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1687017

registered interest
date	02/02/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, with reference to the guidance entitled Elective recovery taskforce: implementation plan, published on 4 August 2023, what the baseline position is for how many patients are accessing choice.
tabling member constituency	Ilford North
tabling member printed	Wes Streeting
uin	12827
answer	answer is ministerial correction date of answer 08/02/2024 answer text <p>Last year, the Government set out how it will make it easier for patients to exercise their choice by improving the NHS App, increasing choice for patients already on waiting lists, and raising awareness of patients’ right to choose.</p><p>At the point of referral, for example at a general practice (GP) appointment, patients will be actively offered a list of providers which are clinically appropriate for their condition. This will be a minimum of five providers where possible. Patients will also be informed of their right to choose and encouraged to raise this at the time of the referral.</p><p>Since the commitments made by the Government in May 2023, we have seen an increase in the number of patients being offered choice at the point of referral. The Department does not hold data regarding patients choosing between a hospital and clinic for their first outpatient appointment each month. The Department has also not made an estimate of how many patients were aware, before visiting their GP, of their right to choose the provider for their first outpatient appointment.</p><p>In autumn last year, the Department ran a press partnership campaign to raise awareness and increase understanding of choice. Furthermore, the Department has recently launched a marketing campaign, aimed at all adults, to increase awareness of a patient's right to choose where they receive their hospital care, as well as encourage more people to actively make a choice.</p> answering member constituency Pendle answering member printed Andrew Stephenson grouped question UIN 12828 12829 12830 question first answered 08/02/2024 10:03:40 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4504 label Biography information for Wes Streeting

1687018

registered interest
date	02/02/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what information her Department holds on the number and proportion of patients that were able to discuss with their GP which (a) hospital and (b) clinic they would attend for their first outpatient appointment in the last six months.
tabling member constituency	Ilford North
tabling member printed	Wes Streeting
uin	12828
answer	answer is ministerial correction date of answer 08/02/2024 answer text <p>Last year, the Government set out how it will make it easier for patients to exercise their choice by improving the NHS App, increasing choice for patients already on waiting lists, and raising awareness of patients’ right to choose.</p><p>At the point of referral, for example at a general practice (GP) appointment, patients will be actively offered a list of providers which are clinically appropriate for their condition. This will be a minimum of five providers where possible. Patients will also be informed of their right to choose and encouraged to raise this at the time of the referral.</p><p>Since the commitments made by the Government in May 2023, we have seen an increase in the number of patients being offered choice at the point of referral. The Department does not hold data regarding patients choosing between a hospital and clinic for their first outpatient appointment each month. The Department has also not made an estimate of how many patients were aware, before visiting their GP, of their right to choose the provider for their first outpatient appointment.</p><p>In autumn last year, the Department ran a press partnership campaign to raise awareness and increase understanding of choice. Furthermore, the Department has recently launched a marketing campaign, aimed at all adults, to increase awareness of a patient's right to choose where they receive their hospital care, as well as encourage more people to actively make a choice.</p> answering member constituency Pendle answering member printed Andrew Stephenson grouped question UIN 12827 12829 12830 question first answered 08/02/2024 10:03:40 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4504 label Biography information for Wes Streeting

1687019

registered interest
date	02/02/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what estimate she has made of how many patients are being offered a choice between hospital and clinic for their first outpatient appointment each month.
tabling member constituency	Ilford North
tabling member printed	Wes Streeting
uin	12829
answer	answer is ministerial correction date of answer 08/02/2024 answer text <p>Last year, the Government set out how it will make it easier for patients to exercise their choice by improving the NHS App, increasing choice for patients already on waiting lists, and raising awareness of patients’ right to choose.</p><p>At the point of referral, for example at a general practice (GP) appointment, patients will be actively offered a list of providers which are clinically appropriate for their condition. This will be a minimum of five providers where possible. Patients will also be informed of their right to choose and encouraged to raise this at the time of the referral.</p><p>Since the commitments made by the Government in May 2023, we have seen an increase in the number of patients being offered choice at the point of referral. The Department does not hold data regarding patients choosing between a hospital and clinic for their first outpatient appointment each month. The Department has also not made an estimate of how many patients were aware, before visiting their GP, of their right to choose the provider for their first outpatient appointment.</p><p>In autumn last year, the Department ran a press partnership campaign to raise awareness and increase understanding of choice. Furthermore, the Department has recently launched a marketing campaign, aimed at all adults, to increase awareness of a patient's right to choose where they receive their hospital care, as well as encourage more people to actively make a choice.</p> answering member constituency Pendle answering member printed Andrew Stephenson grouped question UIN 12827 12828 12830 question first answered 08/02/2024 10:03:40 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4504 label Biography information for Wes Streeting

