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<p>The information requested is not available in the format requested and doing so
could only be provided at disproportionate cost.</p><p> </p><p>The Department has
a two tier complaints process which considers formal complaints about our service
and can be found on Gov.uk</p><p> </p><p>The Department does not collect data about
the parliamentary constituency for complaints received from members of the public.
Numbers of complaints can be found at</p><p>(<a href="https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions"
target="_blank">https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions</a>)</p><p>
</p><p>The number of complaints about DWP benefits from April 2018 to March 2019,
where the Department’s management information indicated that there was an honourable
Member interest, are as follows:</p><table><tbody><tr><td><p>Tier 1 (Resolution)</p></td><td><p>6,310</p></td></tr><tr><td><p>Tier
2 (Review)</p></td><td><p>51</p></td></tr></tbody></table><p> </p><p>These figures
include complaints escalated across 2018/2019.</p><p> </p>
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