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<p>The asylum claim questionnaires are in English as is generally the case for immigration
paperwork across the Department. Claimants can utilise legal representatives, Non-Government
Organisations and other support networks to help them respond to the questionnaire.
All asylum seekers are entitled to legal representation to support them, including
with translation, through Legal Aid.</p><p>Throughout the asylum decision making process,
we aim to ensure that vulnerable claimants are identified. That difficulties they
may face in disclosing their experiences are given due consideration and that they
are given help in accessing appropriate services. Extensions can be requested where
the timeframe cannot be met, for example because of a mental health condition which
is impacting their ability to respond to the questionnaire. This will be considered
on a case-by-case basis.</p>
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