{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "https://eldaddp.azurewebsites.net/answeredquestions.text?AnswerDate=2014-04-03&AnsweringBody.=Ministry+of+Justice&max-ddpModified=2015-02-06T19%3A13%3A17.823Z", "definition" : "https://eldaddp.azurewebsites.net/meta/answeredquestions.text?AnswerDate=2014-04-03&AnsweringBody.=Ministry+of+Justice&max-ddpModified=2015-02-06T19%3A13%3A17.823Z", "extendedMetadataVersion" : "https://eldaddp.azurewebsites.net/answeredquestions.text?AnswerDate=2014-04-03&AnsweringBody.=Ministry+of+Justice&max-ddpModified=2015-02-06T19%3A13%3A17.823Z&_metadata=all", "first" : "https://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&AnswerDate=2014-04-03&AnsweringBody.=Ministry+of+Justice&max-ddpModified=2015-02-06T19%3A13%3A17.823Z", "hasPart" : "https://eldaddp.azurewebsites.net/answeredquestions.text?AnswerDate=2014-04-03&AnsweringBody.=Ministry+of+Justice&max-ddpModified=2015-02-06T19%3A13%3A17.823Z", "isPartOf" : "https://eldaddp.azurewebsites.net/answeredquestions.text?AnswerDate=2014-04-03&AnsweringBody.=Ministry+of+Justice&max-ddpModified=2015-02-06T19%3A13%3A17.823Z", "items" : [{"_about" : "http://data.parliament.uk/resources/44263", "AnsweringBody" : [{"_value" : "Ministry of Justice"}
      ], "answer" : {"_about" : "http://data.parliament.uk/resources/44263/answer", "answerText" : {"_value" : "<p> <\/p><p> <\/p><p>The Ministry of Justice and its agencies (the National Offender Management Service, the Legal Aid Agency and the Office of the Public Guardian) have conducted the following customer, user and satisfaction surveys in the last 12 months:<\/p><p> <\/p><p><strong>Ministry of Justice:<\/strong><\/p><ul><li>Pilot postal and telephone survey with civil court customers<\/li><li>E-questionnaire with individuals and businesses who have brought commercial cases to the rolls building<\/li><li>Inclusion of questions in the Crime Survey for England and Wales to explore views and experiences of users of our services<\/li><\/ul><p>These surveys were not commissioned by the Executive Committee and the findings from these surveys have not been reported to the Committee.<\/p><p> <\/p><p><strong>National Offender Management Service:<\/strong><\/p><ul><li>The Offender Management Feedback Questionnaire (OMFQ) survey of offenders under probation supervision<\/li><li>The Measuring the Quality of Prison Life (MQPL) survey of prisoners<\/li><\/ul><p>The results of both surveys are reported to the NOMS Agency Board. The OMFQ was agreed at Director level, and the MQPL surveys are undertaken for many years with the agreement of the NOMS Agency Board.<\/p><p> <\/p><p> <\/p><p><strong>Office of the Public Guardian:<\/strong><\/p><ul><li>Deputy customer satisfaction survey<\/li><li>Lasting power of attorney (LPA) customer satisfaction survey<\/li><li>Digital LPA tool user feedback survey \u2013 at the end of the online digital application process<\/li><\/ul><p>These surveys were commissioned/approved by the OPG Board, and the survey results have been passed to the board.<\/p><p> <\/p><p><strong>Legal Aid Agency:<\/strong><\/p><ul><li>Client satisfaction surveys with users of the civil legal aid telephone advice service<\/li><li>Survey to pilot users of the new civil legal aid online system<\/li><li>Customer service survey of legal aid providers<\/li><li>Other ad hoc customer satisfaction surveys<\/li><\/ul><p>The findings from the surveys with users of the civil legal aid telephone advice service have been reported to the LAA Board. The remaining surveys have not been reported to or commissioned by the LAA Board.<\/p><p> <\/p><p>Her Majesty's Courts and Tribunals Service have not conducted any surveys in the last 12 months.<\/p>"}
        , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4183", "label" : {"_value" : "Biography information for Lord Faulks"}
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        , "dateOfAnswer" : {"_value" : "2014-04-03", "_datatype" : "dateTime"}
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      , "date" : {"_value" : "2014-03-20", "_datatype" : "dateTime"}
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      ], "questionText" : "To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Ministry of Justice and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
      , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4286", "label" : {"_value" : "Biography information for Lord Mendelsohn"}
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      , "tablingMemberPrinted" : [{"_value" : "Lord Mendelsohn"}
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