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<p>Border Force has taken a number of steps to help make the customer journey as smooth
as possible while continuing to protect and secure the border. This includes proactive
planning alongside airport operators and airlines, and new passenger-facing communications
tools that are designed to promote faster ways to travel.</p><p>We have also increased
resources that are available to the busiest ports. For example, Border Force is putting
in 200 additional staff to help process passengers at Heathrow this summer. They will
remain at Heathrow throughout the busiest summer-period to help ensure Border Force
delivers an excellent service while continuing to protect the security of the border.</p><p>The
experience for British and other EEA nationals is further enhanced where those passengers
travel using biometric passports as they can use our ePassport gates.</p>
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