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672273
registered interest false more like this
date less than 2017-01-12more like thismore than 2017-01-12
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading thebigword more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government which company, or companies, are being sub-contracted by <i>thebigword</i> to provide court interpreting services; and whether those companies are subject to quality assurance. more like this
tabling member printed
Baroness Coussins more like this
uin HL4611 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-01-26more like thismore than 2017-01-26
answer text <p>To ensure a high and consistent level of fulfilment across all geographical areas and in rare languages, thebigword have partnered with a number of subcontractors, namely: Global Language Services Limited, Cintra Translations Limited, Debonair Languages Ltd, Supreme Linguistic Services Ltd, Mango Spice Language Solutions, J-anne Interpreting and Translation Service Limited, Global Translation Services and Language River.</p><p> </p><p>Thebigword must ensure that its subcontracts contain obligations no less onerous on the sub-contractor than those imposed on them by the Ministry, including those relating to quality and performance standards. Thebigword are also responsible for carrying out audits to ensure subcontractor adherence to the contract service specification.</p><p> </p><p>All language professionals provided by thebigword, whether directly or via subcontractor, will be subject to ongoing quality assurance provided by The Language Shop. This includes a programme of 'spot checks' of interpreters undertaking assignments.</p>
answering member printed Lord Keen of Elie more like this
question first answered
less than 2017-01-26T14:27:17.82Zmore like thismore than 2017-01-26T14:27:17.82Z
answering member
4538
label Biography information for Lord Keen of Elie more like this
tabling member
3829
label Biography information for Baroness Coussins more like this