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1131049

registered interest
date	10/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many complaints submitted to his Department by (a) hon. Members and (b) people in each parliamentary constituency in each of the last five years.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	262405
answer	answer is ministerial correction date of answer 21/06/2019 answer text <p>The information requested is not available in the format requested and doing so could only be provided at disproportionate cost.</p><p> </p><p>The Department has a two tier complaints process which considers formal complaints about our service and can be found on Gov.uk</p><p> </p><p>The Department does not collect data about the parliamentary constituency for complaints received from members of the public. Numbers of complaints can be found at</p><p>(<a href="https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions" target="_blank">https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions</a>)</p><p> </p><p>The number of complaints about DWP benefits from April 2018 to March 2019, where the Department’s management information indicated that there was an honourable Member interest, are as follows:</p><table><tbody><tr><td><p>Tier 1 (Resolution)</p></td><td><p>6,310</p></td></tr><tr><td><p>Tier 2 (Review)</p></td><td><p>51</p></td></tr></tbody></table><p> </p><p>These figures include complaints escalated across 2018/2019.</p><p> </p> answering member constituency Colchester answering member printed Will Quince question first answered 21/06/2019 13:43:18 answering member 4423 label Biography information for Will Quince
tabling member	4418 label Biography information for Justin Madders

1130706

registered interest
date	07/06/2019
answering body	Scotland Office
answering dept id	2
answering dept short name	Scotland
answering dept sort name	Scotland
hansard heading	Scotland Office: Living Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Scotland, what proportion of organisations that hold contracts with his Department pay the National Living Wage.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	261515
answer	answer is ministerial correction date of answer 13/06/2019 answer text <p>All organisations holding contracts with the Office of the Secretary of State for Scotland provide assurances on their full compliance with the requirements of the National Minimum Wage and National Living Wage.</p> answering member constituency Dumfriesshire, Clydesdale and Tweeddale answering member printed David Mundell question first answered 13/06/2019 09:54:24 answering member 1512 label Biography information for David Mundell
tabling member	4418 label Biography information for Justin Madders

1130707

registered interest
date	07/06/2019
answering body	Northern Ireland Office
answering dept id	21
answering dept short name	Northern Ireland
answering dept sort name	Northern Ireland
hansard heading	Northern Ireland Office: Living Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Northern Ireland, what proportion of organisations that hold contracts with her Department pay the National Living Wage.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	261516
answer	answer is ministerial correction date of answer 17/06/2019 answer text <p>The Northern Ireland Office does not hold this information centrally. However, the Department fully recognises that it is a criminal offence for employers to not pay someone the National Minimum Wage or National Living Wage.</p> answering member constituency Weston-super-Mare answering member printed John Penrose question first answered 17/06/2019 11:26:38 answering member 1584 label Biography information for John Penrose
tabling member	4418 label Biography information for Justin Madders

1130546

registered interest
date	06/06/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Home Office: Living Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what proportion of organisations that hold contracts with his Department pay the National Living Wage.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	261245
answer	answer is ministerial correction date of answer 14/06/2019 answer text <p>This information is not held centrally. The Home Office requires all of its suppliers to comply with the legal minimum standards of pay as set out in the Government’s National Living Wage legislation.</p> answering member constituency Louth and Horncastle answering member printed Victoria Atkins question first answered 14/06/2019 11:25:01 answering member 4399 label Biography information for Victoria Atkins
tabling member	4418 label Biography information for Justin Madders

1130547

registered interest
date	06/06/2019
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	Foreign and Commonwealth Office: Living Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what proportion of organisations that hold contracts with his Department pay the National Living Wage.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	261246
answer	answer is ministerial correction date of answer 13/06/2019 answer text <p>We oblige all of our Contractors to ensure they are compliant with the National Living Wage legislation for staff employed in the UK.</p> answering member constituency Rutland and Melton answering member printed Sir Alan Duncan question first answered 13/06/2019 14:15:43 answering member 343 label Biography information for Sir Alan Duncan
tabling member	4418 label Biography information for Justin Madders

