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1488596

registered interest
date	12/07/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Home Office: Email
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many British citizens have paid to send email enquiries via SITEL UK; and what is the cost to the applicant of sending such an email from within the UK.
tabling member printed	Lord Rosser
uin	HL1712
answer	answer is ministerial correction date of answer 26/07/2022 answer text <p>SITEL UK delivered the UKVI overseas helpline services from March 2017 up until April 2021. Teleperformance now deliver this service on behalf of the Home Office.</p><p>Customers who are looking to apply or have applied for visas from outside the UK who choose to make contact by e-mail will be charged £2.74 per e-mail enquiry. This includes the initial e-mail enquiry plus any follow-up e-mails to and from the contact centre relating to the same enquiry. E-mails are sent via a web message form found on the <a href="https://www.gov.uk/contact-ukvi-inside-outside-uk" target="_blank">Contact UKVI</a> pages on Gov.uk.</p><p>The specific email form can be found <a href="https://www.gov.uk/contact-ukvi-inside-outside-uk/y/outside-the-uk/something-else/english" target="_blank">here</a> under the section ‘online’.</p><p>Customers applying for visas from within the UK are not charged to send an email.</p><p>We do not hold data on the nationality of people who have paid to send an email.</p> answering member printed Baroness Williams of Trafford question first answered 26/07/2022 15:18:01 answering member 4311 label Biography information for Baroness Williams of Trafford
tabling member	3687 label Biography information for Lord Rosser

1343514

registered interest
date	05/07/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	National Insurance
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many National Insurance numbers were valid on 21 March.
tabling member printed	Lord Lucas
uin	HL1712
answer	answer is ministerial correction date of answer 14/07/2021 answer text <p>The Information for 21 March is not available.</p><p><strong> </strong></p><p><strong> </strong></p> answering member printed Baroness Stedman-Scott question first answered 14/07/2021 14:41:42 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	1879 label Biography information for Lord Lucas

1179835

registered interest
date	24/02/2020
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Culham
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what plans they have to increase the railway services at Culham to support the proposed increase in housing in the area; what assessment they have made of the impact of an increase in railway services at Culham on carbon emissions; and whether they expect any such improvements to rail services will precede the construction of new homes in the area.
tabling member printed	Baroness Bennett of Manor Castle
uin	HL1712
answer	answer is ministerial correction date of answer 09/03/2020 answer text <p>A study of the rail corridors in Oxfordshire has been undertaken by Network Rail in partnership with the Department for Transport and local stakeholders led by the Oxfordshire Growth Board. The scope of the study has included an assessment of the demand for train services to and from Oxfordshire stations, including Culham, taking account of planned housing growth contained within existing Local Plans.</p><p> </p><p>The Oxfordshire Rail Corridor Study will be published this Spring, and the outcomes will be progressed in accordance with the Rail Network Enhancement Pipeline. The work undertaken to date has not included an assessment of the impact on carbon emissions of any proposals, which is because the limit of the study work was to produce a train service specification to meet forecast demand, understand the existing capacity shortfall and the infrastructure interventions that might be required in order to meet that specification.</p><p> </p> answering member printed Baroness Vere of Norbiton question first answered 09/03/2020 16:58:09 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4719 label Biography information for Baroness Bennett of Manor Castle