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<p>People with non-visible disabilities can experience difficulties or be disadvantaged
in their ability to access services. Their difficulty can be exacerbated because service
provider personnel are unaware of their disability and any different or additional
needs they may have.</p><p> </p><p>During the pandemic, the green Sunflower Lanyard
scheme gained popularity to indicate an individual's non-visible disability in relation
to mask exemption. The Sunflower Lanyard scheme is recognised by some retailers and
transport authorities as an indication that a customer or passenger may need additional
help because of a non-visible disability. Some individuals prefer to make their non-visible
disability known to others by wearing a <em>visible</em> indication of their disability
- the Sunflower Lanyard scheme is one such option.</p><p> </p><p>However, this is
a personal choice. It is not the Government's intent to promote any one voluntary
scheme, nor to suggest that disabled people should feel that they have to make their
disability known to others.</p>
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