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44558

registered interest
date	24/03/2014
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department for Transport and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.
tabling member printed	Lord Mendelsohn
uin	HL6215
answer	answer is ministerial correction date of answer 02/04/2014 answer text <p> </p><p>The information requested regarding the conduct of customer, user and satisfaction surveys across the Department for Transport and its agencies in the last 12 months is as follows:</p><p> </p><p> </p><table><tbody><tr><td><strong>Survey</strong></td><td>Comissioned by Board</td><td>Reported to Board</td></tr><tr><td> </td><td> </td><td> </td></tr><tr><td><strong>DVLA</strong></td><td> </td><td> </td></tr><tr><td>Customer Satisfaction Survey 2012-13</td><td>Yes</td><td>Yes</td></tr><tr><td> </td><td> </td><td> </td></tr><tr><td><strong>VOSA</strong></td><td> </td><td> </td></tr><tr><td>ATF Satisfaction Survey</td><td>Yes</td><td>Yes</td></tr><tr><td>PSV operators survey</td><td> </td><td> </td></tr><tr><td>MOT modernisation user survey</td><td> </td><td> </td></tr><tr><td>User evaluation of communications - operators</td><td> </td><td> </td></tr><tr><td>User evaluation of communications - MOT</td><td> </td><td> </td></tr><tr><td> </td><td> </td><td> </td></tr><tr><td><strong> MCA</strong></td><td> </td><td> </td></tr><tr><td>UK Ship Register</td><td> </td><td>Yes</td></tr><tr><td>Survey and Inspection Regime</td><td> </td><td>Yes</td></tr><tr><td>Seafarer Certifcate of Competency</td><td> </td><td>Yes</td></tr><tr><td>Seafarer Certificate of Equivalent Comeptency</td><td> </td><td>Yes</td></tr><tr><td> </td><td> </td><td> </td></tr><tr><td><strong>HA</strong></td><td> </td><td> </td></tr><tr><td>National Road User Survey</td><td> </td><td>Yes</td></tr><tr><td>Area Road User Survey x7</td><td> </td><td> </td></tr><tr><td> </td><td> </td><td> </td></tr><tr><td><strong>DSA</strong></td><td> </td><td> </td></tr><tr><td>Car driving test candidates x2</td><td> </td><td>Yes</td></tr><tr><td>Motorcycle driving test candidates x2</td><td> </td><td>Yes</td></tr><tr><td>LGC/PCV driving test candidates</td><td> </td><td>Yes</td></tr><tr><td>Approved driving instructors x2</td><td> </td><td>Yes</td></tr><tr><td>Approved motorcycle training bodies</td><td> </td><td> </td></tr><tr><td>Potential driving instructors</td><td> </td><td> </td></tr><tr><td>Trainers on the ORDIT register</td><td> </td><td> </td></tr><tr><td>Trainers on the voluntary LGV/PCV register</td><td> </td><td> </td></tr></tbody></table><p> </p><p>Glossary</p><table><tbody><tr><td>ATF</td><td>Authorised Testing Facility</td></tr><tr><td>DSA</td><td>Driver Standards Agency</td></tr><tr><td>DVLA</td><td>Driver and Vehicle Licensing Agency</td></tr><tr><td>HA</td><td>Highways Agency</td></tr><tr><td>MCA</td><td>Maritime and Coastguard Agency</td></tr><tr><td>PSV</td><td>Public service vehicle</td></tr><tr><td>VCA</td><td>Vehicle Certification Agency</td></tr><tr><td>VOSA</td><td>Vehicle and Operator Services Agency</td></tr><tr><td>LGV</td><td>Large goods vehicle</td></tr><tr><td>PCV</td><td>Passenger carrying vehicle</td></tr><tr><td>ORDIT</td><td>Online register of driving instructors</td></tr></tbody></table><p> </p><p> </p><p> </p> answering member printed Baroness Kramer question first answered 02/04/2014 12:00:00 answering member 1557 label Biography information for Baroness Kramer
tabling member	4286 label Biography information for Lord Mendelsohn

