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984775

registered interest
date	10/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	State Retirement Pensions: Females
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the criteria are for determining which WASPI cases submitted to the Independent Case Examiner are referred to the Parliamentary Ombudsman; and who makes the final decision on which cases are referred.
tabling member constituency	Edinburgh East
tabling member printed	Tommy Sheppard
uin	177760
answer	answer is ministerial correction date of answer 15/10/2018 answer text <p>The Independent Case Examiner is independent. All final investigation reports issued by the Independent Case Examiner explain that if the complainant is dissatisfied with the outcome of the investigation into their complaint, they can ask their Member of Parliament to escalate the matter to the Parliamentary Ombudsman. Decisions on whether a referral is made to the Parliamentary Ombudsman rest with the relevant Member of Parliament.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 15/10/2018 16:51:04 answering member 4142 label Biography information for Guy Opperman
tabling member	4453 label Biography information for Tommy Sheppard

984776

registered interest
date	10/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	State Retirement Pensions: Females
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many cases relating to her Department have been considered by the (a) Independent Case Examiner and (b) Parliamentary Ombudsman in each month since January 2017.
tabling member constituency	Edinburgh East
tabling member printed	Tommy Sheppard
uin	177761
answer	answer is ministerial correction date of answer 15/10/2018 answer text <p>The table below details the number of complaint examinations concluded by the Independent Case Examiner’s Office in relation to the Department for Work and Pensions and its service providers, in each month since January 2017.</p><p> </p><p>The Parliamentary and Health Service Ombudsman (PHSO) has agreed to write to the Hon. Member with the information requested.</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Complaint Examinations Concluded by Independent Case Examiner’s Office</p></td></tr><tr><td><p>January 2017</p></td><td><p>73</p></td></tr><tr><td><p>February 2017</p></td><td><p>71</p></td></tr><tr><td><p>March 2017</p></td><td><p>115</p></td></tr><tr><td><p>April 2017</p></td><td><p>57</p></td></tr><tr><td><p>May 2017</p></td><td><p>84</p></td></tr><tr><td><p>June 2017</p></td><td><p>85</p></td></tr><tr><td><p>July 2017</p></td><td><p>83</p></td></tr><tr><td><p>August 2017</p></td><td><p>69</p></td></tr><tr><td><p>September 2017</p></td><td><p>71</p></td></tr><tr><td><p>October 2017</p></td><td><p>81</p></td></tr><tr><td><p>November 2017</p></td><td><p>76</p></td></tr><tr><td><p>December 2017</p></td><td><p>65</p></td></tr><tr><td><p>January 2018</p></td><td><p>85</p></td></tr><tr><td><p>February 2018</p></td><td><p>82</p></td></tr><tr><td><p>March 2018</p></td><td><p>83</p></td></tr><tr><td><p>April 2018</p></td><td><p>74</p></td></tr><tr><td><p>May 2018</p></td><td><p>87</p></td></tr><tr><td><p>June 2018</p></td><td><p>108</p></td></tr><tr><td><p>July 2018</p></td><td><p>91</p></td></tr><tr><td><p>August 2018</p></td><td><p>104</p></td></tr><tr><td><p>September 2018</p></td><td><p>91</p></td></tr></tbody></table><p> </p> answering member constituency Hexham answering member printed Guy Opperman question first answered 15/10/2018 16:51:53 answering member 4142 label Biography information for Guy Opperman
tabling member	4453 label Biography information for Tommy Sheppard