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<p>All frontline officers undertake e-learning in keeping children safe, Section 55
safeguarding responsibilities, trafficking indicators, the National Referral Mechanism,
Female Genital Mutilation and Modern Slavery.</p><p>All new Border Force staff now
undertake a four hour classroom based module on protecting the vulnerable. This Protecting
The Vulnerable (PTV) module is mandatory and is also included in training for seasonal
workforce. Evaluation of this module is that it is having a positive effect on the
skills of new officers and work is underway to use this to up-skill all existing BF
frontline staff.</p><p>Border Force also has a network of specially trained Safeguarding
and Modern Slavery (SAMS) teams who receive a classroom training course focussing
on the knowledge and skills needed for this area.</p><p>For UK Visa’s and Immigration
staff. A training package is delivered to all staff who handle refugees with trauma
called Vicarious Trauma. This course is designed to encourage Decision-Makers to reflect
upon the nature of asylum work and consider how it may affect them psychologically
and emotionally. It raises awareness of both the psychological factors affecting Decision
Makers and the potential risks which accompany this work.</p><p>In addition, the Home
Office offers Safeguarding training to all staff who handle refuges with trauma. The
Home Office has worked closely with experts in trauma in developing its policy guidance
on asylum screening, in particular Freedom from Torture.</p><p>The employee assistance
programme (EAP) aids with any emotional or practical problems, for example anxiety,
bereavement, sexual harassment, debt or depression. The EAP gives impartial, confidential
support to staff. The EAP provides practical, up to date information on a wide range
of topics. There is also a manager support area with advice on disputes, mental health
issues and traumatic incidents.’</p>
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