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<p>The government established the Office for Students (OfS) as the independent regulator
for higher education (HE) in 2018. As a pre-condition for registration, the OfS requires
all HE providers to submit student protection plans for approval. This means that
all HE providers registered with the OfS must have a student protection plan in place.</p><p>Student
protection plans set out what students in HE can expect to happen should a course,
campus, or institution close. The purpose of a plan is to ensure that students can
continue and complete their studies, or can be compensated if this is not possible.</p><p>In
the event of a change in a provider’s circumstances, such as a significant course
closure or a campus closure, the OfS will work closely with the provider and its students
to ensure that students’ interests continue to be protected. Universities have previously
worked to reduce the impact on students in a variety of ways, many universities have
awarded degrees when they have enough evidence of a student’s prior attainment to
do so. Others have assigned provisional grades to students to allow them to progress.</p><p>Where
a student complaint cannot be resolved through the institution’s own complaint processes,
the student can ask for their complaint to be reviewed by the Office of the Independent
Adjudicator for Higher Education in England (OIA), which was set up to review student
complaints about higher education providers in England. The OIA's website gives details
about eligibility criteria and how to make a complaint.</p><p>Further education colleges
are autonomous organisations, therefore they are responsible for the management of
their operations. If a college has to withdraw a course, or if there is a change to
the course provision, we would expect college course leaders to give affected students
as much help and support as possible to find a suitable alternative course.</p>
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