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<p>The Cabinet Office issues guidance to all Government departments on the handling
of correspondence from Members of Parliament, Members of the House of Lords, MEPs
and Members of Devolved Administrations. The most recent edition was issued in March
2016 and is publicly available on Gov.uk.</p><p>All departments should set targets
for replying to correspondence from MPs and Peers. These targets (which may be different
to the targets set for other types of correspondence) will be published in the annual
correspondence report coordinated by the Cabinet Office. Individual departments' targets
for routine correspondence from MPs should be a maximum of 20 working days, and the
Cabinet Office encourages departments to consider setting themselves more challenging
targets. When calculating the target date for reply, the clock should start the day
after the correspondence was received.</p>
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