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92745
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Access to Work Programme more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government how many Access to Work advisers have received (1) awareness training in the implications for a particular disability, and (2) training to enable them to work constructively with employers. more like this
tabling member printed
Lord Hunt of Kings Heath more like this
uin HL1981 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-23more like thismore than 2014-10-23
answer text <p>All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality &amp; Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.</p><p> </p><p>Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer’s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.</p><p> </p><p>Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.</p>
answering member printed Lord Freud more like this
grouped question UIN
HL1982 more like this
HL1983 more like this
HL1986 more like this
question first answered
less than 2014-10-23T15:24:38.7372062Zmore like thismore than 2014-10-23T15:24:38.7372062Z
answering member
3893
label Biography information for Lord Freud more like this
tabling member
2024
label Biography information for Lord Hunt of Kings Heath more like this
92746
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Access to Work Programme more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government how they are monitoring the approaches taken by Access to Work advisers during the assessment and decision-making process, and what measures they are taking to ensure consistency. more like this
tabling member printed
Lord Hunt of Kings Heath more like this
uin HL1982 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-23more like thismore than 2014-10-23
answer text <p>All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality &amp; Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.</p><p> </p><p>Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer’s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.</p><p> </p><p>Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.</p>
answering member printed Lord Freud more like this
grouped question UIN
HL1981 more like this
HL1983 more like this
HL1986 more like this
question first answered
less than 2014-10-23T15:24:39.3903552Zmore like thismore than 2014-10-23T15:24:39.3903552Z
answering member
3893
label Biography information for Lord Freud more like this
tabling member
2024
label Biography information for Lord Hunt of Kings Heath more like this
92747
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Access to Work Programme more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government what is their assessment of the service delivery standards for the Access to Work scheme. more like this
tabling member printed
Lord Hunt of Kings Heath more like this
uin HL1983 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-23more like thismore than 2014-10-23
answer text <p>All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality &amp; Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.</p><p> </p><p>Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer’s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.</p><p> </p><p>Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.</p>
answering member printed Lord Freud more like this
grouped question UIN
HL1981 more like this
HL1982 more like this
HL1986 more like this
question first answered
less than 2014-10-23T15:24:39.4716823Zmore like thismore than 2014-10-23T15:24:39.4716823Z
answering member
3893
label Biography information for Lord Freud more like this
tabling member
2024
label Biography information for Lord Hunt of Kings Heath more like this
92748
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Access to Work Programme more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government how they are currently engaging in dialogue with organisations, employers and individuals to guarantee best practice throughout the Access to Work scheme. more like this
tabling member printed
Lord Hunt of Kings Heath more like this
uin HL1984 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-23more like thismore than 2014-10-23
answer text <p>The Department for Work and Pensions has conducted a series of meetings and workshops this year with users, disabled people's organisations, employers and other experts to ensure that Access to Work builds on its success in a way that is sustainable and ensures that we can help as many disabled people to fulfil their potential in the workplace as possible.</p><p> </p><p>It is right that larger employers make a contribution to supporting their staff, but we are looking more widely at how we can better support employers to recruit and retain disabled people. We have already made a significant concession on cost share by exempting small employers from cost share, potentially saving businesses with fewer than 50 staff up to £2,400 for each employee who uses the scheme.</p> more like this
answering member printed Lord Freud more like this
grouped question UIN HL1985 more like this
question first answered
less than 2014-10-23T14:21:18.5352272Zmore like thismore than 2014-10-23T14:21:18.5352272Z
answering member
3893
label Biography information for Lord Freud more like this
tabling member
2024
label Biography information for Lord Hunt of Kings Heath more like this
92749
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Access to Work Programme more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government what assessment they have made of the impact of the Access to Work scheme’s allocations on employers’ ability to employ large numbers of disabled employees. more like this
tabling member printed
Lord Hunt of Kings Heath more like this
uin HL1985 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-23more like thismore than 2014-10-23
answer text <p>The Department for Work and Pensions has conducted a series of meetings and workshops this year with users, disabled people's organisations, employers and other experts to ensure that Access to Work builds on its success in a way that is sustainable and ensures that we can help as many disabled people to fulfil their potential in the workplace as possible.</p><p> </p><p>It is right that larger employers make a contribution to supporting their staff, but we are looking more widely at how we can better support employers to recruit and retain disabled people. We have already made a significant concession on cost share by exempting small employers from cost share, potentially saving businesses with fewer than 50 staff up to £2,400 for each employee who uses the scheme.</p> more like this
answering member printed Lord Freud more like this
grouped question UIN HL1984 more like this
question first answered
less than 2014-10-23T14:21:19.3113748Zmore like thismore than 2014-10-23T14:21:19.3113748Z
answering member
3893
label Biography information for Lord Freud more like this
tabling member
2024
label Biography information for Lord Hunt of Kings Heath more like this
92750
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Access to Work Programme more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government what steps they are taking to consider individual and local requirements in the provision of Access to Work support for deaf people. more like this
tabling member printed
Lord Hunt of Kings Heath more like this
uin HL1986 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-23more like thismore than 2014-10-23
