<\/p>To 31 October 2018, HMRC has received 4,560 complaints from parents who have experienced technical issues with the childcare service.
<\/p>To 31 October 2018, HMRC has issued 35,370 codes manually to parents.
<\/p>To 31 October 2018, HMRC has paid out £200,000 in redress to parents for expenses such as telephone calls to the helpline."} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4097", "label" : {"_value" : "Biography information for Elizabeth Truss"} } , "answeringMemberConstituency" : {"_value" : "South West Norfolk"} , "answeringMemberPrinted" : {"_value" : "Elizabeth Truss"} , "dateOfAnswer" : {"_value" : "2018-11-19", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-11-19T18:01:08.72Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2018-11-13", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Children: Day Care"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Chancellor of the Exchequer, how many complaints have been revived from people left unable to access their childcare account as a result of technical difficulties in each year since the introduction of those accounts.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Sir David Crausby"} ], "uin" : "190785"} , {"_about" : "http://data.parliament.uk/resources/1003577", "AnsweringBody" : [{"_value" : "Ministry of Justice"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1003577/answer", "answerText" : {"_value" : "
There is already an escape fee built into the payment mechanism for the Civil Legal Advice (CLA) scheme. For Discrimination and Special Education Needs cases that fee is set by the service provider, submitted as part of their contract bid and for Family and Housing the LAA set that price at £46 per hour.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4517", "label" : {"_value" : "Biography information for Lucy Frazer"} } , "answeringMemberConstituency" : {"_value" : "South East Cambridgeshire"} , "answeringMemberPrinted" : {"_value" : "Lucy Frazer"} , "dateOfAnswer" : {"_value" : "2018-11-19", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-11-19T15:33:27.81Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "54"} , "answeringDeptShortName" : {"_value" : "Justice"} , "answeringDeptSortName" : {"_value" : "Justice"} , "date" : {"_value" : "2018-11-09", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Civil Proceedings: Legal Aid Scheme"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Justice, if he will make an assessment of the potential merits of applying the so-called escape fee to the Civil Legal Advice scheme to ensure that advisers are paid above the fixed fees that apply where costs exceed the national fixed fee by a multiplier of three, in line with other parts of the Legal Aid system.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4623", "label" : {"_value" : "Biography information for Tonia Antoniazzi"} } , "tablingMemberConstituency" : {"_value" : "Gower"} , "tablingMemberPrinted" : [{"_value" : "Tonia Antoniazzi"} ], "uin" : "189791"} , {"_about" : "http://data.parliament.uk/resources/1003578", "AnsweringBody" : [{"_value" : "Cabinet Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1003578/answer", "answerText" : {"_value" : "
<\/strong>The Government Digital Service (GDS) does not hold information on the day rates paid by government departments for contracted in workers on digital projects within government.<\/p> <\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4441", "label" : {"_value" : "Biography information for Oliver Dowden"}
}
, "answeringMemberConstituency" : {"_value" : "Hertsmere"}
, "answeringMemberPrinted" : {"_value" : "Oliver Dowden"}
, "dateOfAnswer" : {"_value" : "2018-11-15", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-11-15T09:55:56.593Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "53"}
, "answeringDeptShortName" : {"_value" : "Cabinet Office"}
, "answeringDeptSortName" : {"_value" : "Cabinet Office"}
, "date" : {"_value" : "2018-11-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Government Departments: Contracts"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Minister for the Cabinet Office, what recent estimate he has made of the average day rate paid by the Government for contracted in staff working on digital projects.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4673", "label" : {"_value" : "Biography information for Jo Platt"}
}
, "tablingMemberConstituency" : {"_value" : "Leigh"}
, "tablingMemberPrinted" : [{"_value" : "Jo Platt"}
], "uin" : "189792"}
, {"_about" : "http://data.parliament.uk/resources/1003579", "AnsweringBody" : [{"_value" : "Ministry of Housing, Communities and Local Government"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1003579/answer", "answerText" : {"_value" : " The remediation programme underway since the Grenfell Tower tragedy is dealing with Aluminium Composite Materials cladding systems which are unsafe. We expect building owners to be systematically reviewing the safety of their buildings as a matter of course. All buildings covered under the Regulatory Reform (Fire Safety) Order 2005, which include schools, hospitals, and residential care premises, must have their fire risk assessment regularly reviewed so as to keep it up to date.<\/p> Schools are very safe environments in this regard as they are typically occupied during the daytime and have multiple exit routes. In addition, all schools must comply with the Regulatory Reform (Fire Safety) Order 2005, including having an up-to-date Fire Risk Assessment and conducting regular fire drills.<\/p> NHS trusts are locally responsible for their fire safety, and take it very seriously. Fire safety guidance specific to the NHS, Firecode, is provided to support them in doing this. Under the Regulatory Reform (Fire Safety) Order 2005, NHS organisations must, as far as is reasonably practical, make sure that everyone on the premises, or nearby, can escape safely if there is a fire. They will therefore consider the ban on combustible cladding as part of the regular fire risk assessments they carry out on their existing estate<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4495", "label" : {"_value" : "Biography information for Kit Malthouse"}
}
, "answeringMemberConstituency" : {"_value" : "North West Hampshire"}
, "answeringMemberPrinted" : {"_value" : "Kit Malthouse"}
, "dateOfAnswer" : {"_value" : "2018-11-19", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2018-11-19T16:27:09.477Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "7"}
, "answeringDeptShortName" : {"_value" : "Housing, Communities and Local Government"}
, "answeringDeptSortName" : {"_value" : "Housing, Communities and Local Government"}
, "date" : {"_value" : "2018-11-09", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Buildings: Insulation"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the Answer of 25 July 2018 to Question 164527 on Buildings: Insulation, what assessment he has made of the level of risk combustible cladding poses to (a) schools, (b) care homes and (c) hospitals.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4572", "label" : {"_value" : "Biography information for Chris Elmore"}
}
, "tablingMemberConstituency" : {"_value" : "Ogmore"}
, "tablingMemberPrinted" : [{"_value" : "Chris Elmore"}
], "uin" : "189775"}
, {"_about" : "http://data.parliament.uk/resources/1003580", "AnsweringBody" : [{"_value" : "Department for Education"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1003580/answer", "answerText" : {"_value" : " The Government does not collect information or publish statistics on the number of schools, hospitals or care home buildings with planning permission, or which has started on site, broken down by external wall type.<\/p> Schools are, in general, safe environments in this regard as they are typically occupied during the daytime and have multiple exit routes. In addition, all schools must comply with the Regulatory Reform (Fire Safety) Order 2005, including having an up-to-date Fire Risk Assessment and conducting regular fire drills. The Department for Education is responsible for this area.<\/p> Following the Grenfell Tower tragedy, the Government has taken action to ensure that the safety issues that caused it will not happen again. This has included a survey to identify high-rise buildings over 18 metres tall, with Aluminium Composite Material cladding, in England. The latest available information on the cladding status of these building is available at:<\/p>