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1151086

registered interest
date	21/10/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Prisons: Repairs and Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the reactive repair in-month completion rate was for each prison in (a) 2010 (b) the latest year for which figures are available.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	2866
answer	answer is ministerial correction date of answer 24/10/2019 answer text <p>Please see the accompanying document, which details the reactive repairs completed each month. Faults are reported on the facilities management system online, or via a telephone help desk.</p><p>Local maintenance teams then create a work order and assign an appropriate tradesperson to complete the work. Following completion, the work order is closed on the facilities management system. Contractor performance is monitored closely.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 24/10/2019 14:27:50 question first ministerially corrected 28/10/2019 18:12:01 answering member 4517 label Biography information for Lucy Frazer attachment 1 file name Copy of PQ - completed work orders (002).xlsx title Work order previous answer version 1452 answering member constituency South East Cambridgeshire answering member printed Lucy Frazer answering member 4517 label Biography information for Lucy Frazer
tabling member	4493 label Biography information for Richard Burgon

1151088

registered interest
date	21/10/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Prisons: Repairs and Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the (a) key performance indicators are for Amey under the prison maintenance contracts and (b) average annual performance of Amey has been against those indicators.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	2868
answer	answer is ministerial correction date of answer 24/10/2019 answer text <p>Please see the accompanying document, which details the KPI regime for the facilities management contract HMPPS holds with Amey, as well as the recorded performance against these KPI’s averaged across the last 12 months for which this data is available (June 2017- May 2018). Contractor performance is robustly monitored and we will not hesitate to take action where standards fall short.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 24/10/2019 14:03:41 question first ministerially corrected 30/10/2019 16:56:41 answering member 4517 label Biography information for Lucy Frazer attachment 1 file name Amey KPI's and 12 monthly average performance.xlsx title Amey KPIs and 12 Monthly Average performance previous answer version 1434 answering member constituency South East Cambridgeshire answering member printed Lucy Frazer answering member 4517 label Biography information for Lucy Frazer
tabling member	4493 label Biography information for Richard Burgon

1151082

registered interest
date	21/10/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Aid Agency: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the (a) key performance indicators are for the Legal Aid Agency and (b) average annual performance of the agency has been against those indicators.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	2862
answer	answer is ministerial correction date of answer 24/10/2019 answer text <p>The Legal Aid Agency publishes a Business Plan on an annual basis, which looks forward and sets out its performance measures for the coming year. The most recent Business Plan (for the 2019/20 financial year) was published on GOV.UK on 13 June 2019 and can be found at the following link:</p><p>https://www.gov.uk/government/publications/legal-aid-agency-business-plan-2019-to-2020</p><p>The Legal Aid Agency also publishes its Annual Report and Accounts, which look back retrospectively on performance from the previous year and reviews how it has performed. The most recent Annual Report and Accounts (for the 2018/19 financial year) was published on 4<sup>th</sup> July 2019 and can be accessed at the following link:</p><p>https://www.gov.uk/government/publications/legal-aid-agency-annual-report-and-accounts-2018-to-2019</p><p> </p> answering member constituency Aldridge-Brownhills answering member printed Wendy Morton question first answered 24/10/2019 15:22:49 answering member 4358 label Biography information for Wendy Morton
tabling member	4493 label Biography information for Richard Burgon

1151083

registered interest
date	21/10/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Aid Agency: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what targets the Legal Aid Agency sets for its staff.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	2863
answer	answer is ministerial correction date of answer 29/10/2019 answer text <p>The Legal Aid Agency’s operational targets are set in the form of Strategic Objectives and Key Performance Indicators. To support the delivery of these, caseworkers at the LAA aim to work within “Time Standards”, which reflect the ‘average processing times’ for each casework element. As part of performance monitoring, Decision Makers are assessed in terms of both output and quality, with reference to the amount of work they would be expected to complete.</p> answering member constituency Aldridge-Brownhills answering member printed Wendy Morton question first answered 29/10/2019 17:36:38 answering member 4358 label Biography information for Wendy Morton
tabling member	4493 label Biography information for Richard Burgon

