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tabling member printed	Catherine West
identifier	174
max ddp modified	2020-01-20T16:43:02.012Z
min answer › question first answered	2019-11-05T14:59:57.697Z
min ddp created	2019-10-30T19:57:35.397Z

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1168359

registered interest

date

19/12/2019

answering body

Department for Business, Energy and Industrial Strategy

answering dept id

201

answering dept short name

Business, Energy and Industrial Strategy

answering dept sort name

Business, Energy and Industrial Strategy

hansard heading

Energy: Meters

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment her Department has made of the effect on people on low incomes of increasing the minimum top up amount on a prepayment meter; and whether she has had discussions with (a) British Gas and (b) other energy providers on such a change.

tabling member constituency

Hornsey and Wood Green

tabling member printed

Catherine West

uin

174

answer

is ministerial correction

date of answer

07/01/2020

answer text

British Gas are introducing a minimum top up of £5 for most of their prepayment customers starting on 1 January. This is a commercial decision of British Gas. Although a £5 minimum top up is not uncommon practice amongst suppliers, there are many that offer a minimum top up of £1. BEIS officials are liaising with Ofgem to confirm whether they were given prior notification of British Gas’ decision, and also that British Gas has met its obligation to treat customers fairly and ensure that each customer was provided with information about the assistance and advice that is available to them. Customers are protected through the price caps on standard variable and prepayment meter tariffs. A key challenge now is for suppliers to put the consumer first and improve their customer service.

answering member constituency

Spelthorne

answering member printed

Kwasi Kwarteng

question first answered

07/01/2020 13:45:05

answering member

4134

label	Biography information for Kwasi Kwarteng

tabling member

4523

label	Biography information for Catherine West