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<p>Border Force is confident that resources to meet anticipated overall operational
requirements are in place with Border Force recruiting sufficient additional frontline
staff and continuing to build staffing levels during 2020/2021 across all critical
ports.</p><p>Resource and staffing requirements at every port, including Heathrow,
are continually reviewed by Border Force working with airport operators including
Heathrow Airport Ltd, and resources are deployed flexibly as and when they are required.</p><p>Nationally,
Border Force recruited over 1,000 additional officers in preparation for the end of
transition and continues to ensure maximum flexibility in their recruitment and deployment
approach.</p><p>Wait times in airports can be caused by a number of factors, not just
related to resourcing. This includes the volume of immigration case working, additional
support and checks in relation to Covid-19, and specific security activity. Our teams
seek to balance this range of tasking each day. Whilst mindful of passenger wait times
and experience, our primary objective is to ensure the security of the border and
that all mandated security activity is carried out to keep the country safe.</p>
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