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1201801

registered interest
date	09/06/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many new applications for universal credit there were in each constituency since 1 March 2020.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	57257
answer	answer is ministerial correction date of answer 15/06/2020 answer text <p>Statistics for Universal Credit claims by postcode area, and starts by postcode area and Jobcentre Plus office can be found on Stat-Xplore:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>The available information on the number of households with children on Universal Credit, by parliamentary constituency, is published and can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 57258 question first answered 15/06/2020 16:25:52 answering member 4423 label Biography information for Will Quince
tabling member	4463 label Biography information for Chris Stephens

1201803

registered interest
date	09/06/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many new applications there were for universal credit by households with children in each constituency since 1 March 2020.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	57258
answer	answer is ministerial correction date of answer 15/06/2020 answer text <p>Statistics for Universal Credit claims by postcode area, and starts by postcode area and Jobcentre Plus office can be found on Stat-Xplore:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>The available information on the number of households with children on Universal Credit, by parliamentary constituency, is published and can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 57257 question first answered 15/06/2020 16:25:53 answering member 4423 label Biography information for Will Quince
tabling member	4463 label Biography information for Chris Stephens

1183047

registered interest
date	05/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 5 February 2020 to Question 10759, how many claimants had deductions taken from their universal credit payments in each parliamentary constituency in August 2019.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	25696
answer	answer is ministerial correction date of answer 24/04/2020 answer text <p>This Government is committed to providing a strong welfare safety-net for those who need it. Our deductions policy strikes a fair balance between a claimant’s need to meet their financial obligations and their ability to ensure they can meet their day-to-day needs. Since October 2019, Universal Credit deductions are set at a maximum of 30% of a claimant’s standard allowance, down from 40% previously.</p><p> </p><p>The requested information surrounding deductions to Universal Credit payments by parliamentary constituency is shown in the attached table.</p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 25694 question first answered 24/04/2020 08:30:03 answering member 4423 label Biography information for Will Quince attachment 1 file name PQs 25694, 25696- Chris Stephens- Additional Data Deductions incl. table.xlsx title Additional data deductions table previous answer version 11689 answering member constituency Colchester answering member printed Will Quince answering member 4423 label Biography information for Will Quince
tabling member	4463 label Biography information for Chris Stephens

1180558

registered interest
date	25/02/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of universal credit claims that have had a deduction applied had (a) up to 20 per cent, (b) between 21 and 30 per cent, (c) between 31 and 40 per cent and (d) more than 41 per cent deducted in the latest period for which data is available.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	20637
answer	answer is ministerial correction date of answer 03/03/2020 answer text <p>This Government is committed to providing a strong welfare safety-net for those who need it. There is a well-established system of hardship payments, benefit advances and budgeting loans for those who need extra support.</p><p> </p><p>Our deductions policy strikes a fair balance between a claimant’s need to meet their financial obligations and their ability to ensure they can meet their day-to-day needs. Since October 2019, Universal Credit deductions are a maximum of 30% of a claimant’s standard allowance down from 40% previously.</p><p> </p><p>We also recognise the importance of safeguarding the welfare of claimants who have incurred debt, so last resort deductions over the 30% cap can be applied to protect vulnerable claimants from eviction and/or having their fuel supply disconnected, by providing a repayment method for arrears of these essential services.</p><p> </p><p>Of all eligible claims to Universal Credit Full Service due a payment in November 2019, 58% (1,307,000 claims) had a deduction.</p><p> </p><p>Of this 1,307,000 claims with a deduction:</p><p> </p><p>a) 44% (569,000 claims) had deductions up to and including 20% of the Standard Allowance (25% of all eligible claims).</p><p> </p><p>b) 52% (681,000 claims) had deductions between 20% and 30% of the Standard Allowance (30% of all eligible claims).</p><p> </p><p>For last resort deductions –</p><p> </p><p>c) 4% (51,000 claims) had deductions between 30% and 40% of their Standard Allowance (2% of all eligible claims).</p><p> </p><p>d) 1% (7,000 claims) had deductions above 40% of their Standard Allowance (0.3% of all eligible claims).</p><p> </p><p>Notes:</p><p> </p><p>1. Claim numbers may not match official statistics caseloads due to small methodological differences.</p><p>2. Claim numbers are rounded up to the nearest 1,000.</p><p>3. Deductions include advance repayments and all other deductions, but exclude sanctions and fraud penalties which are reductions of benefit rather than deductions.</p><p>4. Deduction bands exclude the lower limit but include the upper limit, i.e. 'between 20% and 30% of the Standard Allowance' includes claimants having 30% of their standard allowance deducted but not those having 20% deducted.</p> answering member constituency Colchester answering member printed Will Quince question first answered 03/03/2020 11:05:40 answering member 4423 label Biography information for Will Quince previous answer version 9751 answering member constituency Colchester answering member printed Will Quince answering member 4423 label Biography information for Will Quince
tabling member	4463 label Biography information for Chris Stephens

