The average waiting time data per driving test centre (DTC) in the UK for September 2024 is contained within the attached document. The table below shows the national average waiting time, and those DTCs that serve the Great Yarmouth constituency.<\/p>
<\/p>
Driving test centre<\/p><\/td> | Average Waiting time (September 2024)<\/p><\/td><\/tr> | ||||||||||||
Lowestoft (Mobbs Way)<\/p><\/td> | 9<\/p><\/td><\/tr> | ||||||||||||
Norwich (Peachman Way)<\/p><\/td> | 22.2<\/p><\/td><\/tr> | ||||||||||||
Norwich (Jupiter Road)<\/p><\/td> | 9.4<\/p><\/td><\/tr> | ||||||||||||
National<\/p><\/td> | 19<\/p><\/td><\/tr><\/tbody><\/table>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4029", "label" : {"_value" : "Biography information for Lilian Greenwood"} } , "answeringMemberConstituency" : {"_value" : "Nottingham South"} , "answeringMemberPrinted" : {"_value" : "Lilian Greenwood"} , "dateOfAnswer" : {"_value" : "2024-10-30", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-10-30T17:22:02.15Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "27"} , "answeringDeptShortName" : {"_value" : "Transport"} , "answeringDeptSortName" : {"_value" : "Transport"} , "date" : {"_value" : "2024-10-28", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Driving Tests: Waiting Lists"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Transport, what the average waiting time was per driving test centre in (a) the UK and (b) Great Yarmouth constituency.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : "http://data.parliament.uk/members/5158", "tablingMemberConstituency" : {"_value" : "Great Yarmouth"} , "tablingMemberPrinted" : [{"_value" : "Rupert Lowe"} ], "uin" : "11413"} , {"_about" : "http://data.parliament.uk/resources/1737526", "AnsweringBody" : [{"_value" : "Department for Transport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1737526/answer", "answerText" : {"_value" : " The Bus Services Act 2017 already requires an authority to make a statement on how they will facilitate SMEs in service provision as part of the franchising process.<\/p> <\/p> On 9 September 2024, the Department consulted on updates to bus franchising guidance, these updates aim to reduce the technical barriers to franchising and support safer, more accessible services. The Department is currently reviewing the feedback received, including valuable insights from bus operators and organisations representing small-to-medium-sized operators, and will respond shortly.<\/p> The Department will continue working with local authorities to develop different franchising models that could be smaller scale, require less financial commitment and support SME participation.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4943", "label" : {"_value" : "Biography information for Simon Lightwood"} } , "answeringMemberConstituency" : {"_value" : "Wakefield and Rothwell"} , "answeringMemberPrinted" : {"_value" : "Simon Lightwood"} , "dateOfAnswer" : {"_value" : "2024-10-31", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-10-31T09:23:59.83Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "27"} , "answeringDeptShortName" : {"_value" : "Transport"} , "answeringDeptSortName" : {"_value" : "Transport"} , "date" : {"_value" : "2024-10-28", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Bus Services: Franchises"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Transport, what steps she is taking to ensure that local SME bus operators are able to participate in future bus franchising schemes.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : "http://data.parliament.uk/members/5279", "tablingMemberConstituency" : {"_value" : "Truro and Falmouth"} , "tablingMemberPrinted" : [{"_value" : "Jayne Kirkham"} ], "uin" : "11500"} , {"_about" : "http://data.parliament.uk/resources/1737544", "AnsweringBody" : [{"_value" : "Department for Transport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1737544/answer", "answerText" : {"_value" : " The Driver and Vehicle Standards Agency\u2019s (DVSA) main priority is upholding road safety standards while reducing car practical driving test waiting times.<\/p> Measures in place to reduce waiting times for customers, include buying back annual leave from driving examiners (DE), conducting tests outside regular hours, including at weekends and on public holidays and recruiting more DEs.<\/p> In its most recent recruitment campaign, DVSA had two successful candidates in Slough and three in Reading, and it has made offers to these prospective DEs. DVSA launched its latest recruitment campaign in September 2024 and is working to recruit three DEs in Farnborough, four in Slough and five into Reading DTC, which serves the areas of Earley and Woodley.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4029", "label" : {"_value" : "Biography information for Lilian Greenwood"} } , "answeringMemberConstituency" : {"_value" : "Nottingham South"} , "answeringMemberPrinted" : {"_value" : "Lilian Greenwood"} , "dateOfAnswer" : {"_value" : "2024-10-31", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-10-31T10:42:34.31Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "27"} , "answeringDeptShortName" : {"_value" : "Transport"} , "answeringDeptSortName" : {"_value" : "Transport"} , "date" : {"_value" : "2024-10-28", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Driving Tests: Earley and Woodley"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Transport, what steps she is taking to help increase availability of practical driving tests in Earley and Woodley.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : "http://data.parliament.uk/members/5267", "tablingMemberConstituency" : {"_value" : "Earley and Woodley"} , "tablingMemberPrinted" : [{"_value" : "Yuan Yang"} ], "uin" : "11515"} , {"_about" : "http://data.parliament.uk/resources/1737158", "AnsweringBody" : [{"_value" : "Department for Transport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1737158/answer", "answerText" : {"_value" : " The Driver and Vehicle Standards Agency (DVSA) takes the safety of learner drivers extremely seriously and investigates thoroughly any complaints about approved driving instructors (ADI), involving the police if necessary. DVSA encourages pupils to report any incidents of inappropriate ADI conduct, and its complaints procedure is open for anyone to use.