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<p>Given the range of telecare systems, lifeline alarm systems or remote ringers available
on the market, we cannot definitively provide cost estimates for replacing a device.
Telecare devices can come with a range of potential add-ons that may increase costs,
including but not limited to additional power resilience (such as multi-SIM connectivity
solutions); personalised support (such as a dedicated helpline); and/or additional
monitoring (such as tracking health data like heart rate or blood pressure).</p><p>
</p><p>It should be noted that the migration from analogue to digital landlines (also
known as the Public Switched Telephone Network (PSTN) migration) is not specific to
BT; other telecoms providers are also upgrading their analogue lines. Furthermore,
the telecoms industry is not responsible for the provision or maintenance of telecare
devices.</p><p> </p><p>The government is working closely with telecoms companies,
Local Authorities and telecare services providers to understand how the migration
may impact telecare users and what more can be done to mitigate risks associated with
the migration. For example, all major communications providers (including BT and Virgin
Media O2) have signed up to a PSTN Charter where they commit not to migrate telecare
users without a full confirmation that they have a compatible and functioning telecare
solution in place.</p>
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