44560

registered interest
date	24/03/2014
answering body	Wales Office
answering dept id	28
answering dept short name	Wales
answering dept sort name	Wales
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Wales Office and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.
tabling member printed	Lord Mendelsohn
uin	HL6217
answer	answer is ministerial correction date of answer 31/03/2014 answer text <p>The Wales Office has not conducted any customer or user surveys in the last 12 months.</p><p>However, the Wales Office conducts a staff engagement survey annually, and the results are reported to the Department's management board.</p><p> </p> answering member printed Baroness Randerson question first answered 31/03/2014 12:00:00 answering member 4230 label Biography information for Baroness Randerson
tabling member	4286 label Biography information for Lord Mendelsohn

44561

registered interest
date	24/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department for Work and Pensions and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.
tabling member printed	Lord Mendelsohn
uin	HL6218
answer	answer is ministerial correction date of answer 31/03/2014 answer text <p /> <p /> <p>The Department for Work and Pensions conducts an annual Claimant Service and Experience Survey which measures customer satisfaction. The survey includes customers of Jobcentre Plus and the former agency Pensions, Disability and Carers Service. Fieldwork for the 2013 survey was completed in September. The survey is approved by the Operations Executive Team and key findings have been reported to them.</p><p> </p><p>The Child Maintenance Group conducts customer satisfaction surveys to cover all its statutory schemes. Quarterly surveys are run for the 1993/2003 and 2012 schemes and a monthly survey for the Options Gateway to tell how customers think suppliers are delivering service. All of these surveys are commissioned and reviewed for internal use by the CMG Executive Team.</p><p> </p> answering member printed Lord Freud question first answered 31/03/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	4286 label Biography information for Lord Mendelsohn

44562

registered interest
date	24/03/2014
answering body	Attorney General
answering dept id	88
answering dept short name	Attorney General
answering dept sort name	Attorney General
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what is the percentage cost over-run established by the management board for any budget in the Attorney General's Office to merit being tabled at the departmental management board; and how many times in the last 12 months that has occurred.
tabling member printed	Lord Mendelsohn
uin	HL6219
answer	answer is ministerial correction date of answer 07/04/2014 answer text <p>The Attorney General's Office (AGO) does not have a cost overrun established by the management board above which it merits a budget being tabled at departmental Executive Board. No overruns have been reported to the AGO Executive Board in the last 12 months.</p> answering member printed Lord Wallace of Tankerness question first answered 07/04/2014 12:00:00 answering member 630 label Biography information for Lord Wallace of Tankerness
tabling member	4286 label Biography information for Lord Mendelsohn

44213

registered interest
date	20/03/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what was the expenditure of the Home Office, in reserved areas, per capita in (1) England, (2) Scotland, (3) Wales, and (4) Northern Ireland, in each of the last five years.
tabling member printed	Lord Selkirk of Douglas
uin	HL6162
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p>The information is published in the Annual Report and Accounts for the Home Office under Country and Regional Analysis Data Tables on page 39 to 41 of the report and can be found on the gov.uk website under Home Office Annual report and accounts 2012 to 2013.</p><p> </p><p> </p><p> </p> answering member printed Lord Taylor of Holbeach question first answered 01/04/2014 12:00:00 answering member 3787 label Biography information for Lord Taylor of Holbeach
tabling member	802 label Biography information for Lord Selkirk of Douglas