1130548

registered interest
date	06/06/2019
answering body	Department for Environment, Food and Rural Affairs
answering dept id	13
answering dept short name	Environment, Food and Rural Affairs
answering dept sort name	Environment, Food and Rural Affairs
hansard heading	Department for Environment, Food and Rural Affairs: Living Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Environment, Food and Rural Affairs, what proportion of organisations that hold contracts with his Department pay the National Living Wage.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	261247
answer	answer is ministerial correction date of answer 13/06/2019 answer text <p>The information requested is not held centrally and to obtain it would incur disproportionate costs.</p><p> </p> answering member constituency Scarborough and Whitby answering member printed Mr Robert Goodwill question first answered 13/06/2019 12:45:28 answering member 1562 label Biography information for Sir Robert Goodwill
tabling member	4418 label Biography information for Justin Madders

1130549

registered interest
date	06/06/2019
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Department for Transport: Living Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what proportion of organisations that hold contracts with his Department pay the National Living Wage.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	261248
answer	answer is ministerial correction date of answer 13/06/2019 answer text <p>The information requested could only be provided at a disproportionate cost to the Department.</p> answering member constituency Northampton North answering member printed Michael Ellis question first answered 13/06/2019 12:28:43 answering member 4116 label Biography information for Sir Michael Ellis
tabling member	4418 label Biography information for Justin Madders

1130550

registered interest
date	06/06/2019
answering body	Department for International Development
answering dept id	20
answering dept short name	International Development
answering dept sort name	International Development
hansard heading	Department for International Development: Living Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for International Development, what proportion of organisations that hold contracts with his Department pay the National Living Wage.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	261249
answer	answer is ministerial correction date of answer 13/06/2019 answer text <p>DFID does not have any employees who are paid less than the Living Wage as defined by the Living Wage Foundation. Nor does DFID have any workers in agencies that report to DFID who are paid less than the Living Wage as defined by the Living Wage Foundation.</p><p> </p><p>DFID encourages outsource partners to pay the Living Wage as defined by the Living Wage Foundation. None of DFID’s contracted workers are paid less than the National Living Wage.</p> answering member constituency West Worcestershire answering member printed Harriett Baldwin question first answered 13/06/2019 15:34:29 answering member 4107 label Biography information for Dame Harriett Baldwin
tabling member	4418 label Biography information for Justin Madders

1130551

registered interest
date	06/06/2019
answering body	Department for International Trade
answering dept id	202
answering dept short name	International Trade
answering dept sort name	International Trade
hansard heading	Department for International Trade: Living Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for International Trade, what proportion of organisations that hold contracts with his Department pay the National Living Wage.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	261250
answer	answer is ministerial correction date of answer 12/06/2019 answer text <p>Rates of pay for people working for third party contractors are determined by their respective employers and is not held centrally. All outsourced providers are required to pay as a minimum, either the National Minimum Wage or the National Living Wage.</p> answering member constituency Meon Valley answering member printed George Hollingbery question first answered 12/06/2019 12:46:00 answering member 4016 label Biography information for Sir George Hollingbery
tabling member	4418 label Biography information for Justin Madders

1130552

registered interest
date	06/06/2019
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Department of Health and Social Care: Living Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what proportion of organisations that hold contracts with his Department pay the National Living Wage.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	261251
answer	answer is ministerial correction date of answer 14/06/2019 answer text <p>From April 2016, the Government introduced a mandatory National Living Wage for workers aged 25 and above. The statutory National Minimum Wage applies to workers under the age of 25. The standard selection questionnaire for all Departmental contracts requires suppliers to confirm they have not broken any labour laws.</p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 14/06/2019 10:54:22 answering member 4008 label Biography information for Dame Caroline Dinenage
tabling member	4418 label Biography information for Justin Madders