825809Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-15", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Social Security Benefits: Northern Ireland"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what costs they estimate will be incurred by the Northern Ireland Executive were the Department for Work and Pensions information technology system to be unable to process claims from Northern Ireland residents.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4216", "label" : {"_value" : "Biography information for Lord Empey"} } , "tablingMemberPrinted" : [{"_value" : "Lord Empey"} ], "uin" : "HL2112"} , {"_about" : "http://data.parliament.uk/resources/93699", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/93699/answer", "answerText" : {"_value" : "

The Government does not record the nationality of the claimant receiving social security benefits including child benefit.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-20", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-20T14:29:56.2899762Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-15", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Social Security Benefits: EU Nationals"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government how many Romanians and Bulgarians have sought social security benefits that were inaccessible before 1 January 2014; and how many such nationals are currently in receipt of child benefit.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2479", "label" : {"_value" : "Biography information for Lord Laird"} } , "tablingMemberPrinted" : [{"_value" : "Lord Laird"} ], "uin" : "HL2128"} , {"_about" : "http://data.parliament.uk/resources/93700", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/93700/answer", "answerText" : {"_value" : "

The information requested for the number of foreign nationals registered for national insurance numbers is published and available at:<\/p>

<\/p>

<\/p>

<\/p>

https://stat-xplore.dwp.gov.uk<\/a><\/p>

<\/p>

<\/p>

<\/p>

Guidance on how to extract the information required can be found at:<\/p>

<\/p>

https://sw.stat-xplore.dwp.gov.uk/webapi/online-help/Stat-Xplore_User_Guide.htm<\/a><\/p>

<\/p>

The number National Insurance numbers registered to foreign nationals in the last 8 quarters and the total number registered in the two year period from July 2012 to June 2014 is shown in Table 1.<\/ins><\/p>

<\/p>

The top 20 nationalities for those registered with a National Insurance number in the same two year period is in Table 2.<\/ins><\/p>

<\/p>

Table 1:<\/strong> Number of NINo registrations to adult overseas nationals entering the UK, by quarter for the last two years.<\/ins><\/p>

<\/p>

Jul-12 to Sep-12<\/ins><\/p><\/td>

123,590<\/ins><\/p><\/td><\/tr>

Oct-12 to Dec-12<\/ins><\/p><\/td>

139,390<\/ins><\/p><\/td><\/tr>

Jan-13 to Mar-13<\/ins><\/p><\/td>

178,372<\/ins><\/p><\/td><\/tr>

Apr-13 to Jun-13<\/ins><\/p><\/td>

131,525<\/ins><\/p><\/td><\/tr>

Jul-13 to Sep-13<\/ins><\/p><\/td>

148,389<\/ins><\/p><\/td><\/tr>

Oct-13 to Dec-13<\/ins><\/p><\/td>

158,953<\/ins><\/p><\/td><\/tr>

Jan-14 to Mar-14<\/ins><\/p><\/td>

164,432<\/ins><\/p><\/td><\/tr>

Apr-14 to Jun-14<\/ins><\/p><\/td>

93,945<\/ins><\/p><\/td><\/tr>

Total<\/strong><\/ins><\/p><\/td>

1,138,593<\/strong><\/ins><\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

<\/p>

Table 2:<\/strong> Total number of NINo registrations to adult overseas nationals entering the UK for the top 20 nationalities in the last 2 years.<\/ins><\/p>

<\/p>

Poland (Joined EU in 2004)<\/ins><\/p><\/td>

188,046<\/ins><\/p><\/td><\/tr>

Spain<\/ins><\/p><\/td>

88,388<\/ins><\/p><\/td><\/tr>

Romania (Joined EU in 2007)<\/ins><\/p><\/td>

81,122<\/ins><\/p><\/td><\/tr>

Italy<\/ins><\/p><\/td>

74,374<\/ins><\/p><\/td><\/tr>

India<\/ins><\/p><\/td>

56,694<\/ins><\/p><\/td><\/tr>

Portugal<\/ins><\/p><\/td>

50,257<\/ins><\/p><\/td><\/tr>

Rep of Lithuania (Joined EU in 2004)<\/ins><\/p><\/td>

45,950<\/ins><\/p><\/td><\/tr>

Hungary (Joined EU in 2004)<\/ins><\/p><\/td>

45,450<\/ins><\/p><\/td><\/tr>

France<\/ins><\/p><\/td>

41,920<\/ins><\/p><\/td><\/tr>

Bulgaria (Joined EU in 2007)<\/ins><\/p><\/td>

31,580<\/ins><\/p><\/td><\/tr>

Rep of Ireland<\/ins><\/p><\/td>

30,604<\/ins><\/p><\/td><\/tr>

Pakistan<\/ins><\/p><\/td>

25,979<\/ins><\/p><\/td><\/tr>

Rep of Latvia (Joined EU in 2004)<\/ins><\/p><\/td>

22,845<\/ins><\/p><\/td><\/tr>

Slovak Rep (Joined EU in 2004)<\/ins><\/p><\/td>

22,361<\/ins><\/p><\/td><\/tr>

China Peoples Rep<\/ins><\/p><\/td>

21,910<\/ins><\/p><\/td><\/tr>

Australia<\/ins><\/p><\/td>

20,788<\/ins><\/p><\/td><\/tr>

Germany<\/ins><\/p><\/td>

20,423<\/ins><\/p><\/td><\/tr>

Nigeria<\/ins><\/p><\/td>

19,965<\/ins><\/p><\/td><\/tr>

Greece<\/ins><\/p><\/td>

17,260<\/ins><\/p><\/td><\/tr>

USA<\/ins><\/p><\/td>

16,767<\/ins><\/p><\/td><\/tr><\/tbody><\/table>

<\/p>

Source: Stat-Xplore, Department for Work and Pensions<\/ins><\/p>

<\/p>

Notes:<\/ins><\/p>

1. Statistical disclosure control has been applied to this table to avoid the release of confidential data.<\/ins><\/p>

2. A change to the process of recording NINos during the quarter April-June 2014, means that the volume of NINo registrations recorded are lower in this quarter than would otherwise be the case (estimated to be around 15% - 25% lower in the quarter April - June 2014 and 2% - 5% lower for the year to June 2014). Therefore, comparisons of NINo registrations over time for the latest periods (quarterly and annually) should be viewed with caution. The process issues impact all nationalities i.e. the impact is not skewed to migrants from specific countries.<\/ins><\/p>

