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<p>Ofcom’s regulatory framework requires Royal Mail to ensure that, for the UK as
a whole, the premises of not less than 95% of users of postal services are within
5 kilometres of an access point (such as a post box, a Post Office or a Customer Service
Point within a Delivery Office) and, in all postcode areas, the premises of 95% of
users of postal services are within 10 kilometres of such an access point.</p><p>In
its 2022 review of postal regulations, which included a public consultation, Ofcom
decided to maintain this regulation as it considered that it remained appropriate
to ensure widespread access to the universal postal service.</p>
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