44214

registered interest
date	20/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what was the expenditure of the Department for Work and Pensions, in reserved areas, per capita in (1) England, (2) Scotland, (3) Wales, and (4) Northern Ireland, in each of the last five years.
tabling member printed	Lord Selkirk of Douglas
uin	HL6163
answer	answer is ministerial correction date of answer 02/04/2014 answer text <p /> <p /> <p>Expenditure of the Department for Work and Pensions, in reserved areas, per capita in England, Scotland and Wales can be found in the table below.</p><p> </p><p>Expenditure for Northern Ireland has not been included as DWP does not administer benefits for Northern Ireland.</p><p> </p><table><tbody><tr><td><p>Expenditure per capita</p></td><td><p>2008/09</p></td><td><p>2009/10</p></td><td><p>2010/11</p></td><td><p>2011/12</p></td><td><p>2012/13</p></td></tr><tr><td><p>England</p></td><td><p>2,141</p></td><td><p>2,338</p></td><td><p>2,401</p></td><td><p>2,481</p></td><td><p>2,584</p></td></tr><tr><td><p>Scotland</p></td><td><p>2,342</p></td><td><p>2,515</p></td><td><p>2,572</p></td><td><p>2,639</p></td><td><p>2,743</p></td></tr><tr><td><p>Wales</p></td><td><p>2,489</p></td><td><p>2,692</p></td><td><p>2,755</p></td><td><p>2,840</p></td><td><p>2,946</p></td></tr></tbody></table><p>Sources: DWP accounting data, HMT Country and Regional Analysis tables, and ONS population estimates</p><p> </p><p>The sources for this data can be found on the following web sites.</p><p> </p><p>Benefit expenditure is from Regional Tables produced by DWP</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/266830/expenditure_by_region_201213.xls" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/266830/expenditure_by_region_201213.xls</a></p><p> </p><p>The benefit expenditure on individuals living overseas, or with address not recorded on statistical data sources, has not been included in the table above.</p><p> </p><p> </p><p> </p><p>Administrative expenditure is from Country and Regional Analysis Tables produced by HMT</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/261663/CRA_2013_Combined_Database_for_Publication.xlsx" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/261663/CRA_2013_Combined_Database_for_Publication.xlsx</a></p><p> </p><p><strong> </strong></p><p>Population Estimates have been produced by Office for National Statistics</p><p> </p><p>England</p><p><a href="http://www.ons.gov.uk/ons/about-ons/business-transparency/freedom-of-information/what-can-i-request/published-ad-hoc-data/pop/march-2014/england-population-estimates-1971-2012.xls" target="_blank">http://www.ons.gov.uk/ons/about-ons/business-transparency/freedom-of-information/what-can-i-request/published-ad-hoc-data/pop/march-2014/england-population-estimates-1971-2012.xls</a></p><p> </p><p>Scotland</p><p><a href="http://www.ons.gov.uk/ons/about-ons/business-transparency/freedom-of-information/what-can-i-request/published-ad-hoc-data/pop/march-2014/scotland-population-estimates-1872-2012.xls" target="_blank">http://www.ons.gov.uk/ons/about-ons/business-transparency/freedom-of-information/what-can-i-request/published-ad-hoc-data/pop/march-2014/scotland-population-estimates-1872-2012.xls</a></p><p> </p><p>Wales</p><p><a href="http://www.ons.gov.uk/ons/about-ons/business-transparency/freedom-of-information/what-can-i-request/published-ad-hoc-data/pop/march-2014/wales-population-estimates-1971-2012.xls" target="_blank">http://www.ons.gov.uk/ons/about-ons/business-transparency/freedom-of-information/what-can-i-request/published-ad-hoc-data/pop/march-2014/wales-population-estimates-1971-2012.xls</a></p> answering member printed Lord Freud question first answered 02/04/2014 12:00:00 answering member 3893 label Biography information for Lord Freud
tabling member	802 label Biography information for Lord Selkirk of Douglas

