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<p>The Government cannot intervene in commercial matters between energy suppliers,
including the terms of the trade sale of Robin Hood Energy’s customer base, which
included the white label provider, Ebico’s customers to British Gas. Issues relating
to the recovery of court awarded costs is a matter for the courts.</p><p> </p><p>Under
rules set by Ofgem, former Ebico customers who switched to British Gas and then closed
their accounts and switched away should receive a refund of outstanding credit balances
within 10 days of the supplier issuing a final bill.</p>
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