1172107

registered interest
date	20/01/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of universal credit claimants who have had a (a) waiver and (b) reduction in deductions to their monthly payments on the grounds of hardship in the latest period for which figures are available.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	5464
answer	answer is ministerial correction date of answer 23/01/2020 answer text <p>The Department has an obligation to ensure that public funds are administered responsibly and to abide by the principles set out in Her Majesty’s Treasury’s guidance on Managing Public Money. Waiver applications have to be considered in line with this guidance. Debts can only be waived if recovery is causing substantial medical and/or financial hardship to a claimant or their immediate family.</p><p> </p><p>In 2019/20 (up to 31<sup>st</sup> December 2019), there were 10 Universal Credit claimants who had their debts waived.</p><p> </p><p>We understand the impact that debt can have on the wellbeing of claimants and we endeavour to ensure that the recovery of any overpayment is managed in a way that takes account of the claimant’s individual circumstances. Where a person says they cannot afford the proposed rate of recovery, a reduction in their rate of repayment may be agreed.</p><p><strong> </strong></p><p>In 2019/20 (up to 31<sup>st</sup> December 2019), 159,000 Universal Credit claimants had the rate at which they were repaying a benefit overpayment reduced.</p><p> </p><p><em>*The figures provided in this response have been sourced from internal management information and were not intended for public release. They should therefore not be compared to any other similar figures subsequently released by the Department. The figure relating to the number of debts waived has been rounded to the nearest 10, and the figure relating to reductions in repayment rates has been rounded to the nearest 1,000. It is important to note that debts waived may not all relate to Universal Credit.</em></p> answering member constituency Colchester answering member printed Will Quince question first answered 23/01/2020 16:30:45 answering member 4423 label Biography information for Will Quince
tabling member	4463 label Biography information for Chris Stephens

1172108

registered interest
date	20/01/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the value of deductions to universal credit payments under each reason for deduction in the latest period for which figures are available.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	5465
answer	answer is ministerial correction date of answer 27/01/2020 answer text <p>The Department’s deductions policy strikes a fair balance between a claimant’s need to meet their obligations and their ability to ensure they can meet their day-to-day needs. From October 2019, Universal Credit deductions have been reduced to 30% of a claimant’s standard allowance down from 40% to better achieve these objectives.</p><p> </p><p>In the latest period for which figures are available (August 2019), £1.3 billion of Universal Credit was paid, of which £94 million (7%) was deducted. The table below provides a breakdown of the deductions by reason.</p><p> </p><p> </p><table><tbody><tr><td><p>Deduction reason</p></td><td><p>Value of Deductions (£)</p></td></tr><tr><td><p>UC advance repayments</p></td><td><p>50,252,000</p></td></tr><tr><td><p>Tax Credit overpayments</p></td><td><p>14,295,000</p></td></tr><tr><td><p>DWP overpayments</p></td><td><p>8,042,000</p></td></tr><tr><td><p>Social fund loans</p></td><td><p>5,466,000</p></td></tr><tr><td><p>Arrears of rent and/or service charges</p></td><td><p>5,001,000</p></td></tr><tr><td><p>Fines</p></td><td><p>4,931,000</p></td></tr><tr><td><p>HB overpayments</p></td><td><p>1,771,000</p></td></tr><tr><td><p>Arrears of Community Charge or Council Tax</p></td><td><p>1,285,000</p></td></tr><tr><td><p>UC Recoverable Hardship payments</p></td><td><p>843,000</p></td></tr><tr><td><p>DWP Fraud overpayments</p></td><td><p>742,000</p></td></tr><tr><td><p>Fuel and Water Ongoing consumption</p></td><td><p>615,000</p></td></tr><tr><td><p>Child maintenance</p></td><td><p>527,000</p></td></tr><tr><td><p>Arrears of water charges</p></td><td><p>273,000</p></td></tr><tr><td><p>HB and DWP Civil Penalties</p></td><td><p>121,000</p></td></tr><tr><td><p>HB Fraud overpayments</p></td><td><p>113,000</p></td></tr><tr><td><p>HB and DWP Administrative Penalties</p></td><td><p>76,000</p></td></tr><tr><td><p>Arrears of fuel (electric and gas)</p></td><td><p>67,000</p></td></tr><tr><td><p>Arrears of Eligible loans</p></td><td><p>51,000</p></td></tr><tr><td><p>Arrears of Integration loans</p></td><td><p>44,000</p></td></tr><tr><td><p>Tax Credit Fraud overpayments</p></td><td><p>1,000</p></td></tr><tr><td><p>Mortgage interest</p></td><td><p>less than 500</p></td></tr></tbody></table><p> </p><p> </p><p><strong>Notes:</strong></p><p>1. Values of deductions in the table are rounded to the nearest thousand. The total value of all deductions and the amount of universal credit paid is rounded to the nearest £1,000,000.</p><p>2. Deductions include advance repayments, third party deductions and all other deductions, but exclude sanctions and fraud penalties which are reductions of benefit rather than deductions.</p><p>3. Amount of Universal Credit paid reflects the amount of money paid to claimants and their landlords as part of their award, including the amount which they would have been entitled to had it not been deducted. It does not include other payments such as advances and hardship payments.</p><p>4. Figures are provisional and are subject to retrospective change as later data becomes available.</p> answering member constituency Colchester answering member printed Will Quince question first answered 27/01/2020 18:05:44 answering member 4423 label Biography information for Will Quince previous answer version 2667 answering member constituency Colchester answering member printed Will Quince answering member 4423 label Biography information for Will Quince
tabling member	4463 label Biography information for Chris Stephens

