{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "https://eldaddp.azurewebsites.net/answeredquestions.text?max-ddpCreated=2019-06-12T20%3A21%3A31.377Z&min-questionFirstAnswered.=2019-06-18T14%3A36%3A33.21Z&AnswerDate=2019-06-13", "definition" : "https://eldaddp.azurewebsites.net/meta/answeredquestions.text?max-ddpCreated=2019-06-12T20%3A21%3A31.377Z&min-questionFirstAnswered.=2019-06-18T14%3A36%3A33.21Z&AnswerDate=2019-06-13", "extendedMetadataVersion" : "https://eldaddp.azurewebsites.net/answeredquestions.text?max-ddpCreated=2019-06-12T20%3A21%3A31.377Z&min-questionFirstAnswered.=2019-06-18T14%3A36%3A33.21Z&AnswerDate=2019-06-13&_metadata=all", "first" : "https://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&max-ddpCreated=2019-06-12T20%3A21%3A31.377Z&min-questionFirstAnswered.=2019-06-18T14%3A36%3A33.21Z&AnswerDate=2019-06-13", "hasPart" : "https://eldaddp.azurewebsites.net/answeredquestions.text?max-ddpCreated=2019-06-12T20%3A21%3A31.377Z&min-questionFirstAnswered.=2019-06-18T14%3A36%3A33.21Z&AnswerDate=2019-06-13", "isPartOf" : "https://eldaddp.azurewebsites.net/answeredquestions.text?max-ddpCreated=2019-06-12T20%3A21%3A31.377Z&min-questionFirstAnswered.=2019-06-18T14%3A36%3A33.21Z&AnswerDate=2019-06-13", "items" : [{"_about" : "http://data.parliament.uk/resources/1131179", "AnsweringBody" : [{"_value" : "Ministry of Defence"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131179/answer", "answerText" : {"_value" : "

The Ministry of Defence, as part of wider Government, keeps threats and potential threats under constant review using a wide range of information sources including research.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1544", "label" : {"_value" : "Biography information for Lord Lancaster of Kimbolton"} } , "answeringMemberConstituency" : {"_value" : "Milton Keynes North"} , "answeringMemberPrinted" : {"_value" : "Mark Lancaster"} , "dateOfAnswer" : {"_value" : "2019-06-19", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-19T15:19:14.37Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "11"} , "answeringDeptShortName" : {"_value" : "Defence"} , "answeringDeptSortName" : {"_value" : "Defence"} , "date" : {"_value" : "2019-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "National Security"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Defence, what recent research her Department has commissioned on the threat environment.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3989", "label" : {"_value" : "Biography information for Jack Lopresti"} } , "tablingMemberConstituency" : {"_value" : "Filton and Bradley Stoke"} , "tablingMemberPrinted" : [{"_value" : "Jack Lopresti"} ], "uin" : "263135"} , {"_about" : "http://data.parliament.uk/resources/1131180", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131180/answer", "answerText" : {"_value" : "

The estimated cost for the Prison Operator Competition up to April 2019 is £1.8m. The estimated projected cost of the competition (including costs to date) is £5.5m. The estimated costs cover the staffing and external advice required to develop and run the competition.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4106", "label" : {"_value" : "Biography information for Sir Robert Buckland"} } , "answeringMemberConstituency" : {"_value" : "South Swindon"} , "answeringMemberPrinted" : {"_value" : "Robert Buckland"} , "dateOfAnswer" : {"_value" : "2019-06-19", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-19T16:39:25.34Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2019-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Prisons: Contracts"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, what estimate he has made of the cost to the public purse of the prison operator competition to date; and what estimate he has made of the projected cost of that competition.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4493", "label" : {"_value" : "Biography information for Richard Burgon"} } , "tablingMemberConstituency" : {"_value" : "Leeds East"} , "tablingMemberPrinted" : [{"_value" : "Richard Burgon"} ], "uin" : "263187"} , {"_about" : "http://data.parliament.uk/resources/1131183", "AnsweringBody" : [{"_value" : "Department of Health and Social Care"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131183/answer", "answerText" : {"_value" : "

The National Health Service outlined several potential areas for legislative change in \u2018Implementing the NHS Long Term Plan: Proposals for possible changes to legislation\u2019, published in February 2019. NHS England are currently developing a consultation response on the legislative proposals, following a public engagement exercise. They expect to publish this shortly, and the Government will respond formally in due course.<\/p>

The Government\u2019s priority is to support the NHS to improve patient outcomes by delivering the Long Term Plan. The Government will consider legislative proposals where they support the vision outlined in the Long Term Plan and have widespread support from within the NHS.<\/p>

As the proposals are still under development, the Government response to these proposals was not included in the 2019-20 Accountability Framework, which combines the Government\u2019s mandate to NHS England with the remit to NHS Improvement and was published on 21 May 2019 on GOV.UK.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1585", "label" : {"_value" : "Biography information for Stephen Hammond"} } , "answeringMemberConstituency" : {"_value" : "Wimbledon"} , "answeringMemberPrinted" : {"_value" : "Stephen Hammond"} , "dateOfAnswer" : {"_value" : "2019-06-19", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "263181"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-19T15:31:19.08Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health and Social Care"} , "answeringDeptSortName" : {"_value" : "Health and Social Care"} , "date" : {"_value" : "2019-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Health and Social Care Act 2012"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health and Social Care, what plans he has to inform Parliament about his Department's response to NHS England's proposals on amending the Health and Social Care Act 2012.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4444", "label" : {"_value" : "Biography information for Karin Smyth"} } , "tablingMemberConstituency" : {"_value" : "Bristol South"} , "tablingMemberPrinted" : [{"_value" : "Karin Smyth"} ], "uin" : "263180"} , {"_about" : "http://data.parliament.uk/resources/1131184", "AnsweringBody" : [{"_value" : "Department of Health and Social Care"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131184/answer", "answerText" : {"_value" : "

The National Health Service outlined several potential areas for legislative change in \u2018Implementing the NHS Long Term Plan: Proposals for possible changes to legislation\u2019, published in February 2019. NHS England are currently developing a consultation response on the legislative proposals, following a public engagement exercise. They expect to publish this shortly, and the Government will respond formally in due course.<\/p>

The Government\u2019s priority is to support the NHS to improve patient outcomes by delivering the Long Term Plan. The Government will consider legislative proposals where they support the vision outlined in the Long Term Plan and have widespread support from within the NHS.<\/p>

As the proposals are still under development, the Government response to these proposals was not included in the 2019-20 Accountability Framework, which combines the Government\u2019s mandate to NHS England with the remit to NHS Improvement and was published on 21 May 2019 on GOV.UK.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1585", "label" : {"_value" : "Biography information for Stephen Hammond"} } , "answeringMemberConstituency" : {"_value" : "Wimbledon"} , "answeringMemberPrinted" : {"_value" : "Stephen Hammond"} , "dateOfAnswer" : {"_value" : "2019-06-19", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "263180"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-19T15:31:19.143Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health and Social Care"} , "answeringDeptSortName" : {"_value" : "Health and Social Care"} , "date" : {"_value" : "2019-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Health and Social Care Act 2012"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health and Social Care, whether the 2019 NHS mandate will include a response to NHS England's proposals on amending the Health and Social Care Act 2012.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4444", "label" : {"_value" : "Biography information for Karin Smyth"} } , "tablingMemberConstituency" : {"_value" : "Bristol South"} , "tablingMemberPrinted" : [{"_value" : "Karin Smyth"} ], "uin" : "263181"} , {"_about" : "http://data.parliament.uk/resources/1131185", "AnsweringBody" : [{"_value" : "Department of Health and Social Care"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131185/answer", "answerText" : {"_value" : "

The term \u2018lead provider\u2019 does not have a specific legal definition, but it usually means a person who holds a contract, and subcontracts some obligations under that contract. It is a term used in the National Health Service and elsewhere. In the NHS context, health and other related services are commissioned by public bodies \u2013 NHS England, clinical commissioning groups and local authorities. Providers, including lead providers, may be NHS (i.e. NHS trusts and foundation trusts) or non-NHS bodies.<\/p>

<\/em><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1585", "label" : {"_value" : "Biography information for Stephen Hammond"} } , "answeringMemberConstituency" : {"_value" : "Wimbledon"} , "answeringMemberPrinted" : {"_value" : "Stephen Hammond"} , "dateOfAnswer" : {"_value" : "2019-06-19", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-19T15:33:45.937Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health and Social Care"} , "answeringDeptSortName" : {"_value" : "Health and Social Care"} , "date" : {"_value" : "2019-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Health Services: Contracts"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health and Social Care, how the term lead provider is defined and whether organisations other than the NHS may be lead providers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4444", "label" : {"_value" : "Biography information for Karin Smyth"} } , "tablingMemberConstituency" : {"_value" : "Bristol South"} , "tablingMemberPrinted" : [{"_value" : "Karin Smyth"} ], "uin" : "263182"} , {"_about" : "http://data.parliament.uk/resources/1131186", "AnsweringBody" : [{"_value" : "Department of Health and Social Care"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131186/answer", "answerText" : {"_value" : "

The Freedom of Information Act 2000 provides a right of access to a wide range of information held by public sector organisations, including clinical commissioning groups (CCGs).<\/p>

The Parliamentary and Public Accountability Agreements Protocols in place between the Department and its arm\u2019s length bodies covers best practice for responding to Freedom of Information (FOI) requests. This includes consulting with the Department where necessary and sets out that the Department\u2019s FOI team will provide informal, impartial advice on relevant legislation and duties.<\/p>

<\/strong><\/p>

<\/strong><\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1585", "label" : {"_value" : "Biography information for Stephen Hammond"} } , "answeringMemberConstituency" : {"_value" : "Wimbledon"} , "answeringMemberPrinted" : {"_value" : "Stephen Hammond"} , "dateOfAnswer" : {"_value" : "2019-06-19", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-19T15:26:30.78Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health and Social Care"} , "answeringDeptSortName" : {"_value" : "Health and Social Care"} , "date" : {"_value" : "2019-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "NHS: Freedom of Information"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health and Social Care, if he will issue guidance to commissioners of NHS services on how commercial confidentiality affects answers to freedom of information requests.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4444", "label" : {"_value" : "Biography information for Karin Smyth"} } , "tablingMemberConstituency" : {"_value" : "Bristol South"} , "tablingMemberPrinted" : [{"_value" : "Karin Smyth"} ], "uin" : "263183"} , {"_about" : "http://data.parliament.uk/resources/1131187", "AnsweringBody" : [{"_value" : "Department of Health and Social Care"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131187/answer", "answerText" : {"_value" : "

The United Kingdom participates in various transparency initiatives, including the European Integrated Price Information Database, the World Health Organization\u2019s Pharmaceutical Pricing Reimbursement Information Network, and the Global Fund Price and Quality Database. The UK has a long-established and globally-recognised track record of assessing the price of new, innovative medicines according to their clinical value, rather than pricing by their development costs or international reference prices.<\/p>

We believe that is the right approach: ensuring the development of the best medicines in areas of high unmet need are rewarded. The Government could not, therefore, agree to a resolution which had the potential to increase medicines prices and reduce patient access, by reducing the ability of the National Health Service to undertake commercial negotiations with pharmaceutical companies on the price of new medicines.<\/p>

The approach taken by the NHS has meant we were the first country in Europe to offer innovative CAR-T therapies, alongside many other new medicines.<\/p>

<\/p>

<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4455", "label" : {"_value" : "Biography information for Seema Kennedy"} } , "answeringMemberConstituency" : {"_value" : "South Ribble"} , "answeringMemberPrinted" : {"_value" : "Seema Kennedy"} , "dateOfAnswer" : {"_value" : "2019-06-19", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-19T14:20:00.42Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "17"} , "answeringDeptShortName" : {"_value" : "Health and Social Care"} , "answeringDeptSortName" : {"_value" : "Health and Social Care"} , "date" : {"_value" : "2019-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Medical Treatments"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Health and Social Care, what assessment he has made of the UK Government\u2019s response to the resolution on improving the transparency of markets at the 72nd World Health Assembly in Geneva on the ability of people in the UK to access medicines.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4653", "label" : {"_value" : "Biography information for Stephen Morgan"} } , "tablingMemberConstituency" : {"_value" : "Portsmouth South"} , "tablingMemberPrinted" : [{"_value" : "Stephen Morgan"} ], "uin" : "263223"} , {"_about" : "http://data.parliament.uk/resources/1131196", "AnsweringBody" : [{"_value" : "Department for Environment, Food and Rural Affairs"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131196/answer", "answerText" : {"_value" : "

Defra has established the Future Farming and Countryside Programme to develop agricultural policy. Operational delivery after the UK\u2019s departure from the EU has been organised as a Department Portfolio containing seven programmes, with a number of cross-cutting enablers providing cross-team integration.<\/p>

<\/p>

Coordinated stakeholder engagement is provided through an Operations Centre and the running of Management Board and Portfolio Board meetings.<\/p>

<\/p>

Defra has been allocated a budget of £410 million for 2019-2020, with no further allocations made as the spending review has not taken place yet.<\/p>

<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4033", "label" : {"_value" : "Biography information for David Rutley"} } , "answeringMemberConstituency" : {"_value" : "Macclesfield"} , "answeringMemberPrinted" : {"_value" : "David Rutley"} , "dateOfAnswer" : {"_value" : "2019-06-19", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-19T14:58:28.067Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "13"} , "answeringDeptShortName" : {"_value" : "Environment, Food and Rural Affairs"} , "answeringDeptSortName" : {"_value" : "Environment, Food and Rural Affairs"} , "date" : {"_value" : "2019-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Department for Environment, Food and Rural Affairs: Brexit"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Environment, Food and Rural Affairs, what separate workstreams his Department has established to develop (a) agricultural policy and (b) operational delivery after the UK leaves the EU; what processes are in place for (i) cross-team integration and (ii) co-ordinated stakeholder engagement to deliver integrated and efficient schemes and avoid duplication and complexities for end users; and how much budget has been allocated for the development of each workstream in (A) 2019-20, (B) 2020-21, (C) 2021-22.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/252", "label" : {"_value" : "Biography information for Dr David Drew"} } , "tablingMemberConstituency" : {"_value" : "Stroud"} , "tablingMemberPrinted" : [{"_value" : "Dr David Drew"} ], "uin" : "263043"} , {"_about" : "http://data.parliament.uk/resources/1131197", "AnsweringBody" : [{"_value" : "Department for International Development"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131197/answer", "answerText" : {"_value" : "

The UK is a long-standing supporter of the polio eradication efforts led by the Global Polio Eradication Initiative. These efforts have been incredibly successful, seeing a 99% reduction in cases of polio over the last 30 years.<\/p>

<\/p>

The Global Polio Eradication Initiative has recently published its new strategic plan for the next phase of eradication activities, until 2023. The strategy does not commit to eradicate Polio by a certain date, as we know that the virus is still circulating in the most difficult environments where it\u2019s extremely hard to reach every last child, such as parts of Afghanistan and Pakistan. There will be a Polio moment in November when international donors are expected to announce ongoing commitment to the global eradication efforts. The UK is currently considering the new strategic plan and will make announcements on Polio in November 2019.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/1466", "label" : {"_value" : "Biography information for Dr Andrew Murrison"} } , "answeringMemberConstituency" : {"_value" : "South West Wiltshire"} , "answeringMemberPrinted" : {"_value" : "Dr Andrew Murrison"} , "dateOfAnswer" : {"_value" : "2019-06-18", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-06-18T14:51:47.297Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "20"} , "answeringDeptShortName" : {"_value" : "International Development"} , "answeringDeptSortName" : {"_value" : "International Development"} , "date" : {"_value" : "2019-06-11", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Developing Countries: Polio"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for International Development, when he is planning for an announcement by the Global Polio Eradication Initiative of a post-2019 date for the complete eradication of polio.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1409", "label" : {"_value" : "Biography information for Mr Gregory Campbell"} } , "tablingMemberConstituency" : {"_value" : "East Londonderry"} , "tablingMemberPrinted" : [{"_value" : "Mr Gregory Campbell"} ], "uin" : "263080"} , {"_about" : "http://data.parliament.uk/resources/1131201", "AnsweringBody" : [{"_value" : "Department of Health and Social Care"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1131201/answer", "answerText" : {"_value" : "

Mechanisms are in place for residents of care homes and their families to report abuse.<\/p>

Under the Care Act 2014, in any activity that a local authority undertakes, it should ensure that the individual is, and remains, protected against abuse or neglect.<\/p>

Section 4 of the Care Act 2014 also places a duty on local authorities to \u201cestablish and maintain a service for providing people in its area with information and advice relating to care and support for adults and support for carers.\u201d This service includes information and advice about what to do in cases of neglect or abuse of an adult. Where it is suspected that an individual may be at risk of abuse or neglect, local authorities have a duty to carry out proportionate enquiries.<\/p>

Quality Matters includes work to improve access to complaints systems and improve the feedback culture in the sector. In July 2018, as part of the initiative, the Local Government and Social Care Ombudsman and Healthwatch England published the Single Complaints Statement \u2013 a guide for each stage of the complaints process, for adult social care providers and commissioners, people who use services, their families and carers. This sets out what service users, their families and representatives can expect when making a complaint with a simple bulleted guide for each stage of the complaints process. Service providers are encouraged to adopt the single complaints statements into their own complaints policies and highlight them in any information they give to service users, their families and representatives.<\/p>

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