<\/p> DVSA requires every prospective ADI to apply for an enhanced disclosure and barring check before beginning the ADI qualification process, to find out whether an individual has been convicted of a criminal offence or barred from working with children.\u202fThe role of an ADI is classed as regulated activity, which means that if someone has been barred from working with children, they would be committing an offence by applying for the role. An ADI is required to repeat the disclosure process every four years when they renew their ADI registration.<\/p> The ADI Registrar has the power to remove an ADI who falls below the standard of fit and proper person, and to suspend an ADI if they have been charged or convicted of a sexual or violent offence. These safeguards protect not just women, but everyone using the services of an ADI.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4029", "label" : {"_value" : "Biography information for Lilian Greenwood"} } , "answeringMemberConstituency" : {"_value" : "Nottingham South"} , "answeringMemberPrinted" : {"_value" : "Lilian Greenwood"} , "dateOfAnswer" : {"_value" : "2024-10-30", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-10-30T16:33:10.62Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "27"} , "answeringDeptShortName" : {"_value" : "Transport"} , "answeringDeptSortName" : {"_value" : "Transport"} , "date" : {"_value" : "2024-10-25", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Driving Instruction: Women"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Transport, whether her Department plans to take steps to regulate driving instructors to help ensure the safety of young women.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : "http://data.parliament.uk/members/5030", "tablingMemberConstituency" : {"_value" : "Stroud"} , "tablingMemberPrinted" : [{"_value" : "Dr Simon Opher"} ], "uin" : "11177"} , {"_about" : "http://data.parliament.uk/resources/1737185", "AnsweringBody" : [{"_value" : "Department for Transport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1737185/answer", "answerText" : {"_value" : " The Department models future demand for road transport based on Office for National Statistics population forecasts, which include changes in population arising from immigration and other demographic change. Furthermore, the Department\u2019s Common Analytical Scenarios consider futures that include high or low immigration to enable future uncertainty to be taken into account.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4029", "label" : {"_value" : "Biography information for Lilian Greenwood"} } , "answeringMemberConstituency" : {"_value" : "Nottingham South"} , "answeringMemberPrinted" : {"_value" : "Lilian Greenwood"} , "dateOfAnswer" : {"_value" : "2024-10-31", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-10-31T10:39:48.93Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "27"} , "answeringDeptShortName" : {"_value" : "Transport"} , "answeringDeptSortName" : {"_value" : "Transport"} , "date" : {"_value" : "2024-10-25", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Roads"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Transport, if she will make an assessment of the potential impact of trends in the level of immigration on the road system.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : "http://data.parliament.uk/members/5158", "tablingMemberConstituency" : {"_value" : "Great Yarmouth"} , "tablingMemberPrinted" : [{"_value" : "Rupert Lowe"} ], "uin" : "11208"} , {"_about" : "http://data.parliament.uk/resources/1736959", "AnsweringBody" : [{"_value" : "Department for Transport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1736959/answer", "answerText" : {"_value" : " <\/strong><\/p> The table below provides the average waiting time, over the last five years, for someone who calls the Driver and Vehicle Licensing Agency (DVLA) to be connected to an advisor. Please note that the figures for the various years are not directly comparable as the DVLA has moved to a new telephony platform which allows them to manage customer demand in different ways.<\/p> Fiscal Year<\/p><\/td> Average waiting time in minutes<\/p><\/td><\/tr> 2020-2021<\/p><\/td> 07:16<\/p><\/td><\/tr> 2021-2022<\/p><\/td> 10:12<\/p><\/td><\/tr> 2022-2023<\/p><\/td> 09:18<\/p><\/td><\/tr> 2023-2024<\/p><\/td> 12:55<\/p><\/td><\/tr> 2024-24 Oct 24<\/p><\/td> 13:22<\/p><\/td><\/tr><\/tbody><\/table>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4029", "label" : {"_value" : "Biography information for Lilian Greenwood"}
}
, "answeringMemberConstituency" : {"_value" : "Nottingham South"}
, "answeringMemberPrinted" : {"_value" : "Lilian Greenwood"}
, "dateOfAnswer" : {"_value" : "2024-10-31", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-10-31T10:13:56.203Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2024-10-24", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Driver and Vehicle Licensing Agency: Telephone Services"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Transport, what the (a) average waiting time for people calling and (b) time people spent on hold for the DVLA was in each of the last five years.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : "http://data.parliament.uk/members/5158", "tablingMemberConstituency" : {"_value" : "Great Yarmouth"}
, "tablingMemberPrinted" : [{"_value" : "Rupert Lowe"}
], "uin" : "11116"}
