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<p>The Government has committed to a 20% reduction in water demand by 2038 and halving
leakage by 2050. Metering is central to identifying and reducing leakage and enabling
better value for money for the consumer. The Government set out that water companies
in areas of ‘water stress’ can compulsorily meter, following evidence it provides
value for money and has customer support in their resource planning. Where this is
the case, a customer may not be able to switch back to unmeasured charges. Other water
companies do offer the opportunity for customers to switch back to an unmeasured charge
following meter installation. All water companies offer social tariffs as part of
affordability packages for consumers who may be struggling to pay their water bills.</p>
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