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1716927

registered interest
date	09/05/2024
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Parliamentary Estate: Telephone Systems
house id	1
legislature	25259 pref label House of Commons
question text	To ask the hon. Member for Broxbourne, representing the House of Commons Commission, for what reason the Polycom phone system malfunctioned on 9 May 2024.
tabling member constituency	Warley
tabling member printed	John Spellar
uin	25405
answer	answer is ministerial correction date of answer 15/05/2024 answer text <p>I am sorry that the right hon. Member and all colleagues continue to experience inconvenience in telephony services which are currently below standard. The latest issue with handsets underlines the need for the solution which the Parliamentary Digital Service is implementing later this year.</p><p>Polycom devices need to communicate with an external supplier to register the device and make/receive calls. Each device communicates with one of two external servers. One of the servers experienced issues on Thursday 9 May and any device that attempted to connect to this server was impacted by the outage. Polycom phones communicating with the working server did not experience an outage.</p><p>The first report the Digital Service received of handsets not working was at 12.13pm on Thursday 9 May. The team declared a major incident shortly afterwards and service was restored at 9.46am on 10 May.</p><p>The Voice Programme is upgrading and replacing the existing telephony infrastructure and when implemented, handsets will have 99.999% reliability of connecting.</p> answering member constituency Broxbourne answering member printed Sir Charles Walker question first answered 15/05/2024 14:11:41 answering member 1493 label Biography information for Sir Charles Walker
tabling member	318 label Biography information for John Spellar

1714722

registered interest
date	29/04/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Compulsorily Detained Psychiatric Patients
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will make an assessment of the potential merits of bringing forward legislative proposals to remove access to benefits for people sentenced to be held in secure mental health facilities.
tabling member constituency	Warley
tabling member printed	John Spellar
uin	23974
answer	answer is ministerial correction date of answer 08/05/2024 answer text <p>The DWP Secretary of State has asked officials to look into the rules around benefits entitlements for offenders who are detained in psychiatric hospitals.</p><p> </p> answering member constituency Bury St Edmunds answering member printed Jo Churchill question first answered 08/05/2024 15:08:42 answering member 4380 label Biography information for Jo Churchill
tabling member	318 label Biography information for John Spellar

1713405

registered interest
date	24/04/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Departmental Responsibilities
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many hon. Members he has held meetings on constituency cases with since his appointment.
tabling member constituency	Warley
tabling member printed	John Spellar
uin	23370
answer	answer is ministerial correction date of answer 29/04/2024 answer text <p>Information on meetings on constituency cases is not readily available and to provide it would incur disproportionate cost.</p><p><strong> </strong></p><p>Information on ministerial meetings can be found here: <a href="https://www.gov.uk/government/collections/dwp-ministers-hospitality-and-gifts" target="_blank">DWP ministerial gifts, hospitality, travel and meetings - GOV.UK (www.gov.uk)</a></p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 29/04/2024 16:38:12 answering member 3926 label Biography information for Paul Maynard
tabling member	318 label Biography information for John Spellar