, {"_about" : "http://data.parliament.uk/resources/1737121", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1737121/answer", "answerText" : {"_value" : " The Department for Transport\u2019s £206m UK Shipping Office for Reducing Emissions (UK SHORE) programme focuses on accelerating the technology necessary to decarbonise our domestic maritime sector.<\/p> UK SHORE interventions address maritime decarbonisation challenges over the full range of technology-readiness levels (TRL) and are being rolled out between 2022 and 2025.<\/p> The UK SHORE programme has allocated funding to more than 150 projects and aims to leverage over £100m private investment to support research and development in maritime decarbonisation. The funding benefits all 12 regions in the UK supporting over 350 organisations, including over 200 SMEs.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4316", "label" : {"_value" : "Biography information for Mike Kane"}
}
, "answeringMemberConstituency" : {"_value" : "Wythenshawe and Sale East"}
, "answeringMemberPrinted" : {"_value" : "Mike Kane"}
, "dateOfAnswer" : {"_value" : "2024-10-31", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-10-31T08:37:38.607Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2024-10-24", "_datatype" : "dateTime"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Transport, whether he is taking steps with Cabinet colleagues to support the maritime sector to develop clean maritime technologies.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : "http://data.parliament.uk/members/5253", "tablingMemberConstituency" : {"_value" : "Glenrothes and Mid Fife"}
, "tablingMemberPrinted" : [{"_value" : "Richard Baker"}
], "uin" : "900973"}
, {"_about" : "http://data.parliament.uk/resources/1736475", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1736475/answer", "answerText" : {"_value" : " My department recognises the need to ensure all hauliers have access to appropriate roadside facilities, including to attract and retain a more diverse workforce.<\/p> That is why DfT and industry are jointly investing up to £43.5 million to upgrade truckstops across England. This is on top of up to £26 million joint investment by National Highways and industry in roadside facilities along the Strategic Road Network. This investment will improve working conditions for lorry drivers, supporting jobs, and getting us back on track for growth.<\/p> The Department continues to engage with key stakeholders to encourage the development of more safe, secure, and high-quality lorry parking to improve driver welfare.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4029", "label" : {"_value" : "Biography information for Lilian Greenwood"}
}
, "answeringMemberConstituency" : {"_value" : "Nottingham South"}
, "answeringMemberPrinted" : {"_value" : "Lilian Greenwood"}
, "dateOfAnswer" : {"_value" : "2024-10-29", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-10-29T16:00:21.407Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2024-10-23", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Large Goods Vehicles: Parking"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Transport, whether her Department is taking steps to help improve the welfare of HGV drivers through improved lorry parking facilities.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : "http://data.parliament.uk/members/5141", "tablingMemberConstituency" : {"_value" : "Dunstable and Leighton Buzzard"}
, "tablingMemberPrinted" : [{"_value" : "Alex Mayer"}
], "uin" : "10830"}
, {"_about" : "http://data.parliament.uk/resources/1736484", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1736484/answer", "answerText" : {"_value" : " The six new stations on the Northumberland Line are being constructed in accordance with the appropriate accessibility standards and will need to demonstrate compliance as part of their acceptance into service. The rolling stock will be in compliance with the appropriate accessibility standards.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4943", "label" : {"_value" : "Biography information for Simon Lightwood"}
}
, "answeringMemberConstituency" : {"_value" : "Wakefield and Rothwell"}
, "answeringMemberPrinted" : {"_value" : "Simon Lightwood"}
, "dateOfAnswer" : {"_value" : "2024-10-30", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-10-30T17:13:02.767Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2024-10-23", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Northumberland Line: Access"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Transport, what assessment her Department has made of the adequacy of the accessibility of (a) stations and (b) rolling stock on the Northumberland Line.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4124", "label" : {"_value" : "Biography information for Chi Onwurah"}
}
, "tablingMemberConstituency" : {"_value" : "Newcastle upon Tyne Central and West"}
, "tablingMemberPrinted" : [{"_value" : "Chi Onwurah"}
], "uin" : "10721"}
, {"_about" : "http://data.parliament.uk/resources/1736506", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1736506/answer", "answerText" : {"_value" : " We are considering how best to support mass transit long-term as part of the Spending Review and we will work closely with local authorities to understand what is needed to improve and grow their networks by learning from their experiences and building on their successes.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4943", "label" : {"_value" : "Biography information for Simon Lightwood"}
}
, "answeringMemberConstituency" : {"_value" : "Wakefield and Rothwell"}
, "answeringMemberPrinted" : {"_value" : "Simon Lightwood"}
, "dateOfAnswer" : {"_value" : "2024-10-28", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2024-10-28T14:40:27.26Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "27"}
, "answeringDeptShortName" : {"_value" : "Transport"}
, "answeringDeptSortName" : {"_value" : "Transport"}
, "date" : {"_value" : "2024-10-23", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Rapid Transit Systems: Finance"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Transport, whether she is taking steps to increase funding available for very light rail projects.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4742", "label" : {"_value" : "Biography information for Stuart Anderson"}
}
, "tablingMemberConstituency" : {"_value" : "South Shropshire"}
, "tablingMemberPrinted" : [{"_value" : "Stuart Anderson"}
], "uin" : "10771"}
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