1687020

registered interest
date	02/02/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what estimate she has made of how many patients are aware, before visiting their GP, that they may have a choice of hospital or clinic for their first outpatient appointment.
tabling member constituency	Ilford North
tabling member printed	Wes Streeting
uin	12830
answer	answer is ministerial correction date of answer 08/02/2024 answer text <p>Last year, the Government set out how it will make it easier for patients to exercise their choice by improving the NHS App, increasing choice for patients already on waiting lists, and raising awareness of patients’ right to choose.</p><p>At the point of referral, for example at a general practice (GP) appointment, patients will be actively offered a list of providers which are clinically appropriate for their condition. This will be a minimum of five providers where possible. Patients will also be informed of their right to choose and encouraged to raise this at the time of the referral.</p><p>Since the commitments made by the Government in May 2023, we have seen an increase in the number of patients being offered choice at the point of referral. The Department does not hold data regarding patients choosing between a hospital and clinic for their first outpatient appointment each month. The Department has also not made an estimate of how many patients were aware, before visiting their GP, of their right to choose the provider for their first outpatient appointment.</p><p>In autumn last year, the Department ran a press partnership campaign to raise awareness and increase understanding of choice. Furthermore, the Department has recently launched a marketing campaign, aimed at all adults, to increase awareness of a patient's right to choose where they receive their hospital care, as well as encourage more people to actively make a choice.</p> answering member constituency Pendle answering member printed Andrew Stephenson grouped question UIN 12827 12828 12829 question first answered 08/02/2024 10:03:40 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4504 label Biography information for Wes Streeting

1679527

registered interest
date	05/01/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, with reference to her Department's guidance entitled Elective recovery taskforce: implementation plan, published on 4 August 2023, what steps she is taking to ensure equity of access for those unable to use digital platforms.
tabling member constituency	Bootle
tabling member printed	Peter Dowd
uin	7964
answer	answer is ministerial correction date of answer 15/01/2024 answer text <p>In September 2023, NHS England published a framework for action on digital inclusion to help the system design and implement inclusive digital approaches and technologies, including actions to build digital skills and capability among patients and National Health Service staff. This covers all NHS digital platforms. Patients unable to use digital channels will continue to be able to access services via telephone and through face-to-face services.</p> answering member constituency Pendle answering member printed Andrew Stephenson question first answered 15/01/2024 14:44:37 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4397 label Biography information for Peter Dowd

1677422

registered interest
date	12/12/2023
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what assessment she has made of the impact of shared waiting lists on patient choice.
tabling member constituency	East Devon
tabling member printed	Simon Jupp
uin	6644
answer	answer is ministerial correction date of answer 18/12/2023 answer text <p>We have made no such assessment.</p> answering member constituency Pendle answering member printed Andrew Stephenson question first answered 18/12/2023 17:04:35 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4862 label Biography information for Simon Jupp

1551500

registered interest
date	14/12/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure freedom of choice of GP for patients.
tabling member constituency	Strangford
tabling member printed	Jim Shannon
uin	110908
answer	answer is ministerial correction date of answer 22/12/2022 answer text <p>Patients can apply to register with the general practitioner (GP) practice of their choice. All practices are required to assign to registered patients a named, accountable GP to ensure that any necessary services the practice is contracted to provide are coordinated and delivered for patients. Practices must make reasonable efforts to accommodate patients’ requests to be assigned a specific accountable GP and endeavour to comply with all reasonable requests to see a particular practitioner. However, patients may have the choice between a named GP or increased speed of access. The right to choose a GP practice and to express a preference for a particular doctor within that practice are reflected in the NHS Constitution.</p><p>We have also committed to publish practice-level appointment data, which will improve transparency on the performance of a GP practice and allow patients to make informed choices when registering.</p> answering member constituency Harborough answering member printed Neil O'Brien question first answered 22/12/2022 11:43:40 answering member 4679 label Biography information for Neil O'Brien
tabling member	4131 label Biography information for Jim Shannon

