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<p>In accordance with the contract Statement of Requirements, COMPASS providers ensure
that the recruitment, selection and training of its staff, including persons employed
by or as agents of sub-contractors to the Provider, are consistent with the standards
of service required for the performance of the service. The Providers fully equip
and train staff (including volunteers) in regular contact with service users and responsible
for the safety and security of Service Users and dependent children to ensure they
are able to fulfil their roles and ensure that appropriate and sufficient security
provisions are made for all staff undertaking face-to-face activities.</p><p>The delivery
of training by providers takes place regularly throughout the year, as and when new
staff are recruited, and consists of both individual and online learning as well as
classroom-based group workshops. The Home Office does not centrally record the dates
on which all such training takes place and both the dates and copies of individual
module material could only be obtained at disproportionate cost.</p>
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