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<p>Responsibility for ensuring that taxi and private hire vehicle (PHV) drivers understand
the rights and requirements of disabled passengers, including through effective training
and communication, rests with respective local licensing authorities.</p><p> </p><p>Ministers
are considering the report of the Chair of the Task and Finish Group on Taxi and Private
Hire Vehicle Licensing, including the recommendation that disability awareness training
should be mandatory in all areas. A Government response will be issued in due course.</p><p>
</p><p>We are also undertaking research to understand why disabled people sometimes
still face discriminatory behaviour when using taxis and PHVs, and to identify what
further steps could be taken so that every disabled passenger can travel with confidence.</p><p>
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