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min answer › date of answer	2017-07-19
answer › date of answer	2017-09-12
uin	7309

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

type

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

756073

registered interest

date

04/09/2017

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

State Retirement Pensions: Females

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, how many complaints his Department has (a) received and (b) investigated in the last 12 months in each region from women born in the 1950s and affected by changes in state pension age; what criteria are used to determine whether a complaint is investigated; how many such investigations have been completed; and what the anticipated (i) timescale and (ii) cost is of each such investigation under way.

tabling member constituency

Bridgend

tabling member printed

Mrs Madeleine Moon

type

WrittenParliamentaryQuestion

uin

7309

answer

is ministerial correction

date of answer

12/09/2017

answer text

The number of complaints received and investigated from August 2016 to August 2017 is 3782. All complaints are investigated. We are unable to attribute the complaints to Region due to limitations of data recording. DWP contact the customer within 15 working days to tell them of the outcome or when they can expect a response, if it will take longer. The department does not hold cost figures for such investigations and these complaints are handled within the normal business of the department.

answering member constituency

Hexham

answering member printed

Guy Opperman

question first answered

12/09/2017 16:25:59

answering member

4142

	label	Biography information for Guy Opperman

tabling member

1490

	label	Biography information for Mrs Madeleine Moon