1172110

registered interest
date	20/01/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if she will place in the Library the (a) code of practice and (b) decision-making process governing universal credit deductions.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	5467
answer	answer is ministerial correction date of answer 23/01/2020 answer text <p>The Department’s deductions policy strikes a fair balance between a claimant’s need to meet their obligations and their ability to ensure they can meet their day-to-day needs. From October 2019, Universal Credit deductions have been reduced to 30% of a claimant’s standard allowance down from 40% to better achieve these objectives.</p><p> </p><p>Deductions are made following the priority order, which determines the order in which items should be deducted. ‘Last resort’ deductions, such as rent or fuel costs, are at the top of the priority order, ensuring that claimant welfare is prioritised, followed by social obligation deductions, such as child maintenance, and finally benefit debt, such as Social Fund loans and benefit overpayments.</p><p> </p><p>The Department collects and analyses data on Universal Credit regularly, including on the rate of deductions. Alongside this, the Department is always building our understanding on the impact deductions can have on claimants, and has heard evidence from external organisations on this issue. We have to balance these impacts with the need for claimants to meet their obligations.</p><p> </p><p>The Code of Practice ‘What happens if you are overpaid Universal Credit, Jobseeker’s Allowance or Employment and Support Allowance?’ was deposited in the Library 6 May 2014. Deposit reference ‘DEP2014-0790’ refers.</p><p> </p><p><a href="http://www.parliament.uk/business/publications/business-papers/commons/deposited-papers/" target="_blank">http://www.parliament.uk/business/publications/business-papers/commons/deposited-papers/</a></p><p /><p> </p> answering member constituency Colchester answering member printed Will Quince question first answered 23/01/2020 16:48:27 answering member 4423 label Biography information for Will Quince
tabling member	4463 label Biography information for Chris Stephens

1172111

registered interest
date	20/01/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of universal credit deductions were made to repay over-payments made in error in the latest period for which figures are available.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	5468
answer	answer is ministerial correction date of answer 23/01/2020 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p><p> </p><p> </p> answering member constituency Colchester answering member printed Will Quince question first answered 23/01/2020 17:56:24 answering member 4423 label Biography information for Will Quince
tabling member	4463 label Biography information for Chris Stephens

1171106

registered interest
date	15/01/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of new claims for universal credit were paid in full and on time by (a) child element, (b) limited capability for work element, (c) childcare element and (d) housing element in the most recent 12 months for which figures are available.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	3829
answer	answer is ministerial correction date of answer 20/01/2020 answer text <p>Our latest data shows the proportion of new Universal Credit claims paid in full on time was 88.4%. In many cases where full payment is not made on time, it is due to unresolved issues such as: claimants not accepting their Claimant Commitment or passing identity checks, or having outstanding verification issues, such as housing costs and self-employed earnings.</p><p><strong> </strong></p><p>The latest available information on payments made in full and on time to Universal Credit claimants is published and can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a>.</p><p> </p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p><p><strong> </strong></p> answering member constituency Colchester answering member printed Will Quince question first answered 20/01/2020 14:16:58 answering member 4423 label Biography information for Will Quince
tabling member	4463 label Biography information for Chris Stephens

1079383

registered interest
date	28/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of staffing levels in universal credit centres; and what proportion of fixed-term staff working in universal credit centres are on (a) permanent contracts and (b) zero-hour contracts.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	227130
answer	answer is ministerial correction date of answer 05/03/2019 answer text <p>The Department regularly reviews both the numbers of people working in Universal Credit service centres and their performance to ensure we have the right number of people available to manage claimants Universal Credit claims. Services and staff training is assessed, both in real time to meet any short term peaks in demand and also reviewed for longer term improvements to ensure the service continues to meet customer service expectation.</p><p> </p><p>Our priority is to give all employees, including those delivering Universal Credit, the necessary resources, including manageable workloads, so that they can carry out their roles successfully.</p><p> </p><p>The size of a Case Manager’s caseload is dependent on a number of factors, including the complexity of the caseload and experience of the case manager.</p><p> </p><p>All staff on fixed-term contracts are employed on the basis of agreed full or part time hours. No staff are employed on zero-hour contracts.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 05/03/2019 17:53:37 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4463 label Biography information for Chris Stephens