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<p>The vast majority of GWR services between London and Cardiff are operated by its
Hitachi Intercity Express Train (IET) fleet. Under the terms of its National Rail
Contract, GWR must use its rolling stock to deliver a consistent, efficient service.
GWR review loading and capacity data to try and ensure appropriate formations and
fleets for passengers.</p><p> </p><p>In recent times, however, GWR have experienced
challenges with both their IET fleet availability and the reliability of network infrastructure
which means they are not always able to operate the optimum formations and fleets
for passengers. A number of IETs have been out of operation due to significant damage
including long-term crack repairs, engine issues and water ingress. The Department
is engaged with GWR and Network Rail to seek improvements to the situation and secure
a level of service which taxpayers expect and deserve.</p>
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