1519678

registered interest
date	10/10/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what plans she has to expand and measure the uptake of patient-initiated follow-up across the health system beyond March 2023 as set out in the NHS’s elective recovery plan published in February 2022.
tabling member constituency	Tooting
tabling member printed	Dr Rosena Allin-Khan
uin	59945
answer	answer is ministerial correction date of answer 18/10/2022 answer text <p>In May 2022, NHS England published ‘Implementing patient initiated follow-up. Guidance for local health and care systems’ (PIFU) to support all providers through the adoption and implementation of PIFU by March 2023. In addition, NHS England’s national and regional teams to work with providers to address challenges with its deployment. Providers are required to report and record PIFU activity through the Elective Recovery Outpatient Collection platform to evaluate the impact.</p> answering member constituency Newark answering member printed Robert Jenrick question first answered 18/10/2022 11:57:09 answering member 4320 label Biography information for Robert Jenrick previous answer version 23182 answering member constituency Newark answering member printed Robert Jenrick answering member 4320 label Biography information for Robert Jenrick
tabling member	4573 label Biography information for Dr Rosena Allin-Khan

1519855

registered interest
date	10/10/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, with reference to the Statement of 5 September 2022 on DHSC Update, HCWS291, how she plans to measure progress towards the commitment to offer all patients a choice of provider at the point of GP referral by April 2023; what plans she has to publicise the offer to all patients from April 2023; and whether the adequacy of the level of choice being offered to patients will be monitored.
tabling member constituency	Ilford North
tabling member printed	Wes Streeting
uin	59924
answer	answer is ministerial correction date of answer 03/11/2022 answer text <p>Patients in England have a legal right to choose the provider for their first outpatient appointment following a general practitioner referral for many healthcare services. Patients may choose between National Health Service or independent providers. The My Planned Care platform was launched by the NHS in February 2022, which provides access to information on local average waiting times at a speciality level, excluding cancer, for all hospital trusts in England. NHS England intends to develop My Planned Care to provide a hub for patients for the entire treatment pathway and develop further integration with the NHS App.</p> answering member constituency Harborough answering member printed Neil O'Brien grouped question UIN 59327 question first answered 03/11/2022 16:40:23 answering member 4679 label Biography information for Neil O'Brien previous answer version 23167 answering member constituency Newark answering member printed Robert Jenrick answering member 4320 label Biography information for Robert Jenrick
tabling member	4504 label Biography information for Wes Streeting

802309

registered interest
date	06/12/2017
answering body	Department of Health
answering dept id	17
answering dept short name	Health
answering dept sort name	Health
hansard heading	Patient Choice Schemes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health, what information his Department holds on the number of unsuccessful attempts made by (a) patients and (b) GPs when attempting to book an appointment at a hospital directly through the online choose and book system.
tabling member constituency	Fylde
tabling member printed	Mark Menzies
uin	117996
answer	answer is ministerial correction date of answer 14/12/2017 answer text <p>The NHS e-Referral Service (e-RS) replaced the choose and book system in June 2015. The NHS e-RS is designed to allow patients and healthcare professionals to select appointments with providers either online or by phone.</p><p> </p><p>An attempt to make a booking may be unsuccessful if there is no appointment for the required clinic or hospital service available on e-RS. If no appointment is available for a patient or general practitioner (GP) to book on e-RS, the referral is forwarded (via the Manage Your Referral application) or deferred (via the professional application) to the patient’s chosen provider to enable the provider to book the patient an appointment.</p><p> </p><p>The relevant provider is contacted informing them that a patient requires an appointment and the provider will then contact the patient in relation to an appointment. Information on unsuccessful appointment bookings by patients or GPs for the last 12 months is in the table.</p><p> </p><table><tbody><tr><td colspan="2"><p>Unsuccessful bookings December 2016 - November 2017</p></td></tr><tr><td><p>By Patient</p></td><td><p>263,681</p></td></tr><tr><td><p>By Referrer (GP)</p></td><td><p>634,630</p></td></tr><tr><td><p>By BMS Admin<sup>1</sup></p></td><td><p>708,718<sup>1</sup></p></td></tr><tr><td><p>Total</p></td><td><p>1,852,781</p></td></tr><tr><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Total successful bookings in same period</p></td><td><p>12,538,460</p></td></tr></tbody></table><p> </p><p>Note:</p><p> </p><p><sup>1</sup>Bookings by “BMS Admin” are created when either another organisation (referrer or provider) attempts to book an appointment on the patient’s behalf or if a patient contacts the national Telephone Appointments Line and a contact centre operator attempts to book an appointment on the patient’s behalf.</p> answering member constituency Thurrock answering member printed Jackie Doyle-Price question first answered 14/12/2017 16:43:40 answering member 4065 label Biography information for Dame Jackie Doyle-Price
tabling member	3998 label Biography information for Mark Menzies