3. Registration date is derived from the date at which a NINo is maintained on the National Insurance Recording and Pay as you Earn System (NPS).<\/ins><\/p>

4. Data is available up to June 2014, which is the latest information available.<\/ins><\/p>

<\/p>

<\/p>

<\/p>

<\/p>

<\/p>

<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-22", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "true", "_datatype" : "boolean"} , "previousAnswerVersion" : {"_about" : "http://data.parliament.uk/resources/93700/answer/previousversion/23638", "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} } , "questionFirstAnswered" : [{"_value" : "2014-10-22T14:51:46.337Z", "_datatype" : "dateTime"} ], "questionFirstMinisteriallyCorrected" : [{"_value" : "2014-11-06T16:58:14.168268Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-15", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "National Insurance: Foreign Nationals"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government how many foreign nationals have been given national insurance numbers in the last eight quarters; how many were given numbers in total in those two years; and what were the top 20 nationalities of those given national insurance numbers in the last two years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2479", "label" : {"_value" : "Biography information for Lord Laird"} } , "tablingMemberPrinted" : [{"_value" : "Lord Laird"} ], "uin" : "HL2129"} , {"_about" : "http://data.parliament.uk/resources/92745", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/92745/answer", "answerText" : {"_value" : "

All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality & Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.<\/p>

<\/p>

Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer\u2019s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.<\/p>

<\/p>

Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-23", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "HL1982"} , {"_value" : "HL1983"} , {"_value" : "HL1986"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-23T15:24:38.7372062Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-13", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Access to Work Programme"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government how many Access to Work advisers have received (1) awareness training in the implications for a particular disability, and (2) training to enable them to work constructively with employers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2024", "label" : {"_value" : "Biography information for Lord Hunt of Kings Heath"} } , "tablingMemberPrinted" : [{"_value" : "Lord Hunt of Kings Heath"} ], "uin" : "HL1981"} , {"_about" : "http://data.parliament.uk/resources/92746", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/92746/answer", "answerText" : {"_value" : "

All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality & Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.<\/p>

<\/p>

Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer\u2019s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.<\/p>

<\/p>

Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-23", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "HL1981"} , {"_value" : "HL1983"} , {"_value" : "HL1986"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-23T15:24:39.3903552Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-13", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Access to Work Programme"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government how they are monitoring the approaches taken by Access to Work advisers during the assessment and decision-making process, and what measures they are taking to ensure consistency.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2024", "label" : {"_value" : "Biography information for Lord Hunt of Kings Heath"} } , "tablingMemberPrinted" : [{"_value" : "Lord Hunt of Kings Heath"} ], "uin" : "HL1982"} , {"_about" : "http://data.parliament.uk/resources/92747", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/92747/answer", "answerText" : {"_value" : "

All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality & Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.<\/p>

<\/p>

Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer\u2019s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.<\/p>

<\/p>

Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-23", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "HL1981"} , {"_value" : "HL1982"} , {"_value" : "HL1986"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-23T15:24:39.4716823Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-13", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Access to Work Programme"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government what is their assessment of the service delivery standards for the Access to Work scheme.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2024", "label" : {"_value" : "Biography information for Lord Hunt of Kings Heath"} } , "tablingMemberPrinted" : [{"_value" : "Lord Hunt of Kings Heath"} ], "uin" : "HL1983"} , {"_about" : "http://data.parliament.uk/resources/92748", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/92748/answer", "answerText" : {"_value" : "

The Department for Work and Pensions has conducted a series of meetings and workshops this year with users, disabled people's organisations, employers and other experts to ensure that Access to Work builds on its success in a way that is sustainable and ensures that we can help as many disabled people to fulfil their potential in the workplace as possible.<\/p>

<\/p>

It is right that larger employers make a contribution to supporting their staff, but we are looking more widely at how we can better support employers to recruit and retain disabled people. We have already made a significant concession on cost share by exempting small employers from cost share, potentially saving businesses with fewer than 50 staff up to £2,400 for each employee who uses the scheme.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"} } , "answeringMemberPrinted" : {"_value" : "Lord Freud"} , "dateOfAnswer" : {"_value" : "2014-10-23", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "HL1985"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2014-10-23T14:21:18.5352272Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2014-10-13", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Access to Work Programme"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty\u2019s Government how they are currently engaging in dialogue with organisations, employers and individuals to guarantee best practice throughout the Access to Work scheme.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2024", "label" : {"_value" : "Biography information for Lord Hunt of Kings Heath"} } , "tablingMemberPrinted" : [{"_value" : "Lord Hunt of Kings Heath"} ], "uin" : "HL1984"} ], "itemsPerPage" : 10, "next" : "https://eldaddp.azurewebsites.net/answeredquestions.text?answeringDeptShortName=Work+and+Pensions&_page=1&max-ddpModified=2015-02-07T23%3A26%3A07.937Z&max-answer.dateOfAnswer=2014-10-27", "page" : 0, "startIndex" : 1, "totalResults" : 1406, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }