https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure<\/a><\/p>Prior to the roll-out of Universal Credit Full Service in their constituency, both Ministers and Service Leaders (formally District managers) wrote to each Hon. Member. The letter explained the implicit consent arrangements for MPs and also provided the telephone number and email address of the Service Leader in the constituency, so that MPs can contact Service Leaders if there are urgent constituent cases that need attention. This is the best route to raise issues on behalf of constituents and works well because MPs\u2019 offices can establish local relationships.<\/p>
We have recently written to hon. Members to confirm named contacts and local telephone numbers to allow local constituency related Universal Credit cases to be raised directly. The letters also extend an invitation for MPs to visit their local Jobcentre to see the work they are doing.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Lord Sharma"}
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, "answeringMemberPrinted" : {"_value" : "Alok Sharma"}
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, "questionFirstAnswered" : [{"_value" : "2019-06-11T14:46:22.473Z", "_datatype" : "dateTime"}
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, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
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, "date" : {"_value" : "2019-06-03", "_datatype" : "dateTime"}
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, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, in what circumstances her Department refers universal credit claimants to contact their Member of Parliament.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4268", "label" : {"_value" : "Biography information for Steve Reed"}
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, "tablingMemberPrinted" : [{"_value" : "Mr Steve Reed"}
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, {"_about" : "http://data.parliament.uk/resources/1128237", "AnsweringBody" : [{"_value" : "Ministry of Housing, Communities and Local Government"}
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The Independent Expert Advisory Panel has been meeting frequently and regularly to consider the risks posed by non-ACM materials, which have come to light both through MHCLG research and discussions with industry and building owners.<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4495", "label" : {"_value" : "Biography information for Kit Malthouse"}
}
, "answeringMemberConstituency" : {"_value" : "North West Hampshire"}
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, "dateOfAnswer" : {"_value" : "2019-06-05", "_datatype" : "dateTime"}
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, "date" : {"_value" : "2019-05-22", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Buildings: Insulation"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Housing, Communities and Local Government, with reference to the oral contribution of the Minister for Housing on 23 January 2019, Official Report column 311 on fire safety and cladding, by which format the expert panel have regularly considered the risks of non-ACM material and the action that his Department should take.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4268", "label" : {"_value" : "Biography information for Steve Reed"}
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, "tablingMemberPrinted" : [{"_value" : "Mr Steve Reed"}
], "uin" : "257521"}
, {"_about" : "http://data.parliament.uk/resources/1128248", "AnsweringBody" : [{"_value" : "Department for Education"}
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\u200b\u200bA response was originally sent to the hon. Member for Croydon North on the 4 April 2019. A copy of this letter was sent to the hon. Member for Croydon North\u2019s constituency office on 23 May 2019.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4113", "label" : {"_value" : "Biography information for Nadhim Zahawi"}
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, "answeringMemberConstituency" : {"_value" : "Stratford-on-Avon"}
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, "questionFirstAnswered" : [{"_value" : "2019-06-05T07:53:23.2Z", "_datatype" : "dateTime"}
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, "answeringDeptShortName" : {"_value" : "Education"}
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, "date" : {"_value" : "2019-05-22", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Members: Correspondence"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Education, when he plans to respond to the letter of 19 March 2019 from the hon. Member for Croydon North on social, emotional and mental health services and school funding.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4268", "label" : {"_value" : "Biography information for Steve Reed"}
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, "tablingMemberPrinted" : [{"_value" : "Mr Steve Reed"}
], "uin" : "257522"}
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