44215

registered interest
date	20/03/2014
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what was the expenditure of the Department for Transport, in reserved areas, per capita in (1) England, (2) Scotland, (3) Wales, and (4) Northern Ireland, in each of the last five years.
tabling member printed	Lord Selkirk of Douglas
uin	HL6164
answer	answer is ministerial correction date of answer 03/04/2014 answer text <p><br><br>Data on departmental expenditure in reserved areas is not available. As a proxy measure, data underlying the HM Treasury publication ‘Country and Regional Analysis' (CRA) shows expenditure split by country and region. This information has been compiled by HM Treasury with assistance from Central Government Departments.</p><p> </p><p> </p><p> </p><p>The underlying data can be found at the following link:</p><p> </p><p> </p><p> </p><p> </p><p><a href="https://www.gov.uk/government/publications/country-and-regional-analysis-2013" target="_blank">https://www.gov.uk/government/publications/country-and-regional-analysis-2013</a></p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>The table below represents total public expenditure on transport, not only that of the Department.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>Table A.15 UK identifiable expenditure on services by function, country and region, per head, 2008-09 to 2012-13, of which Transport:</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><table><tbody><tr><td> </td><td><p>2008-09</p><p> </p></td><td><p>2009-10</p><p> </p></td><td><p>2010-11</p><p> </p></td><td><p>2011-12</p><p> </p></td><td><p>2012-13</p><p> </p></td></tr><tr><td><p>England</p><p> </p></td><td><p>317</p><p> </p></td><td><p>348</p><p> </p></td><td><p>317</p><p> </p></td><td><p>288</p><p> </p></td><td><p>267</p><p> </p></td></tr><tr><td><p>Scotland</p><p> </p></td><td><p>528</p><p> </p></td><td><p>564</p><p> </p></td><td><p>523</p><p> </p></td><td><p>528</p><p> </p></td><td><p>539</p><p> </p></td></tr><tr><td><p>Wales</p><p> </p></td><td><p>315</p><p> </p></td><td><p>348</p><p> </p></td><td><p>363</p><p> </p></td><td><p>344</p><p> </p></td><td><p>365</p><p> </p></td></tr><tr><td><p>Northern Ireland</p><p> </p></td><td><p>304</p><p> </p></td><td><p>324</p><p> </p></td><td><p>387</p><p> </p></td><td><p>332</p><p> </p></td><td><p>311</p><p> </p></td></tr><tr><td><p>UK identifiable expenditure</p><p> </p></td><td><p>335</p><p> </p></td><td><p>365</p><p> </p></td><td><p>339</p><p> </p></td><td><p>312</p><p> </p></td><td><p>296</p><p> </p></td></tr></tbody></table><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Baroness Kramer question first answered 03/04/2014 12:00:00 answering member 1557 label Biography information for Baroness Kramer
tabling member	802 label Biography information for Lord Selkirk of Douglas

44216

registered interest
date	20/03/2014
answering body	Department for Energy and Climate Change
answering dept id	63
answering dept short name	Energy and Climate Change
answering dept sort name	Energy and Climate Change
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what was the expenditure of the Department for Energy and Climate Change, in reserved areas, per capita in (1) England, (2) Scotland, (3) Wales, and (4) Northern Ireland, in each of the last five years.
tabling member printed	Lord Selkirk of Douglas
uin	HL6165
answer	answer is ministerial correction date of answer 27/03/2014 answer text <p>The expenditure in reserved areas, per capita, of the Department of Energy and Climate Change is published in the Department's Annual Report and Accounts 2012-13 (HC18) .</p><p> </p><p>Available figures may be found on page 264 of the Report (Table 7: Total identifiable expenditure on services by country and region, per head 2007-08 to 2011-12).</p><p> </p><p>Figures for 2012-13 will be published in the Annual Report for 2013-14 which is due to be laid before Parliament in June 2014 for publication in July 2014.</p><p> </p><p> </p> answering member printed Baroness Verma question first answered 27/03/2014 12:00:00 answering member 3790 label Biography information for Baroness Verma
tabling member	802 label Biography information for Lord Selkirk of Douglas

44218

registered interest
date	20/03/2014
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many children and young people with a diagnosis of chronic fatigue syndrome or myalgic encephalomyelitis who are subject to child protection investigation have been recorded as disabled under the Equality Act 2010 by local authority education and social services departments since the Act came into force.
tabling member printed	The Countess of Mar
uin	HL6167
answer	answer is ministerial correction date of answer 26/03/2014 answer text <p>The Department for Education does not hold the data requested.</p> answering member printed Lord Nash question first answered 26/03/2014 12:00:00 answering member 4270 label Biography information for Lord Nash
tabling member	1861 label Biography information for The Countess of Mar

44223

registered interest
date	20/03/2014
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many head teachers in state-funded schools were removed from their positions in (1) 2010–11, (2) 2011–12, (3) 2012–13, and (4) to date in 2013–14.
tabling member printed	Lord Storey
uin	HL6172
answer	answer is ministerial correction date of answer 27/03/2014 answer text <p>The information requested is not held centrally.</p> answering member printed Lord Nash question first answered 27/03/2014 12:00:00 answering member 4270 label Biography information for Lord Nash
tabling member	4238 label Biography information for Lord Storey