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<p>The <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fhome-office-digital-data-and-technology-strategy-2024%2Fhome-office-digital-data-and-technology-strategy-2024%23be-product-centric&data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253197895453%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=JgwFvMWfIfcCoi1x9bgyUFB4mPpR5mOv6CLQ3nbHnDQ%3D&reserved=0"
target="_blank">Home Office Digital, Data and Technology strategy</a> refers to accessibility
several times and we have published our <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdesign.homeoffice.gov.uk%2Faccessibility&data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253197895453%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=TxULRiNAvrOLcKEGLG5WVsGjPQPVynk9EDLDlIdvoPk%3D&reserved=0"
target="_blank">Accessibility Standard and guidance</a>.</p><p>Our Accessibility Assurance
team has 4 consultants. They drive greater accessibility of the products developed/procured/used
by Home Office, to reduce the risks that disabled people cannot use our services.
They improve the capability, confidence and culture of teams to meet our Accessibility
Standard and legal requirements. Together we develop and embed the standard into
processes and professions, then assess the efficacy of controls to meet it.</p><p>For
example our intranet team recently influenced Microsoft to fix a number of accessibility
issues in SharePoint which will benefit our own users and others around the world.</p><p>We
provide a monthly Introduction to Accessibility course that is open to all staff and
mandatory for those working in user centred design. After a year of training our Quality
Assurance and Test colleagues, embedded in delivery teams, have taken on primary responsibility
for testing against the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.w3.org%2FTR%2FWCAG21%2F&data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=UQgbZWDFLGGpCb3GN6PlLXytDm276rWB6doXvHTp6v0%3D&reserved=0"
target="_blank">Web Content Accessibility Guidelines</a>.</p><p>We are organisational
members of the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.accessibilityassociation.org%2Fs%2F&data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=jrfslHNX36KfppOEM0R1RTwLzzgW1fqZf%2Bh2wkIYO5c%3D&reserved=0"
target="_blank">International Association for Accessibility Professionals</a> and
the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbusinessdisabilityforum.org.uk%2F&data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=wku%2Fc8lBik48JSJbw2%2B%2BDg%2FVNY1bK7wX6%2BJWpkOV5Kg%3D&reserved=0"
target="_blank">Business Disablity Forum</a> as well as managing the cross-government
accessibility community. We use these to stay abreast of the latest thinking and good
practices.We are also working strategically across government on procurement policy,
to get the commercial sector to supply accessible products for staff and public users.</p><p>User-centred
design (UCD) and accessibility are integral to our approach to improve usability of
the Home Office's digital services. We are committed to making our services and products
more usable in our <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fhome-office-digital-data-and-technology-strategy-2024%2Fhome-office-digital-data-and-technology-strategy-2024%23be-product-centric&data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1fH7Hq44fS7xhT6pkGF74%2FAknyTMp%2BXuLb%2B%2Bbe%2Bnucs%3D&reserved=0"
target="_blank">Home Office Digital, Data and Technology strategy</a> and departmental
outcome delivery plan.</p><p>The Home Office has a thriving community of over 300
practitioners in UCD, which comprises User Research, Interaction Design, Service Design
and Content Design roles. Our UCD practitioners are deployed across projects in migration
and borders, public protection and internal services. There is a professional support
and management structure in place to oversee and develop our practice and provide
assurance, tools and training to ensure our work is of high quality.</p><p>Our community
of practitioners follow the best practice from the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fservice-manual%2Fservice-standard&data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=uZtF%2B7xGzZOh5PGs9BuR4dEt2pqDmFw4tbrpP6yLDeo%3D&reserved=0"
target="_blank">Government Service Standard</a>, which places the emphasis on understanding
user's needs. We also have a usability testing facility in Croydon and we are a Market
Research Society Company Partner.</p><p>Our current focus in UCD is growing our community
through permanent recruitment and our <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhodigital.blog.gov.uk%2Fcategory%2Frecruitment%2Fdigital-career-development-programme%2F&data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=7YpsuMQQi0RhEk5dDT2cJekbrRFCF0RreqzVnxoTg3c%3D&reserved=0"
target="_blank">digital development programme</a>.</p>
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