1151084

registered interest
date	21/10/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Offenders: Work Experience
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the total number of offender work placement hours spent on maintenance tasks was in each year for which information is available, by prison.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	2864
answer	answer is ministerial correction date of answer 24/10/2019 answer text <p>Records of the hours of work done by prisoners are not centrally held, and individual prisons will keep their own records in relation to this. This is due to the fact that this information relates to the rehabilitation of prisoners, which is within the operational remit of prison governors. Gathering this information would represent disproportionate cost, and not be achievable within this timeframe.</p><p> </p><p>Prison work programmes may vary, and be organised though schemes operated by facilities management providers or organised by individual prison governors.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 24/10/2019 14:22:36 answering member 4517 label Biography information for Lucy Frazer
tabling member	4493 label Biography information for Richard Burgon

1151085

registered interest
date	21/10/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Ministry of Justice: Agency Workers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what proportion of staff in (a) each section within his Department and (b) each body overseen by his Department were agency staff in each year for which information is available.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	2865
answer	answer is ministerial correction date of answer 28/10/2019 answer text <p>The information requested is already published within our annual report and accounts. Staff described as ‘Other’ refer to agency staff, you can find the annual reports at links below.</p><p>‘Other’ would include: Clerical/Administrative staff, Interim Managers, Specialist Contractors and Consultants. Definitions are centrally determined and included in the monthly workforce management information report.</p><table><tbody><tr><td><p>MoJ Annual Report and Accounts</p></td><td><p>Page number</p></td><td><p>Link to the accounts</p></td></tr><tr><td><p>2018-19</p></td><td><p>84</p></td><td><p><a href="https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2018-to-2019" target="_blank">https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2018-to-2019</a></p></td></tr><tr><td><p>2017-18</p></td><td><p>72</p></td><td><p><a href="https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2017-18" target="_blank">https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2017-18</a></p></td></tr><tr><td><p>2016-17</p></td><td><p>66</p></td><td><p><a href="https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2016-to-2017" target="_blank">https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2016-to-2017</a></p></td></tr><tr><td><p>2015-16</p></td><td><p>58</p></td><td><p><a href="https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2015-to-2016" target="_blank">https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2015-to-2016</a></p></td></tr><tr><td><p>2014-15</p></td><td><p>88</p></td><td><p><a href="https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2014-to-2015" target="_blank">https://www.gov.uk/government/publications/ministry-of-justice-annual-report-and-accounts-2014-to-2015</a></p></td></tr></tbody></table><p> </p><p>Monthly information on staffing, including agency staffing is published at the link below. Please note the methodology and scope for monthly reports and the annual accounts are different, as such the information contained will not match.</p><p><a href="https://www.gov.uk/government/publications/workforce-management-information-moj" target="_blank">https://www.gov.uk/government/publications/workforce-management-information-moj</a></p><p> </p><p>In the Ministry of Justice, most agency staff are in clerical/administrative roles working as part of front-line services in our Executive Agencies, in particular HM Prison &amp; Probation Service and HM Courts &amp; Tribunal Service. Wherever agency staff are used we only seek to so when it is more efficient and cost-effective, saving money for the taxpayer.</p> answering member constituency Croydon South answering member printed Chris Philp question first answered 28/10/2019 18:07:26 answering member 4503 label Biography information for Chris Philp
tabling member	4493 label Biography information for Richard Burgon

1151087

registered interest
date	21/10/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Prisons: Repairs and Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the reactive repair limit is under the prison maintenance contract with Amey.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	2867
answer	answer is ministerial correction date of answer 24/10/2019 answer text <p>The reactive repair limit under the prison maintenance contact held with Amey is £750 (excluding VAT).</p><p> </p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 24/10/2019 14:23:54 answering member 4517 label Biography information for Lucy Frazer
tabling member	4493 label Biography information for Richard Burgon