answer text <p>All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality &amp; Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.</p><p> </p><p>Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer’s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.</p><p> </p><p>Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.</p>
answering member printed Lord Freud more like this
grouped question UIN
HL1981 more like this
HL1982 more like this
HL1983 more like this
question first answered
less than 2014-10-23T15:24:39.5654326Zmore like thismore than 2014-10-23T15:24:39.5654326Z
answering member
3893
label Biography information for Lord Freud more like this
tabling member
2024
label Biography information for Lord Hunt of Kings Heath more like this
92751
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Cabinet Office more like this
answering dept id 53 more like this
answering dept short name Cabinet Office more like this
answering dept sort name Cabinet Office more like this
hansard heading Charities: Registration more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government what is the average time taken by the Charity Commission to approve a new charity for registration; what is the target time for the completion of charity registrations; and what proportion of applications for registration are completed within the agreed target time. more like this
tabling member printed
Baroness Hayter of Kentish Town more like this
uin HL1987 more like this
answer
answer
is ministerial correction false more like this
date of answer remove maximum value filtermore like thismore than 2014-10-27
answer text <p>The information requested falls within the responsibility of the Charity Commission. I have asked the Chief Executive to reply.</p><p> </p> more like this
answering member printed Lord Wallace of Saltaire more like this
grouped question UIN HL1988 more like this
question first answered
less than 2014-10-27T18:03:05.9468587Zmore like thismore than 2014-10-27T18:03:05.9468587Z
answering member
1816
label Biography information for Lord Wallace of Saltaire more like this
attachment
1
file name Baroness Hayter PQs re registration stats 15 Oct 14 (2).pdf more like this
title Chief Executive Reply more like this
tabling member
4159
label Biography information for Baroness Hayter of Kentish Town more like this
92752
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Cabinet Office more like this
answering dept id 53 more like this
answering dept short name Cabinet Office more like this
answering dept sort name Cabinet Office more like this
hansard heading Charities: Registration more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government how many outstanding applications for registration by the Charity Commission there are; and how any backlog will be addressed. more like this
tabling member printed
Baroness Hayter of Kentish Town more like this
uin HL1988 more like this
answer
answer
is ministerial correction false more like this
date of answer remove maximum value filtermore like thismore than 2014-10-27
answer text <p>The information requested falls within the responsibility of the Charity Commission. I have asked the Chief Executive to reply.</p><p> </p> more like this
answering member printed Lord Wallace of Saltaire more like this
grouped question UIN HL1987 more like this
question first answered
less than 2014-10-27T18:03:06.9481826Zmore like thismore than 2014-10-27T18:03:06.9481826Z
answering member
1816
label Biography information for Lord Wallace of Saltaire more like this
attachment
1
file name Baroness Hayter PQs re registration stats 15 Oct 14 (2).pdf more like this
title Chief Executive Reply more like this
tabling member
4159
label Biography information for Baroness Hayter of Kentish Town more like this
92754
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Cabinet Office more like this
answering dept id 53 more like this
answering dept short name Cabinet Office more like this
answering dept sort name Cabinet Office more like this
hansard heading Alcoholic Drinks more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government whether the new chief executive of the civil service will have any role in advising them on alcohol pricing or any aspect of their alcohol strategy. more like this
tabling member printed
Baroness Hayter of Kentish Town more like this
uin HL1990 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-21more like thismore than 2014-10-21
answer text <p>The Chief Executive of the Civil Service is in charge of key corporate functions of Government and accelerating the Government’s efficiency and reform agenda and Civil Service transformation. He will not have any role in alcohol strategy or pricing.</p><p> </p> more like this
answering member printed Lord Wallace of Saltaire more like this
question first answered
less than 2014-10-21T11:07:21.3461166Zmore like thismore than 2014-10-21T11:07:21.3461166Z
answering member
1816
label Biography information for Lord Wallace of Saltaire more like this
tabling member
4159
label Biography information for Baroness Hayter of Kentish Town more like this
92756
registered interest false more like this
date less than 2014-10-13more like thismore than 2014-10-13
answering body
Cabinet Office more like this
answering dept id 53 more like this
answering dept short name Cabinet Office more like this
answering dept sort name Cabinet Office more like this
hansard heading Electoral Commission more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government, further to the Written Answers by Lord Wallace of Saltaire on 8 July (HL745) and 28 July (HL1102), and in the light of representations made about the names and descriptions of political parties appearing on ballot papers and allegations of electoral malpractice, whether they will review the powers and governance of the Electoral Commission. more like this
tabling member printed
Lord Vinson more like this
uin HL1992 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2014-10-22more like thismore than 2014-10-22
answer text <p>The Electoral Commission has a statutory role in registering party descriptions, and already has the power to not register certain types of descriptions, including those which are either offensive or misleading to the voter. These duties are set out in legislation and it is important that the Electoral Commission fulfils these efficiently and effectively. Following an incident earlier in the year when the Electoral Commission mistakenly registered an extremely offensive party description, an independent review made some recommendations about future practice which the Electoral Commission accepted.</p><p> </p><p>The Government has no plans to review the powers and governance of the Electoral Commission. The 11th report of the Committee on Standards in Public Life, Review of the Electoral Commission, recommended that the role of the Electoral Commission should be streamlined and re-focused into two core roles as a regulator of (a) political party funding and (b) of electoral administration. This recommendation was accepted by Government and the Electoral Commission.</p><p> </p><p> </p>
answering member printed Lord Wallace of Saltaire more like this
question first answered
less than 2014-10-22T15:40:08.4958265Zmore like thismore than 2014-10-22T15:40:08.4958265Z
answering member
1816
label Biography information for Lord Wallace of Saltaire more like this
tabling member
1807
label Biography